KitchenAid KFGD500ESS User Instructions page 18

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PROBLEM
Oven burner flames are
yellow or noisy
Oven temperature too high
or too low
Convection fan not working The convection cycle is in the first 5 minutes of operation - This is normal. The convection fan will
Display shows messages
Clean cycle did not work on
all spills
Oven cooking results not
what expected
Noises
PROBLEM
Surface burner making
popping noises
Gas range noises during
Bake and Broil operations
The following are some
normal sounds with the
explanations.
Pop
Click
Woosh or poof
Oven burner flames are
yellow or noisy
18
POSSIBLE CAUSES AND/OR SOLUTIONS
Range converted improperly - If propane gas is being used, contact a service technician or see the
"Warranty" section for contact information.
Oven temperature needs adjustment - See "Oven Temperature Control" in the "Electronic Oven
Controls" section.
start running approximately 5 minutes into the cycle.
Oven door is open - If the oven door is opened during convention cooking, the fan will turn off
immediately. It will come back on when the oven door is closed.
Power failure (display shows flashing time) - Clear the display. On some models, reset the clock, if
needed. See the "Clock" keypad feature in the "Feature Guide" section.
Error code (display shows letter followed by number) - Depending on your model, press OFF
UPPER or OFF LOWER to clear the display. See "Control Display" in the "Electronic Oven Controls"
section. If it reappears, call for service. See the "Warranty" section for contact information.
Start needs to be pressed so a cycle can begin (display shows "PUSH" or "PSH") - See the "Start"
keypad feature in the "Feature Guide" section.
Range is in Sabbath Mode (display shows "SAb") - Press OFF UPPER or OFF LOWER to exit
Sabbath Mode.
Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional
Clean cycles. affresh
®
Kitchen and Appliance Cleaner or affresh
stubborn soils. See the "Accessories" and "Self-Cleaning Cycle" sections for more information.
Range is not level - Level the range. See the Installation Instructions.
The temperature set was incorrect - Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment - See "Oven Temperature Control" in the "Electronic Oven
Controls" section.
Oven was not preheated - See the "Baking and Roasting" section.
Racks were positioned improperly - See the "Positioning Racks and Bakeware" section.
Not enough air circulation around bakeware - See the "Positioning Racks and Bakeware" section.
Darker browning of food caused by dull or dark bakeware - Lower the oven temperature 25°F (15°C)
or move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware - Move rack to a lower position
in the oven.
Batter distributed unevenly in pan - Check that batter is level in the pan.
Incorrect length of cooking time was used - Adjust cooking time.
Oven door was not closed - Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking - Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher
position in the oven.
Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
POSSIBLE CAUSES AND/OR SOLUTIONS
Wet burner - Allow it to dry.
These sounds are normal operational noises that can be heard each time the Bake or Broil
burners ignite during the cycle.
Gas valve is opening or cycling on and will make a single pop when it snaps open from the
solenoid. It sounds similar to a suction cup being pulled off of a piece of glass - This is normal.
The igniters will click several times until the flame is detected. These are short clicking sounds
like tapping a nail onto a piece of glass - This is normal.
Convection fan relay is cycling on and off (on some models) - This is normal.
Bake or Broil burner is igniting - This is normal.
Range converted improperly - If propane gas is being used, contact a service technician or see the
"Warranty" section for contact information.
®
Cooktop Cleaner can be used for

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