Page 1 Help Guide Digital Still Camera DSC-W810 Use this Help Guide when you have any questions on how to use the camera. How to use Before Use Confirming the operation method Shooting Useful shooting functions Viewing Changing settings Using with your computer...
Page 2 If you have problems Troubleshooting Warning indicators and messages Situations this camera has difficulty handling List of Topics How to use Troubleshooting Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 3: Table Of Contents
Table Of Contents Help Guide DSC-W810 ........................Before Use ............................Names of parts ........................Names of parts ......................... List of icons displayed on the screen ..................List of icons displayed on the screen ................Using the strap ........................Using the wrist strap ......................
Page 4 Adjusting the focus ......................... Focus ..........................TRACKING FOCUS ......................Advanced shooting ......................... Easy Mode ........................Shooting Direction in Sweep Panorama ................. AF Illuminator ........................Exposure Compensation ....................Metering Mode ........................ Cont. Shooting Settings ....................Self-Timer ............................................................................White Balance .........................
Page 5 Useful viewing functions ......................Beauty Effect ........................Rotate ..........................Protect ..........................Viewing images on a TV ......................Viewing an image on a Standard Definition (SD) TV ............Changing settings ........................... Setup menu ..........................Disp. Resolution ......................Beep ..........................Volume ..........................Monitor Brightness ......................
Page 6 Disconnecting the camera from the computer ..............Precautions/About this camera ....................... Precautions ..........................Precautions ........................Backup of various settings, date and time ..............Battery pack ........................Notes on charging the battery pack ................Memory card ........................On cleaning ..........................On cleaning ........................
Page 7 Close-up shoot function (Macro) does not work ............. Date and time are not displayed on the screen .............. F value and shutter speed flash when you press and hold the shutter button halfway down ....................... Image colors are not correct ...................
Page 8 Warning indicators and messages ..................Messages ........................Situations this camera has difficulty handling ................Situations this camera has difficulty handling ................. Situations this camera has difficulty handling ..............How to use ............................ Troubleshooting ..........................TOC-6...
Page 9: Before Use
Help Guide How to use Digital Still Camera DSC-W810 Before Use Names of parts List of icons displayed on the screen Using the strap Using the internal memory Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 10: Confirming The Operation Method
Help Guide How to use Digital Still Camera DSC-W810 Confirming the operation method Confirming the operation method Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 11: Shooting
Help Guide How to use Digital Still Camera DSC-W810 Shooting Shooting images Selecting the shooting mode based on the subject Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 12: Useful Shooting Functions
Help Guide How to use Digital Still Camera DSC-W810 Useful shooting functions Zoom Using the flash Selecting image size Adjusting the focus Advanced shooting Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 13 Help Guide How to use Digital Still Camera DSC-W810 Viewing Viewing still images Deleting images Viewing movies Viewing panorama images Printing still images Useful viewing functions Viewing images on a TV Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 14 Help Guide How to use Digital Still Camera DSC-W810 Changing settings Setup menu Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 15 Help Guide How to use Digital Still Camera DSC-W810 Using with your computer Recommended computer environment Using the software Connecting the camera to the computer Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 16 Help Guide How to use Digital Still Camera DSC-W810 Precautions/About this camera Precautions On cleaning Number of still images and recordable time of movies Using the camera abroad About this camera Trademarks Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 17 Help Guide Troubleshooting Digital Still Camera DSC-W810 If you have problems If you have problems Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 18: Troubleshooting
Help Guide Troubleshooting Digital Still Camera DSC-W810 Troubleshooting Battery pack and power Shooting still images/movies Viewing images Computers Memory card Internal memory Printing Others Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 19: Warning Indicators And Messages
Help Guide Troubleshooting Digital Still Camera DSC-W810 Warning indicators and messages Warning indicators and messages Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 20: Situations This Camera Has Difficulty Handling
Help Guide Troubleshooting Digital Still Camera DSC-W810 Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 21 Help Guide List of Topics Digital Still Camera DSC-W810 How to use Before Use Names of parts Names of parts List of icons displayed on the screen List of icons displayed on the screen Using the strap Using the wrist strap...
Page 22: Using The Flash
Zoom Zoom Digital Zoom Using the flash Flash Selecting image size Image size Image size when shooting Sweep Panorama Image size when shooting movies Adjusting the focus Focus TRACKING FOCUS Advanced shooting Easy Mode Shooting Direction in Sweep Panorama AF Illuminator Exposure Compensation Metering Mode Cont.
Page 23: Deleting Images
Deleting images Deleting images Viewing movies Viewing movies Viewing panorama images Playing back panoramic images Printing still images Print (DPOF) Printing still images Useful viewing functions Beauty Effect Rotate Protect Viewing images on a TV Viewing an image on a Standard Definition (SD) TV Changing settings Setup menu Disp.
Page 24: Recommended Computer Environment
Number of still images and recordable time of movies Number of still images Recordable time of movies Using the camera abroad Using the camera abroad On TV color systems About this camera License Trademarks Trademarks Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 25: Troubleshooting
Help Guide List of Topics Digital Still Camera DSC-W810 Troubleshooting If you have problems If you have problems If you have problems Troubleshooting Battery pack and power Cannot insert the battery pack into the camera Cannot turn on the camera...
Page 26: Memory Card
Date or time is incorrect Warning indicators and messages Warning indicators and messages Messages Situations this camera has difficulty handling Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 27 Help Guide Digital Still Camera DSC-W810 Notes on use Before use To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change without prior notice. June 2013 Recommended system environment The following system environments are recommended for displaying this content.
