Troubleshooting - Keurig KOLD Starting Manual

I inserted a pod but the KOLD™ button
isn't blinking blue.
Check that the handle is fully closed.
I inserted a pod and the KOLD™ button is blinking red.
Be sure the Mixer drawer is pushed in fully.
My drink doesn't have any flavor.
If you are using a still pod, please try again.
If sparkling, select a fresh pod. Remember to remove
the freshness seal from the bottom of the pod before
inserting into the drinkmaker.
There seems to be a lot of water in the Drip tray.
Ensure the Mixer drawer is pushed in fully. Confirm
the Water reservoir is properly seated. If problem
persists, please contact Customer Care.
For Customer Care, contact:
1-855-KRG-KOLD | 1-855-574-5653 | www.Keurig.com/KOLD

troubleshooting

The KOLD™ button blinked red while making a
beverage and now my drink doesn't appear to
be carbonated or flavored.
Try again with a fresh pod. If the problem persists,
please call Customer Care.
My drinkmaker is making less than six beverages in a row.
Be sure your drinkmaker is out of direct sunlight,
away from heat sources and 2 inches from the wall.
My drinkmaker is taking longer than 2 hours to chill.
Be sure your drinkmaker is out of direct sunlight, away
from heat sources and 2 inches from the wall.
The KOLD™ button is red and I cannot
make a beverage.
Please call Customer Care.
Visit Keurig.com/KOLD for more information and instructional videos.
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