M22 ADMINISTRATOR’S MANUAL Environment The phone you have purchased, as well as any used batteries must not be disposed of with household waste. You should return these to your distributor if they are to replaced or dispose of them in an approved recycling center.
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Electrical Powering: The M22 can be powered with PoE Switch or power adaptor in the package, the power adaptor must be 5V/2A. Any damage caused to the M22 as a result of using unsupported power adaptors will NOT be covered by the manufacturer’s warranty.
Contents Contents ..........................5 Getting Started ........................8 Overview of the M22 ......................10 The Front-View of the M22 ..................10 The LED Indication ..................... 15 The LCD Indication ..................... 17 The Connectors of the M22 ..................25 General Operations......................27 Introduction .........................
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Ring Volume ......................50 Handset Speaker ....................51 Hands-free Speaker ..................... 51 Headset Speaker ....................52 Information ........................53 View Information about the M22 ................53 Backlight ........................54 Backlight ......................54 Contrast ........................55 Contrast ....................... 55 Phonebook ......................... 56 Add Contacts .......................
M22 using the on-screen menus, buttons and navigation keys. To configure your IP Phone from the menu, you can press Menu soft-key under the LCD screen.
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M22 ADMINISTRATOR’S MANUAL If you press Navigation Up and Down, phone will change the screen to the following screen: If choose No, phone will not save the settings. You will exit the screen and could continue to configure your phone.
In addition, the M22 has a large LCD display to show all calls in progress at once and supports HD audio through the use of the G.722 wideband codec, has a dedicated external headset port, and an Extended Dial Module port.
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The wall mount accessory is available separately. The figure below illustrates the front view of the M22 IP Phone. With the point numbers, you can find its name and a simple description of specified part in the following table.
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The headset icon will show to indicate active status. Headset key The MUTE key is used to activate or deactivate the microphones on the M22. The mute icon will show or not to indicate whether the phone is muted or not. MUTE key...
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M22 ADMINISTRATOR’S MANUAL The SPKR key is used to activate or deactivate the Hands-free feature. A blue LED is used to indicate whether the speakerphone is active or not. Speaker Phone key The Redial key dials the last dialed number automatically.
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M22 ADMINISTRATOR’S MANUAL Note: Custom templates and programming software phones available from DESI (see, http://labels.desi.com)
M22 ADMINISTRATOR’S MANUAL The LED Indication Color Status Description Idle or no new message. Blinking New voice message(s) indication. Slowly Blue MESSAGE LED Steady Phone is booting or upgrading. Extension: relative phone is idle. Trunk: relative trunk line is idle.
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M22 ADMINISTRATOR’S MANUAL Virtual Mailbox: relative virtual number has new voicemail. Extension: relative phone is busy. Trunk: relative trunk line is busy. Steady Do Not Disturb: feature is active. Live Record: feature is active. Speakerphone is not in use. Speakerphone LED...
Information Reboot Date and Time: If M22 is registered to the IG7600 successfully, the M22 will sync the correct time to server according to user’s time zone setting. If not, it shows the elapsed time since last boot. DND Indication: If DND (Do Not Disturb) function is enabled, the phone will show as below...
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M22 ADMINISTRATOR’S MANUAL EDM Indication: If EDM device is plug in, the phone will show as below on LCD. Night Mode Indication: If service mode on IG server is night mode, the phone will show as below on LCD. Call Forward Indication: If the phone is in always call forward status, the phone will show...
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M22 ADMINISTRATOR’S MANUAL NOTE: Busy/No Answer/DND/Forking call forward will not show the forward icon on LCD. Message Indication: If voice message is notified by IG server the phone will show the number of message for relative line and the MESSAGE LED will blinking slowly.
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M22 ADMINISTRATOR’S MANUAL Missed Call Indication: If you have a missed call, the phone will show pop-up window on LCD. Incoming Call Indication: If the phone ringing, the caller ID of incoming call will show on LCD. NOTE: If phone is setting as operator, there will be no Rejct on LCD.
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M22 ADMINISTRATOR’S MANUAL Conference Indication: If the call is in conference status, the caller ID of other users will show on LCD. Talk Indication: If the phone is in talk status, the caller ID of other users and the talk time will show on LCD.
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M22 ADMINISTRATOR’S MANUAL Off Hook Indication: If the phone is in off hook status, the phone will show as below on LCD. Dial Wrong Number Indication: If the phone dial wrong number, the phone will show as below on LCD.