Page 28 Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this content while preserving anonymity. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 29: Names Of Parts
Help Guide How to use Digital Still Camera DSC-W810 Names of parts Names of parts Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 30: List Of Icons Displayed On The Screen
Help Guide How to use Digital Still Camera DSC-W810 List of icons displayed on the screen List of icons displayed on the screen Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 31: Using The Strap
How to use Digital Still Camera DSC-W810 Using the strap Using the wrist strap Attaches the strap and place your hand through the loop to prevent the camera from damage by being dropped. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 32: Using The Internal Memory
Help Guide How to use Digital Still Camera DSC-W810 Using the internal memory Using internal memory The camera has approximately 29 MB of internal memory. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 33: Confirming The Operation Method
You can select various shooting functions easily from the MENU button. Using MENU items (Viewing) You can select various viewing functions easily from the MENU button. Changing camera settings You can change settings on the [Settings] screen. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 34: Shooting Images
Help Guide How to use Digital Still Camera DSC-W810 Shooting images Shooting still images Shooting movies Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 35: Selecting The Shooting Mode Based On The Subject
You can create a panoramic image from composite images. Scene Selection You can shoot with preset settings according to the scene. Party You can shoot the tone of people's skin to look smoother, creating a bright and vivid ambience. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 36: Zoom
How to use Digital Still Camera DSC-W810 Zoom Zoom You can enlarge the image when shooting. The camera's optical zoom function can enlarge images up to 6×. Digital Zoom Selects digital zoom mode. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 37: Using The Flash
Help Guide How to use Digital Still Camera DSC-W810 Using the flash Flash When shooting in low light or backlit conditions, you can brighten the subject by using flash. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 38: Selecting Image Size
Sets the image size of Sweep Panorama. The image size varies depending on the panorama shooting direction. Image size when shooting movies The larger the size of the movie image, the higher the image quality. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 39: Focus
You can change the focus method. Use the menu when it is difficult to get proper focus in auto focus mode. TRACKING FOCUS Tracks the subject and adjusts focus automatically even when the subject is moving. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 40: Advanced Shooting
Help Guide How to use Digital Still Camera DSC-W810 Advanced shooting Easy Mode Allows you to shoot still images using the minimum necessary functions. Shooting Direction in Sweep Panorama Sets the direction in which the camera will be panned when shooting in Sweep Panorama mode.
Page 41: Picture Effect
Selects anti-blur mode. Write Date Sets whether to record a shooting date on the still image. Grid Line With reference to grid lines, you can easily set a subject in a horizontal/vertical position. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 42: Viewing
When you play back images, you can display multiple images at the same time. Easy Mode When viewing still images in Easy Mode, the playback screen text becomes larger, and the indicators become easier to see. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 43: Deleting Images
Help Guide How to use Digital Still Camera DSC-W810 Deleting images Deleting images You can select and delete unwanted images. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 44: Viewing Movies
Help Guide How to use Digital Still Camera DSC-W810 Viewing movies Viewing movies You can play back recorded movies. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 45: Viewing Panorama Images
Help Guide How to use Digital Still Camera DSC-W810 Viewing panorama images Playing back panoramic images You can view an entire panoramic image with automatic scrolling. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 46: Printing Still Images
DPOF (Digital Print Order Format) is a function that you can specify the images of the memory card that you want to print out later. Printing still images You can print still images using the following methods. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 47: Useful Viewing Functions
Rotate A still image can be rotated. Use this to display a horizontal orientation image in vertical orientation. Protect You can protect recorded images against accidental erasure. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 48: Viewing Images On A Tv
Viewing images on a TV Viewing an image on a Standard Definition (SD) TV You can view images recorded on the camera in standard picture quality by connecting the camera to a Standard Definition (SD) TV. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 49: Setup Menu
Help Guide How to use Digital Still Camera DSC-W810 Setup menu Disp. Resolution Adjusts the image quality on the screen for shooting. Beep Selects the sound produced when you operate the camera. Volume Adjusts sound volume from level 1 to 5 for movie playback.
Page 50: Usb Power Supply
USB Power Supply Sets whether to use the USB power supply function when the camera is connected to a computer or USB device using the dedicated USB cable (supplied). LUN Setting Sets USB connection mode when connecting the camera to a computer, etc. Eye-Fi You can use the upload function by using a commercially available Eye-Fi card.
Page 51: Recommended Computer Environment
Help Guide How to use Digital Still Camera DSC-W810 Recommended computer environment Recommended computer environment Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 52: Using The Software
Help Guide How to use Digital Still Camera DSC-W810 Using the software PlayMemories Home Installing PlayMemories Home Software for Mac Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 53: Connecting The Camera To The Computer
Connecting the camera to the computer Connecting the camera to the computer Importing images to a computer PlayMemories Home allows you to easily import images. Disconnecting the camera from the computer Disconnects the camera from the computer. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 54: Precautions
Help Guide How to use Digital Still Camera DSC-W810 Precautions Precautions Backup of various settings, date and time Battery pack Notes on charging the battery pack Memory card Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 55: On Cleaning
Help Guide How to use Digital Still Camera DSC-W810 On cleaning On cleaning Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 56: Number Of Still Images And Recordable Time Of Movies
Help Guide How to use Digital Still Camera DSC-W810 Number of still images and recordable time of movies Number of still images Recordable time of movies Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 57: Using The Camera Abroad
Help Guide How to use Digital Still Camera DSC-W810 Using the camera abroad Using the camera abroad On TV color systems Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 58: About This Camera
Help Guide How to use Digital Still Camera DSC-W810 About this camera License Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 59: Trademarks
Help Guide How to use Digital Still Camera DSC-W810 Trademarks Trademarks Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 60: If You Have Problems
Help Guide Troubleshooting Digital Still Camera DSC-W810 If you have problems If you have problems If you experience trouble with the camera, try the following solutions. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 61: Battery Pack And Power
Power turns off suddenly Remaining charge indicator is incorrect Charge lamp of the camera flashes while charging the battery Battery is not charged even if the Charge lamp turns off and charging is finished Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 62: Shooting Still Images/Movies
Help Guide Troubleshooting Digital Still Camera DSC-W810 Shooting still images/movies Cannot record images Image is blurred Image is out of focus Zoom does not work Cannot select the Face Detection function Flash does not work Fuzzy white circular spots appear in images shot using flash...
