Advertisement
ADDING A CONTACT
My contacts is your personal directory.
You may add new contacts any time.
Entries in other folders, such as the
corporate directory must be made by
your system administrator.
Adding a contact manually:
1. Navigate to the Directory tab.
2. Navigate to Add new contact and
press the
button.
3. This will produce the following menu:
4. Enter the name and the number or URI
of the new contact. If you want the
entry to also appear on the Favorites
short list, make sure Favorite is set to
Yes.
5. Navigate down to Save and press
save the the new contact, or navigate
to Cancel and press
to leave the
menu without saving the new contact.
Save will appear ghosted until there is
something to save.
REMOVING A CONTACT
You may remove entries from the My
contacts list. These will then be removed
permanently.
1. Use the
buttons to navigate to the
Directory tab and then down to My
contacts. Press .
2. Locate the entry to be permanently
deleted and press the C button. The
following dialog will appear:
3. Select OK and press
to exit the
menu putting changes into effect
or Cancel to exit menu undoing any
changes.
www.cisco.com
Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved
ABOUT FAVORITES
It may happen that the list of My contacts
grows large on your system.
You may therefore promote those entries
you call the most to a shortlist.called
Favorites.
The Favorites list should be regarded as
a subset of My contacts—you cannot be
someone's favorite without being a member
of that person's My contacts already.
ADDING A FAVORITE
You may add entries to Favorites from
My contacts, the History, the Corporate
directory or the Home menu.
Entries copied from the corporate
!
directory will not be updated if the
corporate directory itself is updated
after you did your copy. You will then
have to do this update manually.
Do as follows:
1. Locate the entry and press . This will
produce a dialog box:
Hedda Gabler (SIP)
hedda.gabler@company.cu.zk
2. Navigate down to Add to favorites
to add this entry. The entry will
automatically become member of My
contacts, since it now is among the
to
favorites.
3. If you want this entry to be just a
common member of My contacts
and not among the favorites, you may
remove the entry from the Favorite list
(while still retaining it in My contacts)—
see details on this below.
REMOVING A FAVORITE
To remove a member of My contacts from
the list of Favorites, do as follows:
Navigate to Directory and then down to My
contacts. Locate the entry to be removed
from Favorite. Press the
Hedda Gabler (SIP)
hedda.gabler@company.cu.zk
Navigate down to Remove from favorites
and press .
Use
to exit the menu.
More details on the use of E20 can be found in
the Administrator Guide available separately for
download.
VIDEO CONFERENCING
Case 1: Assume that you already are in a
call and that you would like to expand the
call to include someone else.
1. Press Add participant, select whom
to call and press
current call on Hold. When the new
participant replies, select Join Calls.
2. Repeat, if needed, to include more
participants.
3. Press
Case 2: Someone calls you while you are
in a call.
1. A dialog box giving you three options
will be shown. The options are:
• Accept (put current call on hold)
• Accept (disconnect current call)
• Reject
2. Select Accept (put current call on hold).
3. When you are ready to create the con-
ference, select Join Calls.
If you want to accept the incoming call
instead of the current call, select Accept
(disconnect current call).
If you do not want to respond to the
incoming call, select Reject.
The above decribes the use of the optional
MultiWay™ feature, which may, or may
not, be available for your system.
SWITCHING BETWEEN 2 CALLS
1. While in a call, press the softkey Hold.
The softbuttons will now change to
show you two options:
• Resume to go back to the call you
were in.
• New call to let you call someone
else, while at the same time keep-
ing the first party on hold.
2. By using the softbutton that will toggle
between Hold and Resume you may
switch between talking to either party.
TRANSFERRING CALLS
When you are in a call, you may transfer the
other party to someone else, to let them
communicate without your participation.
Blind transfer:
button.
1. In a call, press softbutton Transfer.
2. Key in the number or URI to which the
other party shall be transferred, or use
the Directory or History. Place the
call.
3. The other party will now be connected
to the one you just called and you will be
disconnected.
Consultative transfer:
1. In a call, press the softbutton Hold
followed by New call.
2. Place a new call in the usual way.
3. When you are ready, press Transfer.
This will produce a menu allowing you to
transfer to the one on hold or to some-
one else.
. This will put the
to terminate the call.
D14788.01 (TE 4.0) Feb. 2011
Advertisement