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M22 ADMINISTRATOR’S MANUAL Mute Indication: If the phone is in mute status, the phone will show as below on LCD. Call Log Indication: If using navigation key and pressing Navigation Up, the Call Log Type will show as below on LCD.
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M22 ADMINISTRATOR’S MANUAL There’s unread voicemail message from server. Voicemail Headset Current call is using headset device. Current call is in mute. Mute Line Status Indication: Line Status Icon Description of function The line is registered to the SIP server or service.
M22 ADMINISTRATOR’S MANUAL The Connectors of the M22 Their locations are shown in the figure below: The back side view and the connectors of the M22 are as follows: Part Name Description of function RJ-9 Jack for connecting handset cord.
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Power Jack M22 power adapter separately from MOCET. SATA interface for attaching the Extended Dial (EDM) accessory. Up to two EDM units can be supported on the M22. EDM Port Please refer to EDM Quick Installation Guide for more information.
Using Multiple Calls Each line of service in the M22 can support up to four calls simultaneously. It allows you to place one caller on hold and talk to the other person in another call on the same line.
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M22 ADMINISTRATOR’S MANUAL For example, the following screen shows you line 220 has one active call with number 240. When you dial the number 240, the number you dial will show on the LCD. When the call party answers the call, the LCD will show as below.
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M22 ADMINISTRATOR’S MANUAL After the called party answers the call, the following screen shows you line has two calls, the call to number 240 is on hold, and the call to number 245 is active. By the steps as above, you can use one line to make 4 calls simultaneously.
M22 ADMINISTRATOR’S MANUAL Basic Call Features Operation Description Pick-up the handset. You will hear dial tone played. Use the keypad to dial the phone number. Press OK key or “Dial” soft-key to dial out immediately, or wait for a while (Dial Timeout setting) for auto-ending the dial.
Pick-up the handset while hearing phone’s ringing. Receiving a Call Start talking to caller party. On-hook handset when your conversation is over. While being engaged in a conversation (handset, headset, or hands-free mode), you could mute the microphone by Mute the pressing the MUTE key.
Number Select the number you want to redial. Press “Dial” soft key on LCD to dial out. Call the first party and Hold the call. Note: The M22 can support a 5-party conference call. Press “NewCl” soft key 3-Way Conference Call Dial the number and call another party.
During an active call, press the Transfer hot key. The active call is placed on hold, and an entry screen is displayed for the number Call Transfer (Blind Transfer) you want to transfer to. Press “Dial” soft-key to complete the transfer.
M22 ADMINISTRATOR’S MANUAL When talk with ODP call, it could not do these actions below: hold, transfer, conference, call forward, and make new call. ODP Call Using the keypad to input password as the format of “##” or “#PASSWORD#”, user can...
M22 ADMINISTRATOR’S MANUAL Call Log Record the dialed calls, the missed calls and the received calls. Operation Description Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Use the navigation key to select the Call Log item and press OK key.
M22 ADMINISTRATOR’S MANUAL Use the navigation key to select the Call Log item and press OK key. Call Log Use the navigation key to select the Missed Calls item and press OK key. Missed Calls Use the navigation key to review the missed calls.
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M22 ADMINISTRATOR’S MANUAL Use the navigation key to review the answered calls. You may choose to redial the number (using the “Dial” soft-key). Press the “Del” soft-key to delete the selected record. Press the “Cancel” soft-key to exit the menu.
M22 ADMINISTRATOR’S MANUAL Call Setting The specific ring type assigned to the M22 when the M22 rings. Operation Description Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Use the navigation key to select the Call Setting item and press OK key.
Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Use the navigation key to select the Call Setting item and press OK key. Call Setting Auto Answer Use the navigation key to select the Auto Setting item and press OK key.
M22 ADMINISTRATOR’S MANUAL Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Use the navigation key to select the Call Setting item and press OK key.
Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Use the navigation key to select the Call Setting item and press OK key. Call Setting Use the navigation key to select the Call Forward item and press the OK key to validate the selection.
M22 ADMINISTRATOR’S MANUAL Note: It is possible to activate different kinds of call forward at the same time. Ex: No Answer forward + Busy Forward, etc. Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key.
M22 ADMINISTRATOR’S MANUAL Select the Voice Setting item and press OK key. Voice Setting Select the SIP Server item and press OK key. SIP Server SIP Proxy, There are SIP Proxy, Outbound Proxy, Outbound Registrar Server, Registrar...
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M22 ADMINISTRATOR’S MANUAL Select the Phone Number item and press OK key. Phone Number Use the keypad to edit Phone Number. Press OK key to validate the input. Note: You could use the “BkSp” soft-key to delete the last character.