Page 63: Dots Appear And Remain On The Screen
Dots appear and remain on the screen Cannot shoot images in succession Same image is shot several times Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 64: Viewing Images
Help Guide Troubleshooting Digital Still Camera DSC-W810 Viewing images Cannot play back images Date and time are not displayed Cannot display images in index mode Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 65: Computers
Your computer does not recognize the camera Cannot import images Image and sound are interrupted by noise when you view a movie on a computer Images once exported to a computer cannot be viewed on the camera Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 66: Memory Card
Help Guide Troubleshooting Digital Still Camera DSC-W810 Memory card You have formatted a memory card by mistake Images are recorded on internal memory even when a memory card is inserted into the camera Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 67: Internal Memory
Internal memory Cannot play back or record images using internal memory Cannot copy stored data in internal memory to a memory card Cannot copy memory card data or computer data to internal memory Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 68: Printing
Help Guide Troubleshooting Digital Still Camera DSC-W810 Printing Images are printed with both edges cut off Cannot print images with date Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 69: Others
Camera turns off with the lens portion extended Camera becomes warm when you use it for a long time Clock Set screen appears when you turn on the camera Date or time is incorrect Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 70: Warning Indicators And Messages
Help Guide Troubleshooting Digital Still Camera DSC-W810 Warning indicators and messages Messages Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 71: Situations This Camera Has Difficulty Handling
Help Guide Troubleshooting Digital Still Camera DSC-W810 Situations this camera has difficulty handling Situations this camera has difficulty handling Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 72: Names Of Parts
Help Guide How to use Digital Still Camera DSC-W810 Names of parts 1. Shutter button 2. Flash 3. Lens 4. ON/OFF (Power) button 5. Self-timer lamp / Smile Shutter lamp / AF illuminator 6. W/T (Zoom) button 7. LCD screen...
Page 73 Use a tripod with a screw less than 5.5 mm (7/32 inches) long. Otherwise, you cannot firmly secure the camera, and damage to the camera may occur. 16. Battery/Memory card cover 17. Battery insertion slot 18. Access lamp 19. Memory card slot 20. Battery eject lever Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 74: List Of Icons Displayed On The Screen
Help Guide How to use Digital Still Camera DSC-W810 List of icons displayed on the screen List of shooting mode icons List of viewing mode icons Battery charge remaining Low battery warning Image size/Panorama image size/Movie size Picture Effect...
Page 75 Shooting mode Scene Selection , , , Scene Recognition icon White Balance Metering Mode Vibration warning Color hue Extracted Color Cont. Shooting Settings Soft Skin Effect Smile Detection Sensitivity indicator Zoom scaling Tracking focus AE/AF lock ISO400 ISO number NR slow shutter...
Page 76 Shutter speed F4.0 Aperture value +2.0EV Exposure Compensation AF range finder frame indicator REC/Standby Recording a movie/Movie standby 0:12:00 Recording time (m:s) 101-0012 Folder-file number 2014-1-1 9:30 AM Recorded date/time of the playback image Recording folder Playback folder Number of recordable images 100Min Recordable time Recording media/Playback media (Memory card, internal memory)
Page 77 Face detection Database file full/Database file error Destination Overheating warning AF range finder frame Spot metering cross-hairs Protect Print order (DPOF) ×2.0 Playback zoom Playback Playback bar 0:00:12 Counter Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 78: Using The Wrist Strap
Help Guide How to use Digital Still Camera DSC-W810 Using the wrist strap Attaches the strap and place your hand through the loop to prevent the camera from damage by being dropped. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 79: Using Internal Memory
By making a USB connection between the camera and a computer with a USB cable, you can transfer data stored in internal memory to a computer. However you cannot transfer data on a computer to internal memory. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 80: Using The Control Button
Press the up/down/right/left side of the control button to move the selection frame. Selecting an image to be played back Press the right or left side of the control button to play back the next/previous image. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 81: Using Menu Items (Shooting)
1. Press the ON/OFF (Power) button and set the camera to shooting mode. 2. Press the MENU button to display the Menu screen. 3. Select the desired menu item with on the control button. 4. Press on the control button. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 82: Using Menu Items (Viewing)
(Playback) on the control button to switch to playback mode. 2. Press the MENU button to display the Menu screen. 3. Select the desired menu item with on the control button. 4. Press on the control button. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 83: Changing Camera Settings
Help Guide How to use Digital Still Camera DSC-W810 Changing camera settings You can change settings on the [Settings] screen. 1. Press the MENU button to display the Menu screen. 2. Select (Settings) with on the control button, then press to display the setup screen.
Page 84: Shooting Still Images
Help Guide How to use Digital Still Camera DSC-W810 Shooting still images 1. Turn on the power, then select the desired still shooting mode from the menu. 2. Hold the camera steady to determine the composition of the still image.
Page 85 Related Topic Zoom Viewing still images Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 86: Shooting Movies
When shooting stops, you can press the MOVIE button again to restart shooting. Depending on the temperature when shooting, recording may automatically stop to protect the camera. Related Topic Zoom Viewing movies Recordable time of movies Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 87: Still Shooting Scene
You can shoot the tone of people's skin to look smoother, creating a bright and vivid ambience. (SteadyShot): You can shoot beautifully, with reduced blur. Related Topic Intelligent Auto Program Auto Picture Effect Scene Selection Shooting panoramic images Shooting movies Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 88: Intelligent Auto
You can shoot still images with settings adjusted automatically. 1. MENU - (Shooting Mode) - (Still Shooting Scene) - (Intelligent Auto) - on the control button 2. Shoot with the shutter button. Related Topic Scene Recognition Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 89: Scene Recognition
If the camera recognizes a condition, icons such as (Tripod) or (Move) are displayed on the second line. The camera may recognize both the scene and condition, or just one. Related Topic Intelligent Auto Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 90: Program Auto
You can shoot with exposure adjusted automatically (both shutter speed and aperture value). Also you can select various settings using the menu. 1. MENU - (Shooting Mode) - (Still Shooting Scene) - (Program Auto) - on the control button 2. Shoot with the shutter button. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 91: Shooting Panoramic Images
Help Guide How to use Digital Still Camera DSC-W810 Shooting panoramic images You can create a panoramic image from composite images. 1. Open the menu and select (Sweep Panorama) from the shooting modes. 2. Align the camera with the end of the subject to be shot and press the shutter button fully.
