AT&T DECT EL51359 User Manual
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AT&T DECT EL51359 User Manual

Dect 6.0 cordless telephone with caller id/call waiting
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User's manual
EL51209/EL51359
DECT 6.0 cordless telephone
with caller ID/call waiting

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Summary of Contents for AT&T DECT EL51359

  • Page 1 User’s manual EL51209/EL51359 DECT 6.0 cordless telephone with caller ID/call waiting...
  • Page 2 Model #: EL51209 (two handsets) EL51359 (three handsets) Type: DECT 6.0 cordless telephone Serial #: (found on the bottom of the telephone base) Purchase date: Place of purchase: Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.

  • Page 3: Parts Checklist

    Parts checklist Save your sales receipt and original packaging in the event warranty service is necessary. Your telephone package contains the following items: User’s manual EL51209/EL51359 DECT 6.0 cordless telephone with caller ID/call waiting User’s manual Telephone base Battery for Battery...

  • Page 4: Table Of Contents

    User’s manual EL51209/EL51359 DECT 6.0 cordless telephone with caller ID/call waiting Table of contents Getting started Quick reference guide - handset...1 Quick reference guide - handset & telephone base ...2 Installation ...3 Telephone base & charger installation...4 Battery installation & charging...5 Wall installation...7...
  • Page 5 To review directory entries ...26 Search directory ...27 To search by name...27 To dial, delete or edit entries...28 Display dial...28 To delete an entry...28 To edit an entry ...28 Caller ID About caller ID...29 Information about caller ID with call waiting ...29 Caller ID operation...30 Memory match ...30 Missed (new) calls indicator ...30...

  • Page 6: Getting Started

    Getting started Quick reference guide - handset CHARGE light The charge light is on when the handset is charging (page 6). DIR/VOLUME Press DIR to show directory entries (page 26) when the phone is not in use. Press to scroll up while in menus (page 9).

  • Page 7: Quick Reference Guide - Handset & Telephone Base

    Getting started Quick reference guide - handset & telephone base Main menu > Highlights a menu item ?EJSFDUPSZ DBMM!MPH Menu IN USE indicator On when the handset is in use. Flashes when another telephone is in use on the same line. Flashes quickly when there is an incoming call.

  • Page 8: Installation

    Getting started Installation You must install and charge the handset battery before using the cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 7).

  • Page 9: Telephone Base & Charger Installation

    Getting started Telephone base & charger installation Install the telephone as shown below. The telephone base is ready for table use. If you want to change to wall mounting, see page 7 for details. 5. Plug the other end of the telephone line cord into a telephone jack or a DSL filter.

  • Page 10: Battery Installation & Charging

    Getting started Battery installation & charging Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use.
  • Page 11 Getting started Battery installation & charging Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. To replace the battery, press the tab and slide the battery compartment cover downwards.

  • Page 12: Wall Installation

    Getting started Wall installation Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.

  • Page 13: Wall To Tabletop Installation

    Getting started Wall installation Wall to tabletop installation 1. Remove the wall mount bracket from the wall. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to detach it from the plastic wall bracket. Unplug the telephone line cord (or DSL filter) from the wall.

  • Page 14: Handset Settings

    Handset settings Telephone settings Use the menus to change the telephone’s settings. Menu settings 1. Press MENU/ SELECT not in use) to enter the main menu. 2. Use CID or DIR changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3.

  • Page 15: Ringer Tone

    Handset settings Telephone settings Ringer tone This feature allows you to choose one of 10 ringer tones. 1. Press MENU/ SELECT menu. 2. Use CID or DIR press /SELECT. MENU 3. Press CID or DIR 4. Press /SELECT to save your preference and return MENU to the main menu.

  • Page 16: Lcd Language

    Handset settings Telephone settings LCD language You can select the language used for all screen displays. 1. Press MENU/ SELECT menu. 2. Use CID or DIR press /SELECT. MENU 3. Press CID or DIR ESPAÑOL. 4. Press /SELECT to save your preference and return MENU to the main menu.

  • Page 17: Voicemail (Visual Message Waiting) Indicator

    Handset settings Telephone settings 6. Press CID or DIR correct number using the dial pad, then press /SELECT to confirm. MENU 7. Press CID or DIR correct number using the dial pad, then press /SELECT to confirm. MENU 8. Press CID or DIR /SELECT to confirm.

