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VIPColor VP485 User Manual

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V