Install Toner Cartridge; Not Compatible Toner Cartridge - Samsung SCX-472 series Service Manual

4. Alignment and Troubleshooting
► Error Code
C2–1410
► Error message

Install toner cartridge

► Symptom
The toner cartridge is not installed. / The machine can't detect the toner cartridge.
► Troubleshooting method
1) Turn the machine off then on.
2) Remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the
cartridge. And reinstall the toner cartridge.
3) Check if the CRUM contact area is contaminated. Clean it.
► Error Code
C2–1510
► Error message

Not Compatible Toner cartridge

► Symptom
Toner cartridge is not compatible.
► Troubleshooting method
1) Print the supply information report. Check information of the toner cartridge.
2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
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