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Genesis CCTV HED Series Product Manual

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Summary of Contents for Genesis CCTV HED Series

  • Page 2: Table Of Contents

    User's installation and operation Manual Important Safeguards and Warding Do not place heavy objects on the DVR. Do not let any solid or liquid fall into or infiltrate the DVR Please brush printed circuit boards, connectors, fans, machine box and so on regularly. Before the dust cleaning please switch off the power and unplug it.
  • Page 3 2.7 Speed dome connections......................15 3 Basic operation............................5 3.1 Turn on............................15 3.2 Turn off............................16 3.3 System login..........................16 3.4 Preview ............................17 3.5 Desktop shortcut menu ......................17 3.5.1 Main menu ........................18 3.5.2 Playback .......................... 18 3.5.3 Record control........................
  • Page 4 4.5.3 Online user........................85 4.5.4 Output adjust........................86 4.5.5 Auto maintain ........................86 4.5.6 Restore ..........................86 4.5.7 Upgrade ........................... 87 4.5.8 Device Info ........................87 4.5.9 Import/Output ........................87 4.6 Info ............................. 88 4.6.1 HDD info .......................... 88 4.6.2 BPS..........................89 4.6.3 Log ...........................

  • Page 5: Production Introduction

    1 Production Introduction 1.1 Product overview The series DVR is designed specially for security and defence field which is an outstanding digital surveillance product. It introduces embedded LINUX operating system which is more stable. It introduces standard H.264mp video compressed format and G.711A audio compressed format which insures the high quality image, low error coding ratio and single frame playing.

  • Page 6: Open-Package Check And Cable Connections

    ·individual real-time video recording as well as searching, playback, network surveillance, recording check, downloading and so on ·multi-playback mode ·zoom at arbitrary region Net operating ·through net tele-surveillance in the real time ·tele-PTZ control ·tele-recording check and real-time playback Alarm linkage ·Alarm activated video record, tour, message, buzzer, e-mail, ftp Communication interface ·RS485 interface which fulfills the alarm input and PTZ control...

  • Page 7: Hard Disk Installation

    The key function specification in the front panel and the interface specification in the real panel ♦ are in the specification. Please check the product type in the front panel whether is accordant with the product type you ♦ order. The label in the real panel is very important for the after service.

  • Page 8: Shelf Installation

    2.3 Shelf installation This product chassis specification for the standard 1u,so it can be installed in the standard shelf. Installation steps and attention items: 1、Make sure the temperature in the room lower than 35 (95°f). 2、Keep the equipment have 15cm(6 inches)space around in order to air's circulation. 3、From bottom to shelf installation.
  • Page 9 The front panel of C series (1) Shift indicator light (2) System indicator light (3) Alarm indicator (4) Record indicator light light (5) Outside operation (6) network indicator light (7)HDD indicator light (8) Next File indicator light Fast Play (10) Play Pause (11) Next Frame (12)Record (13) Function Switching (14) Direction &...
  • Page 10 The front panel of F series (1) Play/Pause/5 Slow Play/6 Fast Play/7 (4) Playback pause/8 (5) Playback stop/9 Record Power switch (8) USB (9) Main Menu/0 Screen switch/1 Record search/2 (C) PTZ control/3 Assist/4 Shift Cancel (G) IR remote receiver Light indicator Direction &...

  • Page 11: Audion And Video Inprut And Output Connections

    The front panel of D series (1)IR remote receiver (2) Power indicator light (3) Alarm indicator light (4) Keyboard indicator light (5)Record indicator light (6) Network indicator light (7) Status indicator light (8) function indicator light (9) Return main menu (10) PTZ (11) Playback (12) Previous File (13)Next file...

  • Page 12: Video Output Connctions Asn Options

    compensation equipment and transmit by fiber to insure the signal quality. The video signal line should be away from the electromagnetic Interference and other equipments signal lines. The high voltage current should be avoided especially. Insure the connection stable and credible The signal and shield lines should be firm and connected credible which avoid false and joint welding and oxidation.