Page 92 Vertical direction Horizontal direction First press the shutter button halfway so that you can lock focus and exposure. Then press the shutter button fully down and pan or tilt the camera. If a section with greatly varied shapes or scenery is concentrated along a screen edge, the image composition may fail.
Page 93 There is too much camera shake. Related Topic Image size when shooting Sweep Panorama Shooting Direction in Sweep Panorama Playing back panoramic images Picture Effect Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 94: Scene Selection
Help Guide How to use Digital Still Camera DSC-W810 Scene Selection You can shoot with preset settings according to the scene. 1. MENU - (Shooting Mode) - (Still Shooting Scene) - (Scene Selection) - on the control button - desired mode If you want to select another Scene Selection mode, select from MENU.
Page 95: Party
1. MENU - (Shooting Mode) - (Still Shooting Scene) - (Party) - on the control button 2. Shoot with the shutter button. Note The image size is limited to a maximum of [5M]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 96: Zoom
Zoom is locked to the W side in Sweep Panorama mode. The operating sound of the lens is recorded when the zoom function operates while shooting a movie. Related Topic Digital Zoom Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 97: Digital Zoom
Help Guide How to use Digital Still Camera DSC-W810 Digital Zoom Selects digital zoom mode. The camera enlarges the image using optical zoom (up to 6×). When the zoom scale is exceeded, the camera uses either smart or precision digital zoom.
Page 98: Flash
Help Guide How to use Digital Still Camera DSC-W810 Flash When shooting in low light or backlit conditions, you can brighten the subject by using flash. In addition, the flash helps to reduce camera shake. 1. Press (Flash) on the control button.
Page 99 When shooting with flash and zoom is set to W, the shadow of the lens may appear on the screen, depending on shooting conditions. If this happens, set the zoom to T and shoot with flash again. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 100: Image Size
When you print still images recorded at a 16:9 aspect ratio or panorama images, both edges may be cut off. Image size in Easy Mode 1. MENU - [Still Image Size] - desired size Large (Default setting): Shoots images in [20M] size. Small: Shoots images in [5M] size. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 101: Image Size When Shooting Sweep Panorama
(Wide): (Horizontal: 7152 × 1080) (Vertical: 4912 × 1920) Shoots images using wide size. (360°): (Horizontal: 11520 × 1080) Shoots 360-degree images. Related Topic Shooting panoramic images Shooting Direction in Sweep Panorama Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 102: Image Size When Shooting Movies
(Movie Size) - desired size Movie size and usage guidelines (1280×720)(Default setting): For viewing on a high-definition TV. (VGA(640×480)): For viewing on a TV screen. (QVGA(320×240)): For sending as an e-mail attachment. Related Topic Shooting movies Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 103 Help Guide How to use Digital Still Camera DSC-W810 Focus You can change the focus method. Use the menu when it is difficult to get proper focus in auto focus mode. AF stands for "Auto Focus," a function that adjusts focus automatically.
Page 104 (AF lock). 2. When the AE/AF lock indicator (B) stops flashing and remains on, return to the fully composed shot, and press the shutter button fully down. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 105 Zoom functions other than optical zoom Tracking focus will automatically be canceled when the subject disappears from the screen or has failed to be tracked. Related Topic Cannot select the Face Detection function Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 106: Easy Mode
Help Guide How to use Digital Still Camera DSC-W810 Easy Mode Allows you to shoot still images using the minimum necessary functions. The text size increases and indicators become easier to see. 1. MENU - (Easy Mode) - on the control button 2.
Page 107 Select between [Auto] or [Off] mode. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 108 Pan from right to left. (Up): Pan from down to up. (Down): Pan from up to down. Note [Up] and [Down] cannot be selected when [Image Size] is set to [360°]. Related Topic Shooting panoramic images Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 109 AF operates with priority on subjects located near the center of the frame. The AF illuminator emits very bright light. Although there is no health hazard, do not look directly into the AF illuminator emitter at close range. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 110 When the image shot is underexposed, adjust [Exposure Compensation] to the plus side. Note If you shoot a subject in extremely bright or dark conditions, or when you use flash, exposure adjustment may not be effective. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 111 Align the spot metering cross hairs (A) on the subject to meter one part of the subject (Spot metering). This function is useful when the subject is backlit or when there is strong contrast between the subject and background. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 112 [Focus], [White Balance], and [Exposure Compensation] are adjusted for the first image, and these settings are also used for other images. When internal memory or a memory card is full, the burst stops. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 113 Help Guide How to use Digital Still Camera DSC-W810 Self-Timer You can shoot with a 10-second or 2-second delay using the self-timer. 1. Press (Self-Timer) on the control button. 2. Select the desired mode with the control button. (Off)(Default setting): Does not use the self-timer.
Page 114 Depending on shooting conditions, it may not be possible to obtain correction effects. Only [ISOAUTO] or values from [ISO 100] to [ISO 800] can be set for the ISO value when [DRO plus] is set. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 115 Help Guide How to use Digital Still Camera DSC-W810 Selects luminous sensitivity when the camera is set to Program Auto. In Movie mode, [ISO] is fixed to [Auto]. 1. MENU - (ISO) - desired mode (Auto)(Default setting): Sets ISO sensitivity automatically.
