GMC 2011 Terrain Owner's Manual page 200

7-42 Infotainment System
Sometimes the wireless headphone audio cuts out or
buzzes.
I lost the remote and/or the headphones.
The DVD is playing, but there is no picture or sound.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error: There are disc
load or eject problems.
Tips and Troubleshooting Chart (cont.)
Problem
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
Recommended Action
Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
See your dealer for assistance.
Check that the RSE video screen is sourced to the DVD
player by pressing the AUX button on the remote
control.
No Disc Inserted: No disc is
present when the
MEM/DVD/AUX button is pressed
on the radio.
EJECT or