  • Page 18: Clear Voicemail Indication

    Handset settings Telephone settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed NEW VOICEMAIL message, icon, and VOICEMAIL light;...

  • Page 19: Home Area Code

    Handset settings Telephone settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

  • Page 20: Telephone Operation

    Telephone operation Making, answering, and ending calls Making a call To make a call, press number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing your local telephone service provider does not affect the elapsed time.

  • Page 21: Handset Operation

    Telephone operation Handset operation Auto off Placing the handset in the telephone base automatically ends the calls. Speakerphone information During a call, press and normal handset use. Press NOTES: If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for the button.

  • Page 22: Options While On Calls

    Telephone operation Options while on calls Volume control While on a call, press increase the listening volume. NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches the minimum or maximum setting, you hear two beeps. Call waiting If you subscribe to call waiting service with your local telephone service provider, you hear a beep if someone calls while you are already on a call.

  • Page 23: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.

  • Page 24: Multiple Handset Use Handset Locator

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: Press HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds.

  • Page 25: Intercom

    Multiple handset use Multiple handset use Intercom Use the intercom feature for conversation between handsets. 1. Press INT on your handset when not in use. • If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET. • If you have more than two handsets, your screen shows INTERCOM TO: Use dialing keys to select the other handset.

  • Page 26: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an external call from one handset to another. 1. During a call, press INT. • If you have a two-handset system, the outside call is put on hold, your handset screen shows CALLING OTHER HANDSET.
  • Page 27 Multiple handset use Call transfer using intercom 3. From this intercom call, you have the following options: • You can let the other handset join you on the outside call in a three- way conversation. Press and hold INT on your handset. •...

  • Page 28: Directory

    Directory About the directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset applies to all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.

  • Page 29: Create Directory Entries

    Directory Create directory entries To create a new directory entry 1. Press MENU/ SELECT menu. 2. Press CID or DIR press /SELECT. MENU 3. Press CID or DIR 4. Press /SELECT. MENU 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits.
  • Page 30 Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below. –...

  • Page 31: Review Directory

    Directory Review directory To review directory entries 1. Press DIR when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ when in idle mode, then press SELECT...

  • Page 32: Search Directory

    Directory Search directory To search by name 1. Press DIR in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2. When a name entry appears, press the dial pad keys (2-9) to start a name search.

  • Page 33: To Dial, Delete Or Edit Entries

    Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (pages 26-27) to show an entry. Display dial To dial a displayed number from the directory, press SPEAKER.

  • Page 34: Caller Id

    Caller ID About caller ID This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring.

  • Page 35: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

  • Page 36: Caller Id History

    Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.

  • Page 37: To Review The Caller Id History

    Caller ID Caller ID history To review the caller ID history 1. When a handset is in idle mode, press the caller ID history in reverse chronological order, starting with the most recent call. -OR- You can also review the caller ID history by pressing /SELECT, then press MENU >CALL LOG, then press...

  • Page 38: Make A Call Log Entry Ready To Dial

    Caller ID Caller ID history Make a call log entry ready to dial Although the call log entries received typically have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits.

  • Page 39: Save A Call Log Entry To The Directory

    Caller ID Caller ID History Save a call log entry to the directory 1. When in the call log, press 2. Press /SELECT to select an entry. The screen displays EDIT NUMBER. MENU 3. Use the dialing keys to edit the number, if necessary. •...

  • Page 40: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message QSJWBUF! The caller prefers not to show the phone number. OVNCFS QSJWBUF! The caller prefers not to show the name. OBNF QSJWBUF! The caller prefers not to show the phone number and...

  • Page 41: Alert Tones And Lights

    Appendix A Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in telephone base or charger to recharge. SPEAKERPHONE - the speakerphone is in use. Ringer off - the handset ringer is turned off. NEW VOICEMAIL - new voicemail received from the local telephone company.

