Troubleshooting - Sony MEX-N5000BT Operating Instructions Manual

Package contents:
Main unit (1)
Microphone (1)
Parts for installation and connections (1 set)
Your dealer may not handle some of the above
listed accessories. Please ask the dealer for detailed
information.
Design and specifications are subject to change
without notice.
Copyrights
The Bluetooth® word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Sony Corporation is under
license. Other trademarks and trade names are
those of their respective owners.
The N-Mark is a trademark or registered trademark
of NFC Forum, Inc. in the United States and in other
countries.
Windows Media is either a registered trademark or
trademark of Microsoft Corporation in the United
States and/or other countries.
This product is protected by certain intellectual
property rights of Microsoft Corporation. Use or
distribution of such technology outside of this
product is prohibited without a license from
Microsoft or an authorized Microsoft subsidiary.
iPhone, iPod, iPod classic, iPod nano, and iPod
touch are trademarks of Apple Inc., registered in
the U.S. and other countries. App Store is a service
mark of Apple Inc.
MPEG Layer-3 audio coding technology and patents
licensed from Fraunhofer IIS and Thomson.
Google, Google Play and Android are trademarks of
Google Inc.
22
GB

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
For details on using the fuse and removing the unit
from the dashboard, refer to the installation/
connections manual supplied with this unit.
If the problem is not solved, visit the support site on
the back cover.
General
No sound.
 The position of the fader control [FADER] is not
set for a 2-speaker system.
No beep sound.
 An optional power amplifier is connected and
you are not using the built-in amplifier.
The contents of the memory have been erased.
 The power supply lead or battery has been
disconnected or not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
Makes a noise when the position of the ignition
is switched.
 The leads are not matched correctly with the car's
accessory power connector.
During playback or reception, the demonstration
mode starts.
 If no operation is performed for 5 minutes with
[DEMO-ON] set, the demonstration mode starts.
 Set [DEMO-OFF] (page 18).
The display disappears from/does not appear in
the display window.
 The dimmer is set to [DIM-ON] (page 18).
 The display disappears if you press and hold OFF.
 Press OFF on the unit until the display appears.
 The connectors are dirty (page 21).
The operation buttons do not function.
The disc will not eject.
 Press AF/TA/PTY and
than 2 seconds to reset the unit.
The contents stored in memory are erased.
For your safety, do not reset the unit while you
are driving.
Radio reception
Stations cannot be received.
The sound is hampered by noises.
 The connection is not correct.
 Check the connection of the car antenna
(aerial).
(back)/MODE for more