Press the Menu key on LCD. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type the administrator’s password to get into Admin menu. Admin Setting Select the Voice Setting item and press OK key.
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M22 ADMINISTRATOR’S MANUAL Select the Voice Setting item and press OK key. Voice Setting Select the Authentication item and press OK key. Authentication There are Authorized ID and Password items for user to configure. Authorized ID, Password...
Press the Menu key on LCD. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type the administrator’s password to get into Admin menu. Admin Setting Select the Voice Setting item and press OK key.
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M22 ADMINISTRATOR’S MANUAL Select the Voice Setting item and press OK key. Voice Setting Select the DTMF item and press OK key. DTMF Select the RFC2833 payload item and press OK key. RFC2833 Payload Use the keypad to set RFC2833 Payload.
M22 ADMINISTRATOR’S MANUAL Volume Setting Select the volume level of ring, handset speaker, hands-free speaker and headset speaker. Operation Description Press the Menu key on LCD. Use the navigation key to select the Phone Setting item. Press OK key to validate the selection.
Press the Menu key on LCD. Use the navigation key to select the Phone Setting item. Press OK key to validate the selection. Phone Setting Use the navigation key to select the Volume Setting item. Press OK key to validate the selection.
M22 ADMINISTRATOR’S MANUAL Select the Hands-free Speaker item and validate with the OK key. Hands-free Speaker Use the navigation key to tune the voice. Press the Navigation Left key to make voice lower. Press the Navigation Right key to make voice louder.
M22 ADMINISTRATOR’S MANUAL Information You may view all related information about the M22 through the LCD menu. This may give you, for example, the current network settings of the M22. Operation Description Press the Menu key on LCD. navigation select...
M22 ADMINISTRATOR’S MANUAL Backlight To configure the brightness of the LCD to a comfortable level. Operation Description Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting...
M22 ADMINISTRATOR’S MANUAL Contrast To configure the contrast of the LCD to a comfortable level. Operation Description Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting...
M22 ADMINISTRATOR’S MANUAL Phonebook The phonebook feature let’s you store a list of phone numbers. (For M22, it could be stored up to 100 entries). Operation Description Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key.
Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Use the navigation key to select the Phonebook item and press OK key. Phonebook Edit Contacts Select the Private item and validate with the OK key.
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M22 ADMINISTRATOR’S MANUAL Select the Private item and validate with the OK key. Private Using navigation key to browse all phonebook data. When browsing certain phonebook entry, press “Del” soft-key to delete it. Press “Back” soft-key to exit the phonebook menu.
M22 ADMINISTRATOR’S MANUAL Press the Menu key on LCD. Use the navigation key to select the Phone Setting item and press OK key. Phone Setting Use the navigation key to select the Call Setting item and press OK key.
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M22 ADMINISTRATOR’S MANUAL Use the navigation key to select the Call Setting item and press OK key. Call Setting Use the navigation key to select the Hotline Setting item and press OK key. Hotline Setting Enter the Hotline Time and input by using the keypad.
M22 ADMINISTRATOR’S MANUAL Speed Dialing The Speed Dialing feature let you store a list of 10 phone numbers that you can access easily using a Speed Dialing number from 0 to 9. Operation Description Press the Menu key on LCD.
LCD will show “Spd” soft-key option. (If dial second digit, “Spd” soft-key will disappeared) Dial a Speed Dialing Number Press “Spd” soft-key, then M22 will dial out the stored number. (If the stored number is empty, then it will show “SPD is Empty!” on LCD) ...
M22 ADMINISTRATOR’S MANUAL Admin Setting You will need to enter administrator’s password to set the administrator’s account, network, QoS, dial timeout, language and reset to default. The default network settings are the following: Default IP address: 192.168.1.10 Default Subnet Mask: 255.255.255.0...
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M22 ADMINISTRATOR’S MANUAL Use the navigation key to choose Name type and press OK key to validate. Name Use the keypad to enter name and press OK key to validate the input. Press the Back to exit the menu. The default Admin/User name is admin/user.
M22 ADMINISTRATOR’S MANUAL Press the Menu key on LCD. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type administrator’s password to get into Admin menu. Admin Setting Use the navigation key to select the Network Setting item.
M22 ADMINISTRATOR’S MANUAL Select the Network Type item and press OK key. Network Type Use the navigation key to choose Static IP type and press OK key to validate. Static IP There are IP Address, Subnet Mask, Default Gateway, and DNS items for user to configure, press OK key to enter particular entry.