Page 116 When shooting with a flash in other than [Flash] mode, [White Balance] is set to [Auto]. When [Flash] is [On] or [Slow Synchro], white balance can only be adjusted to [Auto] or [Flash]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 117 You can select the color to extract using MENU - [Extracted Color]. (Soft High-key): You can shoot soft, clear images with an emphasis on brightness. Related Topic Color hue Extracted Color Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 118 Adds a green filter-like hue and darkens the surroundings. (Magenta hue): Adds a magenta filter-like hue and darkens the surroundings. Note It is recommended that you shoot a test image in advance for some subjects. Related Topic Picture Effect Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 119 (Red)(Default setting): Extracts red only. (Green): Extracts green only. (Blue): Extracts blue only. (Yellow): Extracts yellow only. Note Images may not retain the selected color, depending on the subject. Related Topic Picture Effect Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 120 Help Guide How to use Digital Still Camera DSC-W810 Smile Shutter When the camera detects a smile, the shutter is released automatically. 1. MENU - (Smile Shutter) - [On] 2. Wait for a smile to be detected. When a smile is detected and the smile level exceeds the point on the indicator, the camera records images automatically.
Page 121 Shooting using the Smile Shutter ends automatically when either the memory card or internal memory becomes full. Smiles may not be detected correctly depending on the conditions. You cannot use the digital zoom function. Related Topic Smile Detection Sensitivity Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 122 (Smile Detection Sensitivity) - desired mode (Big Smile): (Normal Smile)(Default setting): (Slight Smile): Detects a big, normal or slight smile. Note Smiles may not be detected correctly depending on the conditions. Related Topic Smile Shutter Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 123 Up to eight faces of your subjects can be detected. During Smile Shutter shooting, [Face Detection] is automatically set to [Auto] even if it is set to [Off]. Related Topic TRACKING FOCUS Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 124 (Off)(Default setting): Does not use Soft Skin Effect. (Low): (Mid): (High): Adds light, moderate or strong Soft Skin Effect. Note The [Soft Skin Effect] may not be visible depending on the subject. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 125 Help Guide How to use Digital Still Camera DSC-W810 Red Eye Reduction The flash strobes two or more times before shooting to reduce the red-eye phenomenon when using flash. 1. Set the camera to shooting mode. 2. MENU - (Settings) -...
Page 126 Help Guide How to use Digital Still Camera DSC-W810 SteadyShot Selects anti-blur mode. 1. MENU - (Shooting Mode) - (Still Shooting Scene) - (SteadyShot) - Tips for preventing blur The camera moved accidentally when you took the image. This is called "Camera shake." On the other hand, if the subject moved when you took the image, it is called "subject blur."...
Page 127 When shooting with a flash, the anti-blur function does not work. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 128 If you shot images with the date once, you cannot delete the date from the images later. Dates are doubly printed, if you set the camera to superimpose the dates when printing. The recorded time of the image cannot be superimposed on the image. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 129 1. Set the camera to shooting mode. 2. MENU - (Settings) - (Shooting Settings) - [Grid Line] - desired mode - Displays grid lines. The grid lines are not recorded. Off(Default setting): Does not display grid lines. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 130 If the camera detects images not registered in the Image Database File on the memory card, a registration screen with the message "Files found which were not recognized Import files" will be displayed. To view unregistered images, register them by selecting [OK]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 131 The frame in the lower left of the image shows which part of the total image is being displayed. 4. Change the zoom scale with the W/T (zoom) button. Press the T button to zoom in, W button to zoom out. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 132 Press the button again to display an index screen with more images. Displaying images of the desired folder Select the left side bar with the control button, then select the desired folder with Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 133: Easy Mode
MENU: You can delete the currently displayed image with [1 image], and delete all images in the selected date range or internal memory (if selected) with [All]. Select [Exit Easy Mode] - [OK] to exit Easy Mode. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 134 Note In Easy mode, you can select from [1 image] or [All]. When using internal memory, still images and movies are displayed in the same folder in folder view. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 135: Viewing Movies
: Fast rewind Note You may not be able to play back some movies shot using other cameras. You can adjust the playback volume in MENU - (Settings) - (Main Settings) - [Volume]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 136 Return to the full view by the W (Zoom) button. Note A panoramic image recorded using another camera may appear in an image size different from the original one, or may not be played back correctly with scrolling. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 137 Select the image to clear the DPOF registration, then press on the control button in the same procedure as when making a mark. The mark disappears and the DPOF registration is cleared. Related Topic Printing still images Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 138: Printing Still Images
Before you take image data to a shop, always copy (back up) your data. Note When you print still images shot in [16:9] mode, both edges may be cut off. You cannot print panoramic images, depending on the printer. Related Topic Print (DPOF) Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 139 Help Guide How to use Digital Still Camera DSC-W810 Beauty Effect You can apply a cosmetic effect on a recorded still image to make a person in the image look better; for example, retouching for smoother skin, larger eyes or whiter teeth.
