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LIMITED MANUFACTURER'S
WARRANTY
1.
Eclipse by JLab products carry a one year from date of
purchase warranty. This warranty is nontransferable.
2.
JLab Audio warrants to the original registered end-user
purchaser that Eclipse by JLab products will be free from
defects in materials and workmanship for one year from the
date of new purchase. During the warranty period, and upon
proof of purchase the product will be repaired or replaced
(with the same or a similar model, which may be a refurbished
model) at JLab Audio option, without charge for either parts or
labor. This warranty shall not apply if the product is modified,
tampered with, misused, physically damaged, or subjected
to abnormal working conditions (including, but not limited
to, electrical, fire, and water damage). THIS WARRANTY
DOES NOT GUARANTEE YOU UNINTERRUPTED SERVICE.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
PURCHASER.
To obtain service under this warranty, you must contact
our Technical department at 1-866-358-6640 to obtain
an RMA number. JLab Audio will only replace or repair
product that is sent to us with an authorized RMA
number.
21
- Quick Links:
- Features
- Key Function
- Basic Operation
- Connecting to Pc
- Music
- Video
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Do you have a question about the FITCLIP PLUS and is the answer not in the manual?
Questions and answers
Bought it 8 plus yrs ago from Kmart--never worked since day one--able to load but don't play
The Eclipse FITCLIP PLUS may not play music after loading due to several possible reasons: physical damage, low battery, improper disconnection, or firmware issues. If the battery is low, the device may shut down or not respond. Physical damage voids the warranty and may affect functionality. Disconnecting power abruptly during formatting or data transfer can also cause problems.
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@Mr. Anderson
@Mr. Anderson----took me a minute to figure out how to respond---both units were loaded as per specs but did not try them before going to hospital surmising that they would work--WRONG---with the multiple medical procedures I've gone thru these were not to of my mind only--now things has settled down I've trying to rectify the MP# players--BTW I don't know what type of pix to put in so I did this one