  • Page 13: Alarm Input And Output Connections

    connect the low impedance earphone and active sound box or other audio output equipments through power amplifier. If the sound box and the tone arm can not be isolated, howling phenomena is often existed. There are some methods to deal with the above phenomena. 1、...
  • Page 14 Bad grounding can lead to the burnout of the chip. 5. Alarm input type unlimited The DVR alarm output port is constant opening type. Eight external alarm interface (1) alarm input 1,2,3,4 (2) ground (3) RS232 (4) RS485 (5) alarm input 5,6,7,8 (6) ground (7) alarm output Sixteen external alarm interface...

  • Page 15: Alarm Input Port Specification

    RS232 port 485communciate interface which is connected with the recording control equipments such as the decoder 2.6.1 Alarm input port specification 8 channels alarm input. Alarm input type unlimited. The grounding and the com port of the alarm sensor are parallel (The alarm sensor is external power supply) .

  • Page 16: Speed Dome Connections

    longevity mechanical 50×106 MIN（3Hz) electric 200×103 MIN (0.5Hz) Environment -40~+70 temperature 2.7 Speed dome connections 1. Connect the 485 lines of the speed dome with the DVR 485 interface. the 485 interface of eight external alarm the 485 interface of sixteen external alarm 2.

  • Page 17: Turn Off

    indicates turning on the video recorder. After the startup you will hear a beep. The default setting of video output is multiple-window output mode. If the startup time is within the video setting time, the timing video recording function will start up automatically. Then the video indicator light of corresponding channel is shining and the DVR is working normally.

  • Page 18: Preview

    can’t be revised; user default is the default login user whose permission can be revised but not its password. Picture 3.1 System Login Password protection: If the password is continuous wrong three times, the alarm will start. If the password is continuous wrong five times, the account will be locked. (Through reboot or after half an hour, the account will be unlocked automatically).

  • Page 19: Main Menu

    Shortcut menu in full analog (DVR)/Hybrid (HVR) mode *compare to analog/hybrid mode's shortcut menu,the full digital mode do not have color setting function. 3.5.1 Main menu When you login, the system main menu is shown as below. Picture3.3 Main Menu...

  • Page 20: Playback

    3.5.2 Playback There are two methods for you to play the video files in the hard disk. 1、 In the desktop shortcut menu. 2、 Main menu>Record->Playback Note: The hard disk that saves the video files must be set as read-write or read-only state.(4.5.1). Picture 3.4 video playback 1.

  • Page 21: Record Control

    Previous frame Next frame Previous file Next file Round play Full screen Stop Picture 3.5 Playback control key Note: play under frame by frame, the playback status should be paused firstly. 【Operation tips】show function of the key that cursor placed. Special functions：...

  • Page 22: Alarm Output

    【Schedule】Record according to the configuration. 【Manual】Click the all button and the according channel is recording no matter the channel in any state. 【Stop】Click the stop button and the according channel stops recording no matter the channel in any state. 3.5.4 Alarm output Please check current channel status: “○”...

