Reporting Safety Defects - Mini COOPER, COOPER S Owner's Manual

The following only applies to vehicles owned and operated in the US.

REPORTING SAFETY DEFECTS

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying BMW of North America, LLC.,
P.O. Box 1227, Westwood, New Jersey 07675-1227, Telephone (201) 307-4000.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer or BMW of North America, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in Washington, D.C.
area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information
about motor vehicle safety from the Hotline.
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