Mitel SUPERSET 4001 User Manual
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Mitel SUPERSET 4001 User Manual

Mitel user guide superset 4001
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USER GUIDE

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Summary of Contents for Mitel SUPERSET 4001

  • Page 1 USER GUIDE...
  • Page 2 The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries.

  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Adjusting the viewing angle Changing Handsets CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control MAKING AND ANSWERING CALLS Make a Call Answer a Call Redial Redial - Saved Number Speed Call Keys...
  • Page 4 CALL HANDLING Hold Transfer Conference Conference Split Broker's Call Call Forward Call Forward - I Am Here Call Forward - End Chaining Call Forward - Override Messaging - Callback USING ADVANCED FEATURES Account Codes Callback Call Park Call Pickup Campon Do Not Disturb Override Paging...

  • Page 5: About Your Phone

    ABOUT YOUR PHONE The SUPERSET 4001 has six fixed-function keys ( PROGRAM, MESSAGE, HOLD/RETRIEVE, FLASH, can be programmed to dial a Speed Call number or a feature access code. Your telephone also features a large Message Indicator. Telephone status indicators...

  • Page 6: Adjusting The Viewing Angle

    The stand built into your phone tilts to give you a better view of the keys. To tilt your telephone for better viewing: 1. Press the tilt-release paddle on the telephone base. 2. Tilt your telephone to the desired angle.

  • Page 7: Changing Handsets

    Changing Handsets Your SUPERSET 4001 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord: 1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading into the handset jack.

  • Page 8: Customizing Your Phone

    CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: Press To adjust the Ringer Pitch: 1. Lift the handset. 2. Dial 83. 3. Press 33. 4. Press 5. Hang up. Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: Press...

  • Page 9: Redial

    Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Dial *01. Redial - Saved Number To save the last number that you manually dialed: 1. Lift handset. 2. Dial **79. To Redial a saved number: 1.

  • Page 10: Speed Call - Personal

    Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift handset. 2. Dial 58. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial **1. 3.

  • Page 11: Transfer

    Transfer To Transfer an active call: 1. Press FLASH. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and then hang To cancel the Transfer, press FLASH and dial *1.

  • Page 12: Call Forward

    2. Do one of the following: To cancel the redirect of all calls, dial #8. To cancel the redirect of calls when your telephone is busy, dial **72. To cancel the redirect of calls when you don't answer, dial **74.

  • Page 13: Call Forward - I Am Here

    Call Forward - I Am Here To forward calls from a remote station to your current location: 1. Lift the handset. 2. Dial **8. 3. Dial the extension of the remote station. 4. Hang up. To cancel Call Forward - I Am Here from the station that set the remote forwarding: 1.

  • Page 14: Messaging - Callback

    Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: Press MESSAGE. To respond to a Message Waiting condition on your telephone: 1. Lift the handset. 2. Press MESSAGE. USING ADVANCED FEATURES...

  • Page 15: Callback

    Callback To request a Callback when you reach a busy or unanswered station: 1. Dial 1. 2. Hang up. To answer a Callback: Lift the handset. To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4.

  • Page 16: Campon

    Campon To Campon to a busy station: Dial 3. -OR- Wait for the time-out period to expire. To retrieve a call when you hear Campon tone: Press FLASH. The current call is put on hold. You are connected to the waiting call. Do Not Disturb To activate Do Not Disturb: 1.

  • Page 17: Override

    4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call.

  • Page 18: Using Mlpp

    MLPP attendant and ask the attendant to place the call for you. 5. Once you are connected, carry on your conversation. During the call, your telephone set will display both the precedence of the call and its duration. 6. When you finish the call, hang up.
  • Page 19 To answer a precedence call: If your telephone is idle and you receive a call with a precedence level higher than routine, you will hear the MLPP precedence ring. If your telephone has a display, it will indicate the precedence level of the incoming call.

  • Page 20: Feature Access Codes

    FEATURE ACCESS CODES Tone Demonstration Last Number Redial Save Last Number Repeat Last Number Saved Personal Speedcall - Invoke Personal Speed Call - Upper Range Index Number Call Hold - Remote Retrieve Call Hold - Retrieve Conference Call Conference Call Split Call Forwarding - Follow Me Call Forwarding - Busy (External &...
  • Page 21 FEATURE ACCESS CODES ( continued ) Do Not Disturb - Remote Do Not Disturb - Cancel Remote ##5 Override <single digit only> Loudspeaker Paging Direct Page Trunk Single Flash Trunk Double Flash -17-...

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