  • Page 23: Special Functions

    and with protocol correctly set also. Analog channel – Only when the device is connect with PTZ and configure protocol correctly is Operation interface is as followed. The functions include: PTZ direction control, step, zoom, focus, iris, setup operation, patrol between spots, trail patrol, boundary scan, assistant switch, light switch, level rotation and so on.
  • Page 24 1、 Preset Set a location for the preset, calls the preset points, PTZ automatically turns to the setting position 1）Preset option Set a location for the preset, procedure is as follows: Step1: in Picture 3.10, click the Direction button will turn into preset position , click the Settings button to enter Picture 3.11.
  • Page 25 Value input blank Picture 3.12 PTZ Control 2、 Cruise between Points Multiple preset points connected cruise lines, call cruise between points, the PTZ run around on the line 1）Cruise Between Points Settings Cruise lines is connected by multiple preset points, setting procedure is as follows: Step1: In Picture 3.10, the Direction key will turn PTZ to designated location , click Settings button to enter Picture 3.13, Step 2: click Cruise buttons, the write proper value into the Cruise Line and Preset Points...
  • Page 26 Preset Points Blank Cruise Button Time interval Cruise Line Blank Picture 3.13 Cruise Between Points Settings 2）The Calls of Cruise between Points In Picture 3.10, click Page Shift button, enter PTZ control menu as shown in Picture 3.12. Please input the number of cruise in the value blank, then click Cruise between Points button, PTZ begins to work on the cruise line.
  • Page 27 Scan value blank Scan Button Picture 3.14 Scan Setup 2）Scan Calls In Picture 3.10, click Page Shift button, then enter PTZ control menu as shown in Picture 3.12. Please input the number of scan in the value blank , then click Scan button，PTZ begins to work on the scan line .
  • Page 28 Left/Right scan setting button Line scan button border Picture 3.15 Boundary Scan Setup 2）Boundary Scan Calls In Picture 3.10, click Page Shift button, then enter PTZ control menu as shown in Picture 3.12. Please input the number of scan in the value blank , then click Scan button，PTZ begins to work on the scan line .

  • Page 29: Color Setting

    Picture 3.16 Auxiliary Function Control 【Intuitive Auxiliary Operation】 choose auxiliary equipment, select Open or Close button, switch control； 【 Auxiliary Number 】 The operation of corresponding auxiliary switch according to PTZ agreement； 【Page Shift】 In Picture 3.16， click Page Shift button enter the Picture 3.17 PTZ Main Menu , the menu itself can be control by the menu control buttons 3.5.6 Color setting *color setting only apply for Hybrid(HVR)/full analog(DVR) mode,and only analog channel can...

  • Page 30: Output Adjust

    Picture 3.18 Color Setting 3.5.7 Output Adjust *Hybrid mode is with black margin vertical & horizontal, while full digital mode without. Adjust TV output area parameters. You can use the desktop shortcut menu or enter [main menu]> [management tools]> [Output adjust]. Hybrid(HVR) Mode Picture 3.19 Output Adjust Note: The black margin vertical &...

  • Page 31: Logout

    3.5.8 Logout Logout, shut down the system or reboot up. You can use the desktop shortcut menu or enter [main menu]. Picture 3.20 Logout/Shutdown/Reboot the system 【logout】Quit the menu. Offer password next entrance. 【shut down】Quit the system. Turn off the power supply. When press the shut down button, there is schedule hint.

  • Page 32: Main Menu

    4 Main menu 4.1 Main menu navigation Main menu Sub menu Function Config Set the recording configuration, recording type, recording time section playback Set recording search, recording play, video file storage Record Set screen capture period, type ,etc. Storage Note： T series and 6000 series have no this function backup Detect backup device, format device, back the selective files Set motion detect alarm channel, sensitivity, area, linkage parameters:...
  • Page 33 Set algorithm rule: trajectory display、sensitivity、minimum pixel、alert Intelligent mode， and setting linkage parameters:period、 alarm output、 the screen analysis prompt、record、PTZ、tour、buzzer、EMAIL、FTP upload. Note: 6000 series support this function System General Set system time, data format, language, hard disk full time operation, configuration configuration machine number, video format, output mode, summertime, stay time Set main (extra) coding parameter: code mode, resolving ability, frame rate, code stream control, image quality type, code stream value, frame...
  • Page 34 Set channel mode, check channel status and configure the digital channel, etc. Digital Note： only HVR and 6000 series support Hard disk Set appointed hard disk as read-write disc, read-only disc or redundant management disc, clear data, resume date and so on User Modify user, team or password.

  • Page 35: Record

    Logout, shut down or reboot Note： T series have no shut down Shut down function 4.2 Record Operations related to record, including: Record, Playback, Backup, Screen shot(only Hybrid mode and full analog have) 4.2.1 Record Configuration Set the recording parameters in the surveillance channel. The system is set 24 hours consecutive recording in the first startup.