M22 ADMINISTRATOR’S MANUAL Use the keypad to enter the Dial Timeout and press OK key to validate the input. The You should enter a number from 0 to 9. Press the Back key to exit the menu. The default dial timeout setting is 6.
M22 ADMINISTRATOR’S MANUAL Press the Menu key on LCD. Use the navigation key to select the Admin Setting item. Press OK key to validate the selection. Type administrator’s password to get into Admin menu. Admin Setting Use the navigation key to select the Reset to Default item.
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M22 ADMINISTRATOR’S MANUAL Use the navigation key to choose “Yes” to reset all or choose “No” to exit the menu, and press OK key to validate.
Reboot Note: the M22 takes about 2 minutes to startup after rebooting; there will be a series of diagnostic lights on the phone during the process. If your phone does not become operational within 2 minutes, contact your administrator or Service Provider support line.
M22 ADMINISTRATOR’S MANUAL Web Configuration Login page The default network settings are the following: Default IP address: 192.168.1.10 Default Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Default DNS: 8.8.8.8 Default Administrator’s Username of Web: admin Default Administrator’s Password of Web: 1234 Default User’s Username of Web:...
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M22 ADMINISTRATOR’S MANUAL Press ENTER key to validate, the above dialog box will pop up and prompt you to provide the username and password in order to prevent unauthorized user accessing the phone. Please input the username and password then press OK button to enter phone’s webpage.
M22 ADMINISTRATOR’S MANUAL Configuration Pages Information Page The following is the default page you will see when you login to the phone’s webpage. In this page, it shows Network/Product information and Phone status. For Phone status: “Registration State” will be marked “Registered” with green text.
Network Page Network: Field Name Function Select the network type. There are two types: DHCP, Static Network Type SNTP (Simple Network Time Protocol) server. Phone will Time Server sync correct time from the server according to phone’s time zone setting (In “System” page). IP Address Set IP address when network type is Static IP.
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M22 ADMINISTRATOR’S MANUAL VLAN Priority Set the VLAN priority. Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page.
M22 ADMINISTRATOR’S MANUAL Phone Page Volume Control: Field Name Function Handset Mic Select the volume level of handset microphone. Handset Speaker Select the volume level of handset speaker. Handsfree Mic Select the volume level of hands-free microphone. Handsfree Speaker Select the volume level of hands-free speaker.
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M22 ADMINISTRATOR’S MANUAL Suppression Enable Echo Canceller Turn on the Echo Cancellation function. Phone Features: Turn on “Do Not Disturb” function. When it is enabled, all Enable DND incoming call will get busy tone when they make call to this phone number.
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M22 ADMINISTRATOR’S MANUAL Call Forwarding Settings: Always Call Forwarding Turn on the always call forwarding function, the right side is selecting forward action range. Always Forward Set where the call will be forwarded to. Destination Busy Call Forwarding Turn on the busy call forwarding function, the right side is selecting forward action range.
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M22 ADMINISTRATOR’S MANUAL Destination Forking Secondary Set where the call will be forwarded to when first destination Forward Destination is busy. Caller Blocking Settings: Enable Block Anonymous Turn on to block the incoming call without Display Name. Call Caller Blocking Entry 0~9 There are 10 blocking entries for user to set. When the caller ID of the incoming call matches a certain blocking entry, the call will be blocked.
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M22 ADMINISTRATOR’S MANUAL Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page.
SW Upgrade Page HTTP Upgrade: Field Name Function Software File Select software firmware and press Update button to upgrade software. Configuration File Select the desired configuration file and press Update button to restore the settings. Press Backup button to save the configuration file on your PC.
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IP2032 ADMINISTRATOR’S MANUAL Server User Name Username of the account on the server. User Password Password of the account on the server. Software File Software file name on the server. Configuration File Configuration file name on the server. Phonebook Updates: The user can add, edit, delete or dial an entry directly ...
IP2032 ADMINISTRATOR’S MANUAL SIP Page SIP Proxy Server: SIP Proxy Server Set SIP proxy server. Outbound Proxy Server Set SIP outbound proxy server. Backup Proxy Server Set SIP backup proxy server. Server Port Set SIP proxy service port. SIP Registrar Server: Registrar Server Set SIP registrar server.
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IP2032 ADMINISTRATOR’S MANUAL Display Name Set SIP registrar display name. Authorized ID Set SIP registrar authorized ID. Authorized Password Set SIP registrar authorized password. Locating SIP Server Enable locating SIP server. Enum Suffix Set Enum Suffix. End Dial on # Enable end dial on #.
