Troubleshooting Your Interwrite Panel - Interwrite Learning Interwrite Getting Started

Getting Started

Troubleshooting Your Interwrite Panel

Device Manager is a component of the Interwrite Workspace software you
installed. Its function is to manage the Interwrite hardware devices (Inter-
write Boards, Interwrite Pads, and the Interwrite Panel) and their connections
to the computer and to the Interwrite Workspace software. When an
Interwrite hardware device, such as the Interwrite Panel, is properly con-
nected, it will show up in the Devices dialog, selected from the Device
Manager menu. To access the menu, click on the Interwrite Workspace icon
(in the System Tray on the Windows Task Bar, or on the Mac Menubar).
If the Interwrite Panel is not working correctly, check the following:
If the LED is neither orange nor green, the Interwrite Panel is not
powered on. Press the Power button on the Interwrite Panel Control
Panel. If the LED does not light up, check your power connections at the
DC Jack on the back of the Interwrite Panel, the AC Adapter and the wall
plug or power strip.
If there is power, but no picture, check the VGA cable connections (or
DVI connections, if you are not using VGA) at the back of the Interwrite
Panel (VGA IN) and on the computer.
If the Interwrite Panel does not show up in Device Manager's Devices list,
verify that the USB cable is properly connected to the USB port on the
back of the Interwrite Panel and to a USB port, or USB hub, on your
computer. Unplug the USB cable from the USB port, wait five seconds,
and plug it back in. If you have more than one USB port on your
computer, try plugging the USB cable into a different port.
Interwrite Panel
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