  • Page 36: Playback

    【Record mode】Set video state: schedule, manual or stop. Schedule:Record according to the set video type (common, detection and alarm)and time section. Manual:Click the button and the according channel is recording no matter the channel in any state. Stop:Click the stop button and the according channel stops recording no matter the channel in any state.

  • Page 37: Snapshot

    Picture 4.2 Backup 【Detect】Detect the storage connected with the DVR such as hard disk or universal disk. 【Backup】Click backup button and the dialog box is popped up. You can choose the backup file according to the type, channel and time. Remove：...
  • Page 38 continuously,please go to Main Menu--Record--Snapshot Storage for appropriate setting. Note:If normal snapshot storage,please setup snap at Main Mend--advanced--snapshot(please refer to chapter 4.5.1 HDD Manager) Picture 4.3 snapshot storage 【Channel】Select the related channel to set,click"all"to set all channels. 【Presnap】Setup presnap picture quantity before recording,default is 5 pieces 【Record】Set record status."Schedule","Manual"and"Stop".

  • Page 39: Motion Detect

    Alarm：snapshot at set period when alarm in which is preset for snapshot enable. Note:for related alarm function,please refer to chapter 4.3. 4.3 Alarm Function Alarm functions include: motion detect,video blind, video loss, alarm input and alarm output, abnormality、 intelligent analysis. 4.3.1 Motion Detect When system detects the motion signal that reaches the set sensitivity, the motion detect alarm is on and the linkage function is turned on.
  • Page 40 【Enable】■ means that the motion detect function is on. 【Sensitivity】Choose in the six options according to the sensitivity. Note: Only the motion detect under hybrid mode/ full analog mode have this function of setting sensitivity, and also only the analog channel can set region. 【Region】Click [set] to enter the set area.
  • Page 41 【Interval】Only one alarm signal is turned on even there are several motion detect signals in the set interval. 【Alarm output】 Start the external equipment of corresponding linkage alarm when the motion detect alarm is turned on. 【Delay】Delay a few moments and stop when the alarm state is turned off. The range is 10~300 seconds.

  • Page 42: Video Blind

    Note:Set in the [NetService] and send email. 【FTP upload】to tick it, the video & picture of related record channel & snapshot channel will be uploaded to assigned position. Note：FTP upload need be set at [Netservice] 【Buzz】When alarm happens, device will come out with buzz. 4.3.2 Video Blind When the video image is influenced by the environment such as bad brightness or reaching the set sensitivity parameter, the camera mask function is turned on and the linkage function is turned on.

  • Page 43: Video Loss

    4.3.3 Video Loss When the equipment can not obtain the channel video signal, the video loss alarm is turned on and the linkage function is turned on. *Same as motion detect function, video loss is different between Hybrid mode & Full digital mode: Digital channel: not only to enable video loss function at local side, but also to enable the remote device that was connected.

  • Page 44: Alarm Output

    Note: "Advanced" button is the same as right click. Alarm input in Hybrid(HVR) mode Pic 4.10 Alarm input Set method: refer to chapter 4.3.1. Motion detect 4.3.5 Alarm output Refer to chapter 3.5.4. 4.3.6 Abnormal Analysing and inspecting current software and hardware of the device: When some abnormal events happen,the device will make a relative answer such as show message and buzzer.

