Sony MEX-N5000BT Operating Instructions Manual page 23

 If the auto antenna (aerial) will not extend,
check the connection of the power antenna
(aerial) control lead.
Preset tuning is not possible.
 The broadcast signal is too weak.
RDS
The SEEK starts after a few seconds of listening.
 The station is non-TP or has weak signal.
 Deactivate TA (page 10).
No traffic announcements.
 Activate TA (page 10).
 The station does not broadcast any traffic
announcements despite being TP.
 Tune in another station.
PTY displays [- - - - - - - -].
 The current station is not an RDS station.
 RDS data has not been received.
 The station does not specify the program type.
Program service name flashes.
 There is no alternative frequency for the current
station.
 Press SEEK +/– while the program service name
is flashing. [PI SEEK] appears and the unit starts
searching for another frequency with the same
PI (program identification) data.
CD playback
The disc does not play back.
 Defective or dirty disc.
 The CD-R/CD-RW is not for audio use (page 19).
MP3/WMA files cannot be played back.
 The disc is incompatible with the MP3/WMA
format and version. For details on playable discs
and formats, visit the support site.
MP3/WMA files take longer to play back than
others.
 The following discs take a longer time to start
playback.
 A disc recorded with a complicated tree
structure.
 A disc recorded in Multi Session.
 A disc to which data can be added.
The sound skips.
 Defective or dirty disc.
USB playback
You cannot play back items via a USB hub.
 This unit cannot recognize USB devices via a USB
hub.
A USB device takes longer to play back.
 The USB device contains files with a complicated
tree structure.
The sound is intermittent.
 The sound may be intermittent at a high-bit-rate
of more than 320 kbps.
Application name is mismatched with the actual
application in App Remote.
 Launch the application again from the "App
Remote" application.
NFC function
One touch connection (NFC) is not possible.
 If the smartphone does not respond to the
touching.
 Check that the NFC function of the smartphone
is turned on.
 Move the N-Mark part of the smartphone
closer to the N-Mark part on this unit.
 If the smartphone is in a case, remove it.
 NFC receiving sensitivity depends on the device.
If One touch connection with the smartphone
fails several times, make BLUETOOTH connection
manually.
BLUETOOTH function
The connecting device cannot detect this unit.
 Before the pairing is made, set this unit to pairing
standby mode.
 While connected to a BLUETOOTH device, this
unit cannot be detected from another device.
 Disconnect the current connection and search
for this unit from another device.
 When the device pairing is made, set the
BLUETOOTH signal output to on (page 7).
Connection is not possible.
 The connection is controlled from one side (this
unit or BLUETOOTH device), but not both.
 Connect to this unit from a BLUETOOTH device
or vice versa.
The name of the detected device does not
appear.
 Depending on the status of the other device, it
may not be possible to obtain the name.
No ringtone.
 Adjust the volume by rotating the control dial
while receiving a call.
 Depending on the connecting device, the
ringtone may not be sent properly.
 Set [RINGTONE] to [1] (page 18).
 The front speakers are not connected to the unit.
 Connect the front speakers to the unit. The
ringtone is output only from the front speakers.
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