Panasonic KX-HNH100AZ Operating Instructions Manual
Panasonic KX-HNH100AZ Operating Instructions Manual

Panasonic KX-HNH100AZ Operating Instructions Manual

Home network system

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Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
To use this unit in your country, first change the unit's region setting to match
your country (page 32).

Operating Instructions

Home Network System
Digital Cordless Handset
KX-HNH100AZ
Model No.

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Table of Contents
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Summary of Contents for Panasonic KX-HNH100AZ

  • Page 1: Operating Instructions

    Model No. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match...
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages .......35 Advanced new message alerting Accessory information ........3 features ............36 Expanding the Panasonic Home Network Remote operation ........37 System ............4 Answering system settings ......38 Important Information Home Network System About this system .........6 Integration For your safety ..........6...
  • Page 3: Accessory Information

    Handset cover Charger See page 3 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model no./Specifications Rechargeable Battery type: – Nickel metal hydride (Ni-MH) batteries –...
  • Page 4: Expanding The Panasonic Home Network System

    Introduction Expanding the Panasonic Home Network System The Panasonic Home Network System is a wireless system that lets you create a powerful network of devices, such as cameras, sensors, and smart plugs, and control them all with an easy-to-use app. Compatible devices are explained below. For information about the Home Network app, refer to the User’s Guide (page 44).
  • Page 5 You can look forward to new devices that will make your Home Network System even more useful and convenient. For information about the latest devices and bundles, visit the website below. For Australia: www.panasonic.com/au For New Zealand: www.panasonic.com/nz Mobile devices Your mobile devices: 8 max. You can expand the system by installing the Home Network app on your mobile devices (smartphones, tablets, etc.) and registering your mobile devices to the...
  • Page 6: Important Information

    R This system is an auxiliary system; it is not R Do not connect non-specified devices. designed to provide complete protection from property loss. Panasonic will not be Installation held responsible in the event that property loss occurs while this system is in operation.
  • Page 7: General Notices

    Important Information R Do not use the product in health care R Charge the batteries provided with or facilities if any regulations posted in the identified for use with this product only, in area instruct you not to do so. Hospitals or accordance with the instructions and health care facilities may be using limitations specified in this manual.
  • Page 8: Important Safety Instructions

    Hub location/avoiding noise effective hand-over of a call to another device connected to the same line. The hub and other compatible Panasonic units R The grant of a Telepermit for any item of use radio waves to communicate with each terminal equipment indicates only that other.
  • Page 9: Other Information

    Important Information as hills, tunnels, underground, near metal Note for the battery removal objects such as wire fences, etc. procedure R Operating the product near electrical appliances may cause interference. Move Refer to “Battery installation” on page 10. away from the electrical appliances. R The wireless communication range of each device in the system is approximately 50 m indoors and approximately 300 m outdoors...
  • Page 10: Getting Started

    Getting Started Battery installation Setting up R USE ONLY rechargeable Ni-MH batteries AAA (R03) size ( Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. Connect the AC adaptor to the power R Confirm correct polarities ( outlet. Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit.
  • Page 11: Controls

    Handset Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 7. Note for battery charging R It is normal for the handset to feel warm during charging.
  • Page 12: Display Icons

    Getting Started N (Talk) Item Meaning Dial keypad Speakerphone is on. MZN (Speakerphone) (page 15) Microphone Ringer volume is off. Receiver (page 26) Display MeN (Off/Power) Night mode is on. (page 29) MRN: Recall/Flash N (Arm/Disarm key) New voice mail message Charge contacts received.
  • Page 13: Turning The Power On/Off

    Getting Started Handset soft key icons Turning the power on/off Icon Action Press MeN for about 2 seconds. Returns to the previous screen or outside call. Displays the menu. Registering the handset Accepts the current selection. Makes a call. (page 15) Registering a handset to the hub Temporarily turns off the ringer for incoming calls.
  • Page 14 Getting Started MbN: “Yes” a MOKN Record a greeting message. a MnN a...
  • Page 15: Making/Answering Calls

    Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCN.
  • Page 16: Call Waiting And Caller Id

    Making/Answering Calls 027XXXXXXX. For incoming international – Being replaced on the charger. calls, your display may only show “0000”. – Pressing MeN. For business users on a Centrex line, your display will show Centrex extension Phonebook name display numbers in the shorter extension number When caller information is received and it format used within your company.
  • Page 17: Caller List

    Making/Answering Calls If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear Erasing information from caller list the call waiting tone on the handset. MCN ( ) Press MRN to answer the 2nd call.
  • Page 18: Call Share

    Making/Answering Calls natural-sounding voice that is easier to hear Note: and understand. R To change the recall/flash time, see Press M N while talking. page 27. MbN: “Equalizer” a MOKN Answering a second call (call MbN: Select the desired setting. a MOKN waiting) Note: R Depending on the condition and quality of...
  • Page 19: Handset Locator