  • Page 45: Intelligent Analysis

    Picture 4.11 Abnormal 【Event Type】 selecting abnormity you want to inspect Select it to make sure abnormal function workable 【Enable】 【Show message】 Automatically alarm cue dialog box come out of the main screen Device will have one long nosie “di” while alarm is happening 【Buzzer】...
  • Page 46 Pic 4.12 Intelligent analysis setting page 【Channel No.】only shows by “1”，at present, only the 1 channel with maximum resolution of 1080P in the full analog(DVR) mode and hybrid(HVR) mode 【Enable】tick it to enable the video analysis function, then can go for further setting, 【Algorithm rule】at drop-down box to choose the algorithm rule of detection, 【Rule】choose different algorithm rules, the related setting page is different.
  • Page 47 bidirectional prohibited, from top to bottom (from left to right), from bottom to top (from right to left), when the setting cordon is too slope, show with from left to right / from right to left, otherwise will be from top to bottom / from bottom to top, when the moving object meet preset cordon rules, the alarm will be triggered;...
  • Page 48 within warning area, and the size of object meet the rules of minimum image distance, alarm will be triggered. Items stolen:object disappears within warning area, and the size of object meet the rules of minimum image distance, alarm will be triggered；Illegal parking:this way is similar with Items stranded.
  • Page 49 Pic 4.15 rule setting page of video diagnosis The setting way of set / withdraw garrison time period and linkage parameter, please refer to chapter“4.3.1 motion detection” For example：enable video analysis function, algorithm rules is PEA, the alert way in the rule is Cordon, prohibited direction is bidirectional, when a moving object across this warning line, alarm is triggered, see below pic4.16 Pic 4.16 the alarm image regarding one of the video analysis...
  • Page 50 Net service、 GUI display、 PTZ configure/RS485 device、 RS232、 Tour setup、 Spot and digital。 4.4.1 General Picture 4.17 General setup 【System time】Set the system data and time. 【Date format】Choose the data format: YMD, MDY, DMY. 【Date Separator】Choose list separator of the data format. 【Time Format】Choose time format: 24-hour or 12-hour.

  • Page 51: Encode

    【Auto Logout】Set the latency time in 0-60. 0 means no latency time. 【Machine Name】Can setting the device's name. 【DST】Choose the summer time option and pop the dialog box as followed. Picture 4.18 DST (week) Picture 4.19 DST (date) 4.4.2 Encode setup *only 6000 series and HVR (other products only have analog channel) under Hybrid mode/full analog mode ,it has encode setup function,encode settings is for analog channel only.
  • Page 52 Picture 4.20 Encode setup Independent channel code setting 【Channel】Choose the channel number. 【Compression】Standard H.264 main profile. 【Resolution】Resolution type:1080P/720P/960H/D1/ HD1/CIF / QCIF. 【Frame Rate】P:1 frame/s~25 frame/s; N: 1 frame/s~30 frame/s 【Bit Rate Type】You can choose limited code stream or variable code stream. When you choose the variable code stream there are six image quality options.under the limited code stream，you can choose the code stream manually；...

  • Page 53: Network

    【Channel title】select channel title and then to choose whether need enable video & audio. The resolution, frame rate, bit rate type settings is the same as main stream. 4.4.3 Network setup Picture4.21 Network 【Net Card】You can choose cable network card or wireless network card. 【DHCP Enable】Obtain IP address automatically(not suggested) Note：...

