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Troubleshooting
Problem
Possible cause
Your heater shuts
There is no power.
off unexpectedly
or fails to operate
The set temperature is lower than
the current room temperature.
Room temperature has reached
the temperature set on the
temperature control dial.
One of the safety protection
devices was activated to prevent
overheating.
The room is not
The room is too large or a window
warm enough
is open.
The temperature is set too low.
The power setting is too low.
Specifications
Model number
Voltage
Frequency
Power
Noise level
Dimensions
Remote control battery
12
Caution
Do not try to repair your heater yourself. Doing so invalidates the
warranty.
Possible solution
Make sure that the heater is plugged in and that the electrical outlet
is working.
Set the desired temperature higher than the current temperature to
restart the heater.
• This is normal. The heater restarts when room temperature is
lower than the set temperature.
• Adjust the temperature control dial setting if it's not set to your
desired temperature.
1. Place the heater in an upright position.
2. Check for any obstructions. If you find an obstruction, turn the
heater off.
3. Unplug the heater and wait at least 10 minutes for it to cool down.
4. Carefully remove the obstruction. Plug the heater in and restart it
as described in "Using your heater" on page 9.
5. If you still notice the same problem, remove the plug from the wall
and have the heater checked by an authorized service person.
• Turn on the main heat source for the room.
• Use more portable heaters.
• Close the window.
• Increase the temperature setting.
• Select a higher power setting.
NS-HTTCBK6
120 VAC
60 Hz
1500 Watts
≤ 50 dB
9.8 x 9.8 x 31.5 in. (250 x 250 x 800 mm)
CR2302 Lithium button
www.insigniaproducts.com
Insignia Ceramic Tower Heater
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