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If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In
some cases, these installation errors may be mistaken for defects. If you experience any faults, please check this Trouble
Shooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in installation, please call our
Warning: Before servicing or cleaning unit, Switch power off at Service panel and lock service disconnecting
means to prevent power from being switched on accidentally. When the service disconnecting means cannot
1. If fan does not start:
2. If fan sounds noisy:
3. If fan wobbles:
4. If light does not work:
T
ROUBLE
Customer Service Center at the
number printed on your parts list insert sheet.
be locked, securely fasten a
prominent warning device, such as a tag, to the service panel.
1.Check main and branch circuit fuses or circuit breakers.
2.Check line wire connections to fan and switch wire connections in switch housing.
CAUTION: Make sure main power is turned off.
3.Make sure forward/reverse switch is firmly in up or down position. Fan will not operate when
switch is in the middle.
4.Make sure that shipping stabilizer tabs have been removed from motor.
1.Check to make sure all screws in motor housing are snug (not over tightened).
2.Check to make sure the screws which attach the fan blade holder to the motor are tight.
3.Check to make sure wire nut connectors in switch housing are not rattling against each other or
against the interior wall of the switch housing.
CAUTION: Make sure main power is turned off before entering switch housing.
4.If using an optional Ceiling Fan Light Kit, check to be sure the screws securing the glassware are
finger tight. Check to be sure light bulb is tight in socket and not touching glass shade(s). If vibra-
tion persists from glass, remove glass and install a 1/4" wide rubber band on glass neck to act as
an insulator. Replace glass and tighten screws against rubber band.
5.Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT USE
a Solid State variable speed control.
6.Allow "break-in" period of 24 hours. Most noises associated with a new fan will disappear after
this period.
1.Make sure that the ridge of the canopy engages the notch in the downrod ball. (See illustration in
Step #6 of Downrod Mount installation).
2.Check that all blades are screwed firmly into blade holders.
3.Check that all blade holders are tightened securely to motor.
4.Make sure that canopy and mounting bracket are tightened securely to ceiling junction box and
junction box is mounted firmly to ceiling joist.
5.Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting
a point on the ceiling above the tip of one of the blades. Measure this distance from blade tip to
ceilng. Keeping measure within 1/8", rotate the fan until the next blade is positioned for measure-
ment. Repeat for each blade. If all blade levels are not equal, you can adjust blade levels by the fol-
lowing procedure. To adjust a blade tip down, insert a washer (not supplied) between the blade and
blade holder at the screw closest to the motor. To adjust a blade tip up, insert washer (not supplied)
between the blade and blade holder at the two screws farthest from the motor. Reverse the posi-
tion of the washer if blades mount from top of blade.
6.If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistrib-
ute the weight and possibly result in smoother operation.
1.Check blue wire from fan to make sure it is connected to hot wire from house.
2.Check for loose or disconnected wires in fan switch housing.
3.Check for loose or disconnected wires in light kit.
4.Check for faulty light bulbs.
CAUTION: Make sure main power is turned off before entering switch housing.
Customer Service Center:
740 S.W. Loop 820, Suite 110
Fort Worth, Texas 76115
1-800-519-4092
S
HOOTING
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