Page 140 The cosmetic effect may not produce a satisfactory result in the case of some images. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 141 Protected still images You may not be able to rotate images shot with other cameras. When viewing images on a computer, the image rotation information may not be reflected, depending on the software. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 142 Select the image for which you want to cancel protection, and unlock it by pressing on the control button as the same procedure to protect it. The indicator disappears, and the protection is released. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 143 4. Press ON/OFF (Power) button, then set the camera to playback mode. Images shot with the camera appear on the TV. Select the desired image with the control button. Note When using the camera abroad, it may be necessary to switch [Video Out]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 144 Displays the image on the screen in high image quality. Standard: Displays the image on the screen in standard image quality. Note In Sweep Panorama and Movie Mode, [Disp. Resolution] is set to [High]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 145 Shutter: Turns on the shutter sound when you press the shutter button. On(Default setting): Turns on the beep/shutter sound when you press the control button/shutter button. Off: Turns off the beep/shutter sound. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 146 How to use Digital Still Camera DSC-W810 Volume Adjusts sound volume from level 1 to 5 for movie playback. 1. MENU - (Settings) - (Main Settings) - [Volume] - desired mode - Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 147 (Main Settings) - [Monitor Brightness] - desired mode - Note The brighter the screen, the faster the battery pack runs out. The screen grows dark if you do not operate the camera while the power is on. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 148 Digital Still Camera DSC-W810 Language Setting Selects the language to be used in menu items, warnings and messages. 1. MENU - (Settings) - (Main Settings) - [Language Setting] - desired mode - Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 149 Even if you execute this function, images are retained. 1. MENU - (Settings) - (Main Settings) - [Initialize] - [OK] - Note Be sure not to remove the battery pack while initializing. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 150 You can select whether or not the function guide is displayed when you operate the camera. 1. MENU - (Settings) - (Main Settings) - [Function Guide] - desired mode - On(Default setting): Off: Sets whether to display the function guide. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 151 (Main Settings) - [Display Setting] - desired mode - (ON)(Default setting): Displays the information. (Detailed Info): Displays the information. Exif data for the recorded image are also displayed. (OFF): Displays only images. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 152 Sets the video output signal to NTSC mode (e.g., for the USA, Japan). PAL: Sets the video output signal to PAL mode (e.g., for Europe, China). Related Topic On TV color systems Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 153 (with Windows 7, Windows 8, Windows Vista, Windows XP, Mac OS X) Note When [USB Connect Setting] is set to [PTP/MTP], you cannot export movies to a computer. To export movies to a computer, set [USB Connect Setting] to [Mass Storage]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 154 (Main Settings) - [USB Power Supply] - desired mode - On(Default setting): Uses [USB Power Supply] function when a USB connection is established. Off: Does not use [USB Power Supply] function when a USB connection is established. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 155 Select this setting in cases where images of both the memory card and internal memory are not displayed when the camera is connected to a device other than a computer. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 156 Help Guide How to use Digital Still Camera DSC-W810 Eye-Fi You can use the upload function by using a commercially available Eye-Fi card. The menu screen of the auto upload function is displayed only when the Eye-Fi card is inserted in the memory card slot of the camera.
Page 157 Eye-Fi cards that you insert into this product have "Endless Memory Mode" turned off. For details on setting "Endless Memory Mode", refer to the operating instructions supplied with the Eye-Fi card. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 158 It takes longer before the power turns off than when set to [Max]. Off: Does not use the Auto power-off function. Note The camera does not turn off automatically in the following situations: During playing back movies During Eye-Fi connection Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 159 Save precious data on a computer, etc. 1. MENU - (Settings) - (Memory Card Tool) or (Internal Memory Tool) - [Format] - [OK] - Note Note that formatting permanently erases all data including even protected images. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 160 When you insert a memory card that was used with other equipment into the camera and shoot images, a new folder may be automatically created. Up to 4,000 images can be stored in one folder. When the folder capacity is exceeded, a new folder is automatically created. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 161 This item is not displayed when the internal memory is used to record images. You cannot select a folder with a number that has only " MSDCF" or " ANV01"as a recording folder. You cannot move recorded images to another folder. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 162 If a folder contains protected images, images other than protected images are deleted and the folder will remain. If a folder contains files that cannot be played back by the camera, you cannot delete a folder. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 163 ([Format] in [Internal Memory Tool]). A new folder is created on the memory card and all data will be copied to it. You cannot choose a specific folder and copy images to it. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 164 Reset: Starts from 0001 each time the folder is changed. (When the recording folder contains a file, a number one higher than the largest number is assigned.) Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 165 Help Guide How to use Digital Still Camera DSC-W810 Area Setting Sets the area in which you are using this camera. 1. MENU - (Settings) - (Clock Settings) - [Area Setting] - desired mode - [OK] - Home(Default setting): Uses the camera in your area. When the currently set area differs from your home area, you must make the Area Setting.
Page 166 3. [OK] - Date & Time Format: You can select the date and time display format. Summer Time: You can select Summer Time [On]/[Off]. Date & Time: You can set date and time. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 167 Help Guide How to use Digital Still Camera DSC-W810 Recommended computer environment You can check the system requirements for software at the following URL. www.sony.net/pcenv/ Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 168 You can edit still images, such as resizing (Resize) and cropping (Trimming). You can upload images to a network service. (An internet connection environment is required.) For other details, refer to the Help of PlayMemories Home. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 169 It may be necessary to restart your computer. When the restart confirmation message appears, restart the computer following the instructions on the screen. DirectX may be installed depending on your computer’s system environment. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 170 Help Guide How to use Digital Still Camera DSC-W810 Software for Mac For details on software for Mac, access the following URL: http://www.sony.co.jp/imsoft/Mac/ Note The available software varies depending on the area. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 171 When connecting the camera to a computer using the dedicated USB cable, power feeding from the computer starts if [USB Power Supply] is set to [On]. ([On] is the default setting.) Related Topic USB Connect Setting LUN Setting Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 172 Then drag and drop the image file on to the hard disk icon. Note Set MENU - (Settings) - (Main Settings) - [USB Connect Setting] to [Mass Storage]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 173 The disconnect icon may not appear when you use a Windows 7, Windows 8 computer. In this case, you can disconnect the camera from the computer without following the above steps. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 174 Help Guide How to use Digital Still Camera DSC-W810 Precautions Internal memory and memory card back up Do not turn off the camera, remove the battery pack, or remove the memory card while the access lamp is lit. Otherwise, the internal memory data or the memory card may be damaged. Be sure to make a backup copy to protect your data.
Page 175 The camera conforms with DCF (Design rule for Camera File system) universal standards established by JEITA (Japan Electronics and Information Technology Industries Association). Sony does not guarantee that the camera will play back images recorded or edited with other equipment, or that other equipment will play back images recorded with the camera.