  • Page 54: Netsevice

    the image quality precedence and fluency precedence. Fluency precedence and self-adaption are valid only when the assistant code stream is turned on. Otherwise image quality precedence is valid. 4.4.4 NetService Choose the network service option and click the set button to configure the advanced network functions or double click the service button to configure the parameters.
  • Page 55 Input the user name and password that ISP（Internet service provider）provides. After saving it reboot up your system. Then the DVR will build a network connection based on PPPoE. The IP address will change into dynamic IP address after above operation is well done. Operation：After PPPoE dialing successfully look up the IP address in the [IP address] and obtain the current IP address.
  • Page 56 Picture 4.25 EMAIL SMTP server:Email server address. It could be an IP address or domain name. Domain name can be translated only it is the correct DNS configuration. Port:Email server port number. SSL:Decide whether using Secure Socket Layer protocol to login. User Name:Apply the email server user name.
  • Page 57 is higher. Picture 4.26 IP FILTER 【DDNS】 Picture 4.27 DDNS setup It is the abbreviation of dynamic domain name server. Local domain name：Provide the domain name registered by DDNS. User name： Provide the account registered by DDNS. Password： Provide the password registered by DDNS.
  • Page 58 When the DDNS is successfully configured and start, you can connect the domain name in the IE address column to visit. Note： The DNS setup must be configured correctly in the network setup. 【FTP setup】 FTP is available only when alarm happens,or alarm activates record and snapshot,it will upload related record and snapshot pictures to FTP server.
  • Page 59 Picture 4.29 ARSP [Type] choose "DNS" [Enable]: ■ means it is chosen [Sever IP]: IP address of DDNS server [Port]: Port No. of device, related DDNS server listen port [User name] the user name that device can log in DDNS server [Password] the password related to the user name.
  • Page 60 Picture 4.31 Wireless Config 【Enable】Choose Enable to make all settings available 【Type】Dial type,default AUTO 【Wireless AP】3G access point 【Dial Number】3G Dial Number 【User Name】User name of 3G 【Password】Password of dial user 【IP Address】IP address,got from dial Note： parts of A series and T series don't support this function. 【Mobile Monitor Setup】...
  • Page 61 【Enable】 Select it to make sure abnormal function workable 【Port】 It’s a port of mobile monitoring which you need to make a router mapping of if want to visit it by mobile 【UPNP】 UPNP protocol is to realize auto port forwarding on router, precondition of using this function is to make sure the UPNP function of router is enabled.

  • Page 62: Gui Display

    Pic 4.34 WIFI configure 【Search】 ：click【search】to search all the available wireless device in current range. 【enable】 ：tick it to enable firstly, then go for further setting. 【auto obtain IP address】 ：tick it to enable, device will auto obtain a WIFI IP. 【SSID】...
  • Page 63 Front output：In the local preview mode include: channel title, time display, channel display, record status, alarm status, transparency and region cover. Encode output：In the network surveillance and video file mode include: channel title, time display, channel display, record status, alarm status, transparency and region cover. *Remark:Only 6000 series product support preview resolution - 1920*1280(1080P) The GUI display page under hybrid(HVR) mode and all analog(DVR) mode Pic 4.36 output mode...
  • Page 64 【Resolution】set display resolution. 【Channel】Choose the set code output channel number. 【Region Cover】 means the selective state. Click the cover area button and enter the corresponding channel window. You can cover the arbitrary using mouse. (Black region is for output) 【Time display】and 【Channel display】 set the display position of channel title and time title. *the channel no., region cover, time title and channel title setting function exist at output mode only when the device is under hybrid(HVR) mode or full analog(DVR) mode.

  • Page 65: Rs232

    【Stop bits】Include 2 options. Default: 1. 【Parity】Include odd check, even check, sign check, blank check. Default: void. *When under full digital mode, it will show RS485 device. 【Protocol】choose related protocol of brand model( for example: DaHua)； 【Address】set with corresponding address, default is 1； 【Baud rate】choose bard rate that related device use, default is 115200；...
  • Page 66 Pic 4.40 tour configure 【interval】Set the patrol switch interval. The set range is 5-120 seconds. 【alarm tour】set the interval to shift alarm tour, range is 5-120 seconds, choose return when alarm ends, when alarm link to tour, system will auto shift to six-view after alarm finished. Remark：...

