Troubleshooting - Samsung SDS-P3040 User Manual

appendix

TROUBLESHOOTING

Symptom
The system does not turn on and the indicator on the
front panel does not work at all.
Some channels display just a black screen even if
they receive video sources.
If I press the [REC] button on the front panel, the REC
indicator does not flash, nor the player start recording.
The screen displays the logo image repeatedly.
The Channel button does not work on the Live screen.  The Channel button does not work if the current screen is in the event
The cursor will not move to the Start button when I
start the calendar search.
When the alarm sounds, I press the [ALARM] button
on the Remote Control to release the alarm but it
does not work. The alarm persists and I could not set
it off in any way.
116_ appendix
Countermeasures
 Check if the power supply system is properly connected.
 Check the system for the input voltage from the power source.
 If the problem persists even after you have taken the above actions,
check the power supplier and replace it with a new one if neccessary.
 Check if the camera connected to the system properly displays the
image. Sometimes, this problem may occur on a camera that is not
properly connected to the video source.
 Check if the camera is properly supplied with power.
 Sometimes, this problem may occur on a channel with weak video signal
from a video distributor that is connected to multiple systems. In this
case, input the video source of the camera directly into the DVR. This
may find the cause and solve the problem.
 Check if there is a free space on the HDD for the recording.
 Check if the record mode is set to ON in the record mode setting.
 This may occur from a problem with the main board, or the related
software is corrupt.
Contact the nearest service center for more information.
monitoring mode.
In the event monitoring screen, press the [ALARM] button to exit the
screen and select a channel.
 Check if the channel and the date that you want to play are marked with
the V symbol.
Both channel and date should be checked before you can start playing
with the Start button.
 Press the [MENU] button to release the alarm in the following way:
1) To release the event monitoring mode : Monitoring Mode – set the
duration of the event monitoring to Off.
2) To release the alarm sound : Event Record Mode - Alarm (Motion
Detection/Video Loss) – deactivate the alarm sound.
3) To release the event : Event Record Mode - Alarm (Motion Detection/
Video Loss) – set the mode to Off.