Troubleshooting - Krups T.O by Lipton Instruction Manual

TROUBLESHOOTING

Situation
The T.O by Lipton machine
does not switch on.
Holder goes up and down
without performing the
action.
Holder not in the 'down'
position after one of the
actions.
At the end of the brewing
cycle, tea leaves remain
in the Smart Brewing Orb
after your drink has been
dispensed.
You notice water around
your machine.
Any questions?
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www.TO-Lipton.com
52
Solution
• Check to be sure that the plug is plugged in
securely.
• Try a different mains wall socket.
• Make sure the on/off button has been pressed
(stable green light).
• Make sure the strainer is correctly inserted in the
holder.
• Make sure nothing is obstructing the holder travel.
• Make sure the holder and strainer are fully
inserted.
• When making tea make sure a new T.O by Lipton
capsule with the foil intact is used.
• When performing any other actions make sure
there is no capsule in place into the strainer.
• Disconnect the machine at the mains socket. Wait
10 minutes before turning on again; the holder
returns to the 'down' position.
• If it does not, disconnect the machine again, and
wait for the machine to cool (up to 60 minutes)
before turning on again. You can then restart the
cycle.
• Perform a rinsing cycle, refer to the section
'Rinsing the smart Brewing Orb' page 43.
• If the water flow doesn't cover the surface of the
smart brewing orb we recommend to perform a
descaling cycle. Refer to the section 'Descaling
the T.O by Lipton machine' page 46.
• Unplug the machine.
• Check the strainer and holder are fully inserted.
• Ensure water is not spilled when filling the tank.
• Ensure that your cup is correctly positioned on
the cup stand.
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