Page 176 Insert a charged battery in the camera, or connect the camera to a wall outlet (wall socket) using the AC adapter (supplied) and leave the camera for 24 hours or more while the power of the camera is turned off. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 177 Help Guide How to use Digital Still Camera DSC-W810 Battery pack On charging the battery pack Charge the battery pack (supplied) before using the camera for the first time. You can charge the battery pack even if it is not completely discharged. In addition, even if the battery pack is not fully charged, you can use the partially charged capacity of the battery pack as is.
Page 178 Battery life varies according to how it is stored and operating conditions and environment in which each battery pack is used. Compatible battery pack The NP-BN (supplied) or NP-BN1 (sold separately) can be used with this model. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 179 The supplied AC Adaptor is dedicated to this camera. Do not connect with other electronic devices. Doing so may cause a malfunction. Also, make sure to use a genuine Sony AC Adaptor. If the Charge lamp of the camera flashes during charging, remove the battery pack being charged, and then insert the same battery pack into the camera securely again.
Page 180: Memory Card
Help Guide How to use Digital Still Camera DSC-W810 Memory card Memory card Memory card can be used in the camera is listed below. Memory Stick PRO Duo media: (Memory Stick XC-HG Duo media/Memory Stick PRO Duo media/Memory Stick PRO-HG Duo media)
Page 181 Do not strike, bend or drop the memory card. Do not disassemble or modify the memory card. Do not expose the memory card to water. Do not leave the memory card within the reach of small children. They might accidentally swallow it. Be aware that the memory card will be hot immediately after it has been used for a long time.
Page 182 Do not expose the camera to chemical products such as thinner, benzine, alcohol, disposable cloths, insect repellent, sunscreen or insecticide. Do not touch the camera with any of the above on your hand. Do not leave the camera in contact with rubber or vinyl for a long time. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 183 Help Guide How to use Digital Still Camera DSC-W810 Number of still images The number of still images may vary depending on the shooting conditions and the memory card. (Units: Images) Image Size 20M Internal memory 29 MB: 3 2 GB: 265...
Page 184 Even if the number of remaining shootable images is greater than 9,999, the ">9999" indicator appears. When an image shot with other cameras is played back on this camera, the image may not appear in the actual image size. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 185 Help Guide How to use Digital Still Camera DSC-W810 Recordable time of movies The table below shows the approximate maximum recording times. These are the total times for all movie files. Recordable time may vary depending on shooting conditions and the memory card.
Page 186 You can use the AC Adaptor (supplied) in any country or region where the power supply is within 100 V to 240 V AC, 50 Hz/60 Hz. Note An electronic voltage transformer is unnecessary and its use may cause a malfunction. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 187 Indonesia, Italy, Kuwait, Malaysia, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovak Republic, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, Viet Nam, etc. PAL-M system Brazil PAL-N system Argentina, Paraguay, Uruguay SECAM system Bulgaria, France, Greece, Guiana, Iran, Iraq, Monaco, Russia, Ukraine, etc. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 188 Licenses (in English) are recorded in the internal memory of your camera. Establish a Mass Storage connection between the camera and a computer to read licenses in the "PMHOME" - "LICENSE" folder. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 189 Help Guide How to use Digital Still Camera DSC-W810 Trademarks The following marks are trademarks of Sony Corporation. , Cyber-Shot, , Memory Stick, , Memory Stick PRO, , Memory Stick Duo, , Memory Stick PRO Duo, , Memory Stick PRO-HG Duo,...
Page 190 2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power. 3. Initialize settings. 4. Consult your Sony dealer or local authorized Sony service facility. Be aware that by sending the camera for repair, you give consent that contents of internal memory, music files may be checked.
Page 191 Digital Still Camera DSC-W810 Cannot insert the battery pack into the camera Make sure the direction of the battery pack is correct, and insert it until the battery eject lever is locked. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 192 Make sure that the battery pack is inserted correctly. The battery pack will discharge by itself even if you do not use it. Charge the battery pack before use. Check that the battery pack type is compatible. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 193 If you do not operate the camera for a certain period of time while the power is on and [Power Save] is set to [Standard] or [Max], the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 194 This is caused when you use the camera in an extremely hot or cold location. Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 195 The Charge lamp of the camera flashes infrequently when you use a battery pack that has not been used for a long time. In such cases, remove the battery pack from the camera and re-insert it. For details, see "Battery pack". Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 196 This happens when you charge the battery pack in an extremely hot or cold location. Charge the battery pack within the proper charging temperature range of between 10°C to 30°C (50°F to 86°F). Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 197 Check the free capacity of internal memory or memory card. If it is full, do one of the following: Delete unnecessary images. Change the memory card. You cannot record images while charging the flash. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 198 Shoot images after pressing the shutter button halfway down to activate the Steadyshot function. The anti-blur function may not work properly when shooting night scenes. The use of a flash or tripod is recommended since the shutter speed becomes slow. Related Topic Flash Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 199 The subject is too close. When shooting, make sure to position the lens farther away from the subject than the shortest shooting distance (approximately 5 cm (0.16 ft.) (W)/100 cm (3.28 ft.) (T) from the lens). Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 200 You cannot use the Smart zoom depending on the image size. You cannot use the digital zoom when: The Smile Shutter is working. [Self-Timer] is set to [Self-portrait One Person] or [Self-portrait Two People]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 201 Troubleshooting Digital Still Camera DSC-W810 Cannot select the Face Detection function You can select Face Detection only when focus mode is set to [Multi AF] and metering mode is set to [Multi]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 202 [Night Scene] mode or [High Sensitivity] mode is selected in Scene Selection. Shooting in [Sweep Panorama] Shooting in Movie Mode Set the flash to [On] when Scene Selection mode is set to [Landscape], [Gourmet], [Pet], [Beach] or [Snow] mode. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 203 DSC-W810 Fuzzy white circular spots appear in images shot using flash Particles (dust, pollen, etc.) in the air reflected the flash light and appeared in the image. This is not a malfunction. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 204 The camera automatically adjusts focus. Press and hold the shutter button halfway down. Focus adjustment may take some time when shooting a close subject. [Landscape] or [Night Scene] mode is selected in Scene Selection. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 205 Help Guide Troubleshooting Digital Still Camera DSC-W810 Date and time are not displayed on the screen While shooting, date and time are not displayed. They are displayed only during playback. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 206 Help Guide Troubleshooting Digital Still Camera DSC-W810 F value and shutter speed flash when you press and hold the shutter button halfway down The exposure is incorrect. Correct the exposure. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 207 Help Guide Troubleshooting Digital Still Camera DSC-W810 Image colors are not correct Adjust White Balance. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 208: White Or Purple Streaks Appear In Bright Areas Of The Subject, Or The Whole Screen Of The Image Becomes Reddish
