AT&T 91-001105-040-100 User Manual page 40

Appendix
Troubleshooting
My phone rings but
when I try to answer
the call the hand-
set screen shows
CONNECTING...
I cannot dial out • First, try all the above suggestions.
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cel-
lular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Test a working telephone at the same telephone jack. If
another telephone has the same problem, the problem is
in the telephone jack. Contact your local telephone com-
pany (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Re-install the battery and place the cordless handset in
the telephone base.
• Wait for the cordless handset to synchronize with the
telephone base. Allow up to one minute for this to take
place.
• The cordless handset may be too far from the telephone
base. Move closer to the telephone base and try to
answer the call.
• Make sure there is a dial tone before dialing. It is nor-
mal if the cordless handset takes a second or two to
synchronize with the telephone before producing a dial
tone. Wait an extra second before dialing.
• Make sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area. Refer
to the Handset settings section of this user's manual
(page 11) to set the dial mode.
• If the other telephones in your home are having the
same problem, the problem is in the wiring or local serv-
ice. Contact your local telephone company (charges may
apply).
37