  • Page 67: Digital

    Pic 4.41 Spot configure 【interval】Set the patrol switch interval. The set range is 5-120 seconds. 4.5.0 Channel manage *Remark： only HVR and 6000 series product support this function. Digital manage including digital channel, channel status, and channel mode (Remark: there is only analog mode if device is under full analog mode):...
  • Page 68 Channel manage page under all analog(DVR) mode Pic 4.42 channel manage interface Digital channel: Single link page of digital channel...
  • Page 69 Multi-linkage page of Digital channel Pic 4.43 digital channel interface 【Channel】select channel title 【Enable】Open digital channel, tick enable, then can do related settings 【Time Synchronization】Tick it means the time of this channel and device is the same. 【Connection Mode】can be singe connect or multi-ink, multi-link modes can connect to several devices, device will be tour displayed one by one, tour interval can be set, no less then 10s;...
  • Page 70 Pic 4.44 remote channel configure page 【Configure Name】device is with default configure title, user can revise it if necessary； 【Device Type】3 types: IPC、DVR、HVR，user can choose as what you like, default is IPC； 【Protocol】Default is TCP 【Remote channel】User can input remote channel title from the device that you want to connect remotely 【Stream】Default is main stream, do not support extra-stream at present；...
  • Page 71 Pic 4.45 the device list searched under remote channel setting Channel Status: channel status is to show the status of all the digital channel When there is what existing, status including Max Resolution, This Resolution, Connection Status. For example: The channel status for 4+2 mode is as below:...

  • Page 72: Advanced

    When a channel is added with device but it is not enable, you will see as below: Remark: when the current resolution is over the max resolution that the channel supported, then a red “X” will be shown on the preview image, for example: Under full digital channel mode, Max resolution of channel 3 is D1, if it was connected to a device with resolution over D1 ( such as 960H), you will see below pic: Channel mode:...

  • Page 73: Hdd Manage

    4.5.1 HDD Manage Configure and manage the hard disk. The menu displays current hard disk information: hard disk number, input port, type, status and overall capability. The operation include: setup the write-read disk, read-only disk, redundant disk, hard disk format, resume default. Choose the hard disk and click the right function button to execute.
  • Page 74 can appoint the purview in the group. 3. The user management include: group/ user. The group and user name can not be the same. Each user only belongs to one group. Pic 4.47 account management 【Modify User】Modify the existed user attribute. 【Modify Group】Modify the existed team attribute.
  • Page 75 【Add user】Add a user in the group and set the user purview. Enter the menu interface and input the user name and password. Choose the team and choose whether cover using the user. Cover using means that the account can be used by multiple users at the same time. Once choose the team the user purview is the subclass of the team.

  • Page 76: Online User

    Pic 4.50 add group 【Delete User】Delete the current user. Choose the user and click delete user button. 【Delete Group】Delete the current group. Choose the group and click delete group button. Pic 4.51 Delete Group 4.5.3 Online user To check the information of network user that connected with local device, also can tick the selected user to break up connection,（make √...

  • Page 77: Auto Maintain

    and will not log in until device reboot. Pic 4.52 online user 4.5.4 TV adjust Refer to chapter 3.5.7 . 4.5.5 Auto Maintain The user can set the time to auto reboot and auto delete file. Picture 4.39 Auto maintain...

  • Page 78: Restore

    4.5.6 Restore The system restore to the default . You can choose the items according to the menu. Pic 4.54 restore to default 4.5.7 Upgrade Upgrade Pic 4.55 【Upgrade】 choose USB interface. 【 Upgrade file】 choose the upgrade file. 4.5.8 Device Info...
  • Page 79 Provide device interface info like audio in,alarm in/out to be conveniently used for user. Pic 4.56 device info 4.5.9 Import / Export Users can export the log info and the configure file from device to connected flash stick, and also can import related configure file from flash stick to settings, which greatly bring convenience to the customers.

  • Page 80: Info

    4.6 Info Display the hard disk information, including HDD info, code stream statistic, log info, version info 4.6.1 HDD info Display the hard disk state: hard disk type, overall capability, residual capability, the recording time and so on. Pic 4.58 HDD info Tips：○...

  • Page 81: Log

    Pic 4.59 BPS 4.6.3 LOG To search log information base on the set search mode. Log information include: system operation, configuration operation, data management, alarm affair, recording operation, user management, file management and so on. Set the time section to look up and click the look up button.