  • Page 42: Appendix B Handset Display Screen Messages

    Appendix B Handset display screen messages Screen display messages BMSFBEZ!TBWFE DBMM!MPH!FNQUZ DBMM!USBOTGFSFE DBMMJOH! PUIFS!IBOETFU DIBSHJOH DPOOFDUJOH/// EJSFDUPSZ!FNQUZ FOEFE JOUFSDPN JOUFSDPN!FOEFE MJTU!GVMM MPX!CBUUFSZ NJDSPQIPOF!PO NVUFE OFX!WPJDFNBJM! OP!MJOF OP!TJHOBM-!DBMM! FOEFE PUIFS!IBOETFU! JT!DBMMJOH PVUTJEF!DBMM ++!QBHJOH!++ The telephone number you have entered is already stored in the directory.
  • Page 43 Appendix B QIPOF QMBDF!JO! DIBSHFS SJOHFS!NVUF TBWFE TQFBLFS VOBCMF!UP!DBMM! USZ!BHBJO YY!NJTTFE!DBMMT The handset is in use. The battery is very low. The handset should be placed in the telephone base or charger. The ringer is muted temporarily during an incoming call. The entry in caller ID history is saved to the directory successfully.

  • Page 44: Appendix C Troubleshooting

    Appendix C Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at 1 (800) 222-3111 My phone doesn’t work at all. I cannot get a dial tone. www.telephones.att.com 1 (866) 288-4268 .
  • Page 45 Appendix C Troubleshooting I cannot dial out. • First try all the suggestions in the I cannot get a dial • Make sure you have a dial tone before dialing. The • Eliminate any background noise. Noise from a • If the other phones in your home are having the same My cordless •...
  • Page 46 Appendix C Troubleshooting CONNECTING... • Ensure that the telephone base is powered up. appears on my • Place the cordless handset in the telephone base for cordless handset. • Move the cordless handset closer to the telephone • Reset the telephone base. Unplug the electrical •...
  • Page 47 Appendix C Troubleshooting I get noise, static, • If you subscribe to high-speed Internet service (digital or weak signals even when I’m near the telephone base. • You may be able to improve the performance of your • Other electronic products can cause interference to •...
  • Page 48 Appendix C Troubleshooting I experience poor • For increased sound quality while using the sound quality when using the • When using a speakerphone, controlling background speakerphone. • Excessive background noise will cause a • Disconnect the telephone base from the telephone I hear other calls while using my phone.
  • Page 49 Appendix C Troubleshooting • You may have too many extension phones on your • The layout of your home or office might be limiting • If the other phones in your home are having the same • Test a working phone at the phone jack. If another •...
  • Page 50 Appendix C Troubleshooting • If your phone is plugged in with a modem or surge • Move the handset closer to the base. The operating • Relocate your telephone base to a higher location. • If the other phones in your home are having the same The charge light •...
  • Page 51 Appendix C Troubleshooting My caller ID isn’t • Caller ID is a subscription service. You must subscribe working. • Your caller must be calling from an area that supports • Both you and your caller’s telephone companies must • If you subscribe to high-speed Internet service (digital •...
  • Page 52 Appendix C Troubleshooting Common cure If the telephone does not seem to be responding for electronic normally, try putting the cordless handset in the equipment. telephone base or charger. If it does not seem to respond, do the following (in the order listed): •...

  • Page 53: Appendix D Maintenance

    Appendix D Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 54: Important Safety Information

    • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

  • Page 55: Precautions For Users Of Implanted Cardiac Pacemakers

    TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

  • Page 56: Fcc Part 68 And Acta

    Appendix F FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 57 Appendix F FCC part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’...

  • Page 58: Fcc Part 15

    Appendix G FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 59: Appendix H Limited Warranty

    Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (866) 288-4268 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 60 Appendix H Limited warranty • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or •...
  • Page 61 Appendix H Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT.

  • Page 62: Technical Specifications

    Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.

  • Page 63: Index

    Index AC adapter, 4 Answering calls, 15 Auto off, 16 Battery charging, 6 Battery installation, 5 Call transfer, 21 Call waiting, 17 Caller ID (CID), 29 add entries to phone directory, 34 delete entries, 33 dial entries, 33 review entries, 32 Chain dialing, 18 Character chart, 25 Charger installation, 4...
  • Page 64 Maintenance, 48 Making calls, 15 Memory match, 30 Missed calls indicator, 30 Mute, 17 Names, enter into directory, 25 search for, 27 On-hook dialing, 15 Paging tone, 19 Phonebook, see Directory, 23 Power adapter, 4 Pre-dialing, 15 Quick reference guide, 1-2 Receiving calls, 15 Recharging, 6 Redial, 16...
  • Page 65 www.telephones.att.com © 2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 4 AT&T 09/09.

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