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IP2032 ADMINISTRATOR’S MANUAL Enable Statistic Enable statistic RTP server. Statistic Server Set statistic server. Statistic Port Set statistic port. Codec Settings: G.711 u-law Select the codec priority for RTP communications. G.711 a-law G.722 G.723.1 G.726-32 G.729 iLBC None Packet Time Select the relative packet time.
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IP2032 ADMINISTRATOR’S MANUAL Prefix Entry Settings: Prefix Entry Type, If the “Prefix Entry Type” is “Replace” mode, the “Prefix Entry Pattern” will be replaced by the “Prefix Entry Replace”. For Pattern, or Replace example, the “Prefix Entry Pattern” is 220 and the “Prefix Entry Replace”...
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IP2032 ADMINISTRATOR’S MANUAL Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page.
IP2032 ADMINISTRATOR’S MANUAL System Page Admin Settings: Field Name Function Administrator Name The administrator username to login phone’s webpage. Administrator Password The administrator password to login phone’s webpage. User Name The user username to login phone’s webpage. User Password The user password to login phone’s webpage. System Log to Select destination of system log redirect to.
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IP2032 ADMINISTRATOR’S MANUAL Auto DST Turn on the auto DST (Daylight Saving Time) function. Daylight Saving Time Three time shifts could be set, -1, 0, and +1. Starts on Start time for DST. Ends on End time for DST. Time Format USA 24_HOUR, USA 12_HOUR, European 24_HOUR, and European 12_HOUR.
IP2032 ADMINISTRATOR’S MANUAL EDM Key: Field Name Function EDM Key 1~24 There are 9 types could be chosen, None, Extension, Trunk, Call Park, Feature Key, Do Not Disturb, Live Record, Virtual Mailbox and Others. Phone will do the relative function when user pressing related EDM key button.
IP2032 ADMINISTRATOR’S MANUAL Phonebook This page lets you configure phonebook data of your phone. You may: Edit up to 200 entries. Each page will just show 20 entries. Dial a phone number directly from this webpage. Phonebook Entry: Field Name Function Dial...
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IP2032 ADMINISTRATOR’S MANUAL Save Settings Save changes in this page to the phone. Prev Page Go to the previous page. Next Page Go to the next page. To call your contact, simply click on the corresponding number and it will show the following dialog box (for example, if you click entry 001 to call out, the result will be the following): Then press the “Dial”...
IP2032 ADMINISTRATOR’S MANUAL Features & Specifications With highly integrated chip and sophisticated design, this IP2032 offers a variety of features. And it can provide high performance, reliable and quality voice communication for the users. The hardware specifications are list as follows for your reference. Main Unit -Dimension: 180 * 195 * 105 mm.
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IP2032 ADMINISTRATOR’S MANUAL -Local tone support (Dial, Ring, Ring back, Busy and related tones).
IP2032 ADMINISTRATOR’S MANUAL Troubleshooting Symptom Check & Remedy Check if the power adapter is properly connected. Check if the Ethernet cable is properly connected. No operation If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set to the right position. ...
IP2032 ADMINISTRATOR’S MANUAL Glossary Acronyms CODEC Coder and Decoder of Voice Comfort Noise Generation DHCP Dynamic Host Configuration Protocol Domain Name Server DTMF Dual Tone Multiple Frequency HTTP Hypertext Transfer Protocol Internet Protocol Internet Service Provider ITSP IP Telephony Service Provider Local Area Network Message Waiting Indication Power over Ethernet (IEEE802.3af standard)
IP2032 ADMINISTRATOR’S MANUAL Terminology 10/100BASE-T It’s a LAN transmission line specification stipulated by IEEE. Transmission speed is 10 or 100 Mbps and the modulation technique is base-band modulation. The cable uses unshielded twisted pair, similar to a telephone wire. 10BaseT is an IEEE standard (802.3) for operating 10 Mbps Ethernet networks (LANs) with twisted pair cabling and a wiring hub.
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IP2032 ADMINISTRATOR’S MANUAL IP address A 32-bit number that identifies each sender or receiver of information that is sent across the Internet. An IP address has two parts: an identifier of a particular network on the Internet and an identifier of the particular device (which can be a server or a workstation) within that network.
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IP2032 ADMINISTRATOR’S MANUAL All TCP/IP messages contain the address of the destination network as well as the address of the destination station. This enables TCP/IP messages to be transmitted to multiple networks (subnets) within an organization or worldwide. Voice Activity Detection (VAD) helps save bandwidth during calls. Examples: When making a VoIP call and you not speaking and you listening, that silence is still taking up bandwidth during the call.
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