Troubleshooting - NETmc Marine 73fifty Series User Manual

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10. Troubleshooting

Q: No data is being recorded
A: Please make sure that the camera/audio input is running BEFORE the 73fifty is switched on.
Q: No sound is being recorded
A: Please ensure that there is a moving display on the audio indicator. If not, there may be a
problem with the microphone or the connection to the 73fifty.
Q: The LCD screen shows the message "No room left on disk"
A: Press "Stop" to clear this message. It will be necessary to upload and delete some files from
your 73fifty before further recording is possible. Note that the deletion process is not complete until
the 73fifty has been power-cycled.
Q: The LCD screen shows the message "Can't start recorder"
A: This message is displayed when "Record" is pressed but the disk space is already full. The
"Can't start recorder" message alternates with "No room left on disk". Pressing "Stop" clears the
message.
It will be necessary to upload and delete some files from your 73fifty before further
recording is possible. Note that the deletion process is not complete until the 73fifty has been
switched off and back on again.
Q: The QC screen shows a black stripe
Example shown when the 73fifty is connected to a very poor TV signal.
A: This is an indication that something has happened to the video signal after the 73fifty is up and
running to make it out-of-spec. The 73fifty circuits continually monitor the video input in case the
format changes (PAL/NTSC/SECAM etc). The black band suggests that the signal was either
corrupt or very poor, causing the circuits to error. This event is very rare – and more likely related
to a more serious problem like the umbilical being damaged or the camera being faulty. Switching
NETmc Marine 73fifty Manual Rev 5.8 July 2011
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