This phenomenon is called smearing. This is not a malfunction. Smearing is not recorded on still images, but is recorded as streaks or uneven colors on Sweep Panorama images or movies. ("Bright areas" refers to the sun or electric lights which are much brighter than surroundings.) Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 209 Noise appears in the image when you view the screen in a dark place The camera is attempting to increase the visibility of the screen by temporarily brightening the image under conditions of low illumination. There is no effect on the recorded image. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 210 Eyes of the subject come out red Shoot the subject at a distance closer than the flash range using flash. Light the room and shoot the subject. Related Topic Red Eye Reduction Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 211 Help Guide Troubleshooting Digital Still Camera DSC-W810 Dots appear and remain on the screen This is not a malfunction. These dots are not recorded. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 212 Help Guide Troubleshooting Digital Still Camera DSC-W810 Cannot shoot images in succession Internal memory or memory card is full. Delete unnecessary images. The battery level is low. Insert a charged battery pack. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 213 Help Guide Troubleshooting Digital Still Camera DSC-W810 Same image is shot several times Set [Cont. Shooting Settings] to [Single Shooting]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 214 The camera is in USB mode. Disconnect the USB connection. Use PlayMemories Home to play images stored on a computer with this camera. Related Topic Disconnecting the camera from the computer Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 215 Help Guide Troubleshooting Digital Still Camera DSC-W810 Date and time are not displayed The screen display is set to display images only. Change the setting using MENU - [Display Setting] to display information. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 216 Help Guide Troubleshooting Digital Still Camera DSC-W810 Cannot display images in index mode The camera is set to Easy Mode. Cancel Easy Mode. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 217 Connect the camera directly to your computer without passing through a USB hub or other device. Set [USB Power Supply] to [Off]. Your computer may recognize the camera. Related Topic USB Connect Setting Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 218 When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a memory card formatted by the camera. Related Topic Connecting the camera to the computer Format Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 219 Image and sound are interrupted by noise when you view a movie on a computer You are playing back the movie directly from the memory card. Import the movie to your computer using PlayMemories Home and play it back. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 220 DSC-W810 Images once exported to a computer cannot be viewed on the camera Use PlayMemories Home to copy images stored on a computer into this camera and view them on the camera. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 221 Help Guide Troubleshooting Digital Still Camera DSC-W810 You have formatted a memory card by mistake All data on the memory card is deleted by formatting. You cannot restore it. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 222 Digital Still Camera DSC-W810 Images are recorded on internal memory even when a memory card is inserted into the camera Make sure that the memory card is fully inserted into the camera. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 223 Help Guide Troubleshooting Digital Still Camera DSC-W810 Cannot play back or record images using internal memory There is a memory card inserted in the camera. Remove it. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 224 Help Guide Troubleshooting Digital Still Camera DSC-W810 Cannot copy stored data in internal memory to a memory card The memory card is full. Copy to a memory card with sufficient capacity. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 225 Help Guide Troubleshooting Digital Still Camera DSC-W810 Cannot copy memory card data or computer data to internal memory This feature is not available. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 226 When having images printed at a digital print shop, ask the shop whether they can print images without cutting off both edges. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 227 Using PlayMemories Home, you can insert the date on still images that have been recorded without a date. Related Topic Write Date Print (DPOF) Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 228 Help Guide Troubleshooting Digital Still Camera DSC-W810 The lens gets fogged Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using it. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 229 Digital Still Camera DSC-W810 Camera turns off with the lens portion extended Do not attempt to force lens that has stopped moving. Insert a charged battery pack, then turn the camera on again. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 230 Troubleshooting Digital Still Camera DSC-W810 Camera becomes warm when you use it for a long time Leave the camera for a while with the power turned off. This is not a malfunction. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 231 Set the date and time again. The internal rechargeable backup battery has discharged. Insert a charged battery, and set aside for 24 hours or more with the power left off. Related Topic Date & Time Setting Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 232 Digital Still Camera DSC-W810 Date or time is incorrect The Area Setting is set to a different location than your current location. Change the setting by MENU - (Settings) (Clock Settings) - [Area Setting]. Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 233: Messages
Help Guide Troubleshooting Digital Still Camera DSC-W810 Messages The battery level is low. Charge the battery pack immediately. Depending on the conditions of use or the type of battery pack, the indicator may flash even though there are still 5 minutes to 10 minutes of remaining battery time left.
Page 234 switch to the recording position. This is a read- only memory card. The camera cannot record or delete images on this memory card. No images No images that can be played back have been recorded in internal memory. No images that can be played back have been recorded in this folder of the memory card. File found which was not recognized You tried to delete a folder containing a file that cannot be played on this camera.
Page 235 Recording has stopped due to a rise in temperature while recording a movie. Please wait until the temperature goes down. When you record movies for a long time, the camera temperature rises. In this case, stop recording movies. Related Topic Memory card Format Notes on use 4-488-040-11(1) Copyright 2013 Sony Corporation...
Page 236: Situations This Camera Has Difficulty Handling
Help Guide Troubleshooting Digital Still Camera DSC-W810 Situations this camera has difficulty handling The camera cannot take full advantage of some features under certain circumstances. When shooting under the following conditions, either recompose the shot or change shooting mode, then shoot the images again.

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