  • Page 82: Version

    Pic: 4.60 Log information 4.6.4 Version Display the basic information such as hardware information, software version, issue date, serial number , NAT status and so on.

  • Page 83: Shut Down System

    Pic 4.61 version information 4.7 Shut down system Refer to chapter 3.5.8. Chapter 5: Cloud Technology Basic Operation Cloud technology monitor Cloud technology make the device one step on net, greatly bring convenience for customer to monitor via wide area network, this technology is using the serial no to visit device. *Remark：...
  • Page 84 *Remark: to log in “by user”, the user need to register at the first time.  Log in by user Customer use their registered user name and password to log in, will see below interface Pic 5.3 cloud technology operation interface Device manage Mainly use to add device, click “add”to add the serial number of device to be monitored.
  • Page 85 Pic 5.4 device manage interface Pic 5.5 add interface at device manage *Remark： in pic 5.5, the user name means the user name of monitored device, password means the password of related user. My Device Mainly show all the added device here, click the on-line device name, can access to control this device accordingly.
  • Page 86 Pic 5.6 monitor page - log in by user *Remark： the icon of“ ” means offline, the device do not connect to server successfully.  Log in by device...
  • Page 87 Pic 5.7 interface of log in by device Input the serial number of device and the verify code to monitor and control the device directly. Pic: 5.8 monitor page - log in by device...

  • Page 88: Faq And Maintenance

    6 FAQ and maintenance 6.1 FAQ If the problems are not listed, please contact the local service or call the HQ service. We are willing to offer the service. 1、 The DVR can not boot up normally. Possible reasons are as followed: The power supply is not correct.
  • Page 89 4、 There are no video outputs in single channel, multiple channels and all channels. Possible reasons are as followed: The program is not matched. Please update the program. The image brightness is all 0. Please restore the default setup. There is no video input signal or the signal is too weak. The channel protection or the screen protection is set.
  • Page 90 Possible reasons are as followed: It is not an active tone arm. It is not an active sound box. The audio lines are damaged. The hardware of the DVR is damaged. 9、 There is audio signal in the surveillance window but mo audio signal in the playback state.
  • Page 91 The motion detect area set is not correct. The sensitivity is too low. Limited by some hardware edition. 13、 I can not login via web or CMS. Possible reasons are as followed: The system is windows 98 or win me. We recommend updating to windows 2000sp4 or higher Version or installing the software for low edition.
  • Page 92 The rewritable machine and the hard disk are shared the same data lines. The data is too much. Please stop recording and backup. The data exceeds the backup storage. The backup equipment is not compatible. The backup equipment is damaged. 17、...
  • Page 93 21、 The storage time is not enough. Possible reasons are as followed: Front vidicon quality is bad. The lens is too dirty. The vidicon is in backlighting installation. The hard disk capability is not enough. The hard disk is damaged. 22、...

  • Page 94: Maintenance

    26、 The snapshot at alarm function was enable, why not catch picture Possible reasons are as followed: 1 HDD manage without partition for snapshot. 2 Partition for snapshot is 0 3 The snapshot function is not enable on record-> storage of related channel. 27、...

  • Page 95: Appendix 1.Remote Controller Operation

    Appendix 1.Remote controller operation Serial Name Function number Multi-window Same function as Multi-window button in the front button panel Numeric button Code input/number input/channel switch Same function as【Esc】button in the front panel 【Esc】 Direction button Same function as direction button in the front panel Record control Control the record Record mode...

  • Page 96: Appendix 2.Mouse Operation

    Appendix 2.Mouse operation *Take right hand as an example The mouse in USB connection is supported. Operation Function Double click one item in the file list to playback the video Double click the playback video to zoom in or out the Double left click screen Double click the channel to make it full screen display...
  • Page 97 Appendix 3.Hard disk capability calculation Make sure the hard disk installed to the DVR for the first time. Pay attention to the IDE hard disk lines connection. 1、 Hard disk capability There is no limit for recording machine. We recommend 120G~250G size to keep better stability.

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