Troubleshooting - Asko D5436XL Operating Instructions Manual

Troubleshooting

Display
Turn off the machine with the main power switch and then turn it on again to clear the error message from the display.
Problem
The dishes are not clean.
Spots or films on the dishes.
The dishes have a sticky white/blue film.
Spots on stainless steel or silver.
Spots left after washing.
Rattling sound when dishwashing.
14
Type of fault
Overfilling
Water outlet fault
Water inlet fault
Inlet valve leakage
Possible causes
The spray arms do not rotate.
Detergent is too old. Detergent is a perish-
able product.
Incorrect detergent dosage.
Dishwashing program too weak.
Dishes loaded incorrectly.
Glasses and cups have toppled over during
the program.
The filter is not correctly fitted.
Incorrect rinse aid dosage setting.
Too high temperature and/or too much deter-
gent can cause etching on crystal. Unfortu-
nately, this cannot be repaired, only prevent-
ed.
Rinse aid dosage setting too high.
Some types of food, such as mustard, may-
onnaise, lemon, vinegar, salt, and dressings,
can mark stainless steel if left for too long.
All stainless steel can cause spots on silver
if they come into contact during dishwashing.
Aluminum can also cause spots on dishes.
Lipstick and tea can be difficult to wash off.
The dishes are not correctly placed or the
spray arms are not rotating.
Action
Call the Customer Care Center.
See "Water remains in the dishwasher above the filters"
in the table below.
Check that the water supply valve is on.
Turn off the water supply valve and call the Customer
Care Center.
Action
Remove the arms and clean them.
Check that the dishes are not blocking the
spray arms.
Avoid large packages.
Dose according to water hardness. Far too
much or far too little detergent can result in
poor dishwashing results.
Select a higher temperature or a more pow-
erful program.
Do not cover dishes with large bowls or lids.
Avoid placing very tall glasses in the corners
of the baskets.
Load the dishes securely.
Screw the filter firmly into place. See the
section Care and maintenance instructions.
See the sections Before washing for the first
time and Settings.
Wash crystal at a low temperature and with
a conservative amount of detergent. Contact
the detergent manufacturer.
Reduce the amount. See the sections Before
washing for the first time and Settings. If you
have very soft water, you may want to dilute
the rinse aid 50:50 with water.
Rinse off these types of food if not starting
the dishwasher immediately. Or why not run
the Rinse & Hold program?
Silver and stainless steel items should not
come into contact during dishwashing.
Use a detergent with a bleaching agent.
Check that the dishes are placed securely.
Spin the spray arms to make sure they can
rotate.