    Making/Answering Calls R To put the outside call on hold: M Making an intercom call a MbN: “Hold” a MOKN To resume the conference: M a MOKN MbN: “Conference” a MOKN MbN: Select the desired unit. a MOKN R To cancel the conference: M MbN: “Stop Conference”...
  • Page 20: Phonebook

    Phonebook Storing caller information to the Phonebook phonebook You can add 500 names (16 characters max.) MCN ( ) and phone numbers (24 digits max.) to the MbN: Select the desired entry. a M phonebook, and assign each phonebook entry to the desired category.
  • Page 21: Speed Dial

    Phonebook Press the dial key (0 to 9, or #) MbN: “Yes” a MOKN which contains the character you are searching for (page 45). MbN: Scroll through the phonebook if necessary. Chain dial To search by query You can narrow down the search to enter This feature allows you to dial phone numbers the first characters of a name.
  • Page 22: Editing An Entry

    Phonebook MbN: “Phonebook” a MOKN MbN: Select the desired entry. MOKN a MeN Note: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key. Editing an entry Press and hold the desired speed dial key (1 to 6).
  • Page 23: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MDN, MCN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Disarm PIN – #810 At Home Handset #803 – Alert Volume Off–6 <3> #G803 Off–6 <3> At Home Handset #808 – Entry Alert Volume Off–6 <3> #G808 Off–6 <3> Away Handset #804 –...
  • Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Outgoing Call #338 – On/Off <Off> Alert Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Hub Beep #339 <Off> Settings 2-9 Rings #211 Number of Rings <5 Rings>...
  • Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off–6 <6> #160 – Ringer Volume <Ringtone 1> #161 – Ringtone Night Mode #238 – On/Off <Off> Night Mode <23:00/06:00> #237 – Start/End Night Mode 30 sec. #239 –...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Line Setup *1, *6, *7 900 msec. #121 Recall/Flash 700 msec. 600 msec. 400 msec. 300 msec. 250 msec. 200 msec. 160 msec. 110 msec. <100 msec.> 90 msec. 80 msec. Privacy – #194 *1, *8 <Off>...
  • Page 28: Handset Alarm

    Programming Sub-menu 1 Sub-menu 2 Settings Code *1, *4 – <On> #173 – First Ring If you program these settings using one of the units, you do not need to program the same item using another unit. This menu is not displayed when scrolling through the display menus. It is only available in direct command code.
  • Page 29: Night Mode

    Programming Important: Proceed with the operation according to your selection in step 3. R Make sure the unit’s date and time setting is correct. The time setting of the system is n Once: configured with the date and time of the Enter the desired date and month.
  • Page 30: Nuisance Call Block

    Programming MbN: “Save CID” a MOKN Selecting categories to bypass night mode MbN: “Nuisance Call Block” a MOKN MbN: “Yes” a MOKN a MeN N#241 n By entering phone numbers: Select your desired categories by N#217 pressing 1 to 9. R “...
  • Page 31: Other Programming

    Programming Note: N#255 R When editing, press the desired dial key to Enter an area code (5 digits max.). a add, MCN to erase. MOKN a MeN Note for New Zealand: Erasing all call block numbers R The use of this feature can prevent a National Call from being dialled.
  • Page 32: Wi-Fi ® Settings

    Programming your new PIN. The unit will not reveal the Deregistering a handset PIN to you. If you forget your PIN, contact A handset can cancel its own registration to an authorised service centre. the hub, or other handsets registered to the N#132 same hub.
  • Page 33 Programming MbN and MFEN: Display the desired Wi-Fi network access settings information. a MeN N#523 R The hub searches for available Resetting the hub’s network wireless networks and settings “Searching...” is displayed on the handset. All network-related settings will be reset to the R When searching is complete, a list of default settings.
  • Page 34: Answering System

    Answering System Answering system Activating the answering system The answering system can answer and record calls for you when you are unavailable to You must activate the answering system answer the phone. before you can use it. The answering system You can also set the unit to play a greeting is disabled by default.
  • Page 35: Listening To Messages

    Answering System Press MnN to stop recording. a MeN Operating the answering system a MOKN Using a pre-recorded greeting Operation message MDN or MCN Adjust the receiver/speaker The unit provides 2 pre-recorded greeting volume (during playback) messages: 1 or MFN Repeat message (during –...
  • Page 36: Advanced New Message Alerting Features

    Answering System Fast-forwarding the message New message alert by a call Press and hold MEN until the unit plays the This feature allows you to receive a desired part of the message. notification by phone when new messages are R During fast-forwarding, the handset makes recorded.
  • Page 37: Remote Operation

    Answering System n When the remote access code is set to Editing the set phone number “Inactivate”: Press 4 to play the new message during N#338 the announcement. MbN: “Notification to” a MOKN n When the remote access code is set to N a MbN: “Edit”...
  • Page 38: Answering System Settings

    Answering System Operation Deactivating remote operation Erase currently playing message Press * in step 2 on “Remote access code”, page 37. Erase all messages R The entered remote access code is deleted. Reset to a pre-recorded greeting message (during greeting message playback) Using the answering system remotely...
  • Page 39 Answering System up the call prior to the voice mail provided Number of rings before the unit by your phone service provider. answers a call For Telecom Call Minder or You can change the number of times the TelstraClear Message Mailbox phone rings “Number of Rings”...
  • Page 40 Answering System Select “Greeting Only” in step 2 on “Caller’s recording time”, page 39. Note: R When you select “Greeting Only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.
  • Page 41: Home Network System Integration

    Home Network System Integration Default settings. These settings can be changed when using the Home Network Home Network System app. For more information, refer to the integration User’s Guide (page 44). Important: If you have other devices registered to the hub, such as cameras, sensors, and smart R You will be requested to enter a disarm PIN plugs, you can use the handset as an...
  • Page 42: Alert Volume

    Home Network System Integration disarmed within the entry delay time Stopping the alert (page 41). – “Entry Alert Volume”: The volume of When a sensor is triggered, the hub and the alert that sounds during the entry delay handset sound an alert. Use the following time (page 41).
  • Page 43: Smart Plug Features

    Home Network System Integration Enter the current disarm PIN (4-8 digits). N#802 a MOKN MbN: Select the desired area. a MOKN R Skip this step when setting the disarm MbN: “Smart Plug Status” a MOKN PIN for the first time. MbN: Select the desired smart plug.
  • Page 44: Accessing The User's Guide

    Home Network System Integration www.panasonic.net/pcc/support/tel/ homenetwork/ Accessing the User’s Guide The User’s Guide is a collection of online documentation that helps you get the most out of the Home Network app. iPhone/iPad in the app’s home screen. Android™ devices or press your mobile device’s menu button in the app’s home screen.
  • Page 45: Useful Information

    Useful Information Voice mail service For Australia Voice mail is an automatic answering service offered by your phone service provider. For New Zealand To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your phone service provider.
  • Page 46 Useful Information Alphabet character table (ABC) R The following characters are assigned to the 1 key when entering a Wi-Fi password. Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase:...
  • Page 47: Error Messages

    Useful Information Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Hub no power R The handset has lost communication with the hub. Move closer to the hub and try again. No link.
  • Page 48: Troubleshooting

    Useful Information Display message Cause/solution Failed to connect R You entered the wrong password when configuring the hub to connect to your wireless router. Confirm the password and try again. If your wireless router is configured to use a hexadecimal password, enter the correct password using numbers 0-9 and letters a-f.
  • Page 49: Battery Recharge

    Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The hub’s AC adaptor or telephone line cord is not connected.
  • Page 50 Useful Information Making/answering calls, intercom Problem Cause/solution R The handset is too far from the hub. Move closer. is displayed. R The hub’s AC adaptor is not properly connected. Reconnect AC adaptor to the hub. R The handset is not registered to the hub. Register it (page 27).
  • Page 51 Useful Information Caller ID Problem Cause/solution Caller information is not R You must subscribe to Caller ID service. Contact your displayed. phone service provider for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall socket.
  • Page 52: Liquid Damage

    Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 34). messages. R The message memory is full. Erase unnecessary messages (page 35). R The recording time is set to “Greeting Only”. Change the setting (page 39).
  • Page 53: Network Connection

    Useful Information Network connection Problem Cause/solution I am having trouble R Your wireless router is not turned or is not functioning. Refer to connecting. the operating instructions included with your wireless router. R Your mobile device is not connected to your wireless router. Check your mobile device’s Wi-Fi settings.
  • Page 54: Appendix

    Appendix Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power Approx. 10 mW (average power per channel) R Power source: Handset: AAA (R03) Ni-MH battery (2 ´ 1.2 V, 550 mAh) Charger: 220–240 V AC, 50/60 Hz...
  • Page 55: Warranty (For New Zealand)

    6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE...
  • Page 56: Index

    Index Arm/Disarm: 41 Disarm PIN: 42 Index Home Network app: 43 Smart plug on/off: 43 3-way conference: 18 Status: 42, 43 Answering calls: 15 Talking notification: 42 Answering system Activating the answering system: 34 Resetting: 32 Call screening: 38 Hub PIN: 31 Erasing messages: 35, 38 Intercom: 19 Greeting message: 34...
  • Page 57 Notes...
  • Page 58 Notes...
  • Page 59 Notes...
  • Page 60 Attach your purchase receipt here. For Australia Customer Care Centre Tel. No.: 132600 or website www.panasonic.com/au For New Zealand Customer Care Centre Tel. No.: (09) 272 0178 or website www.panasonic.com/nz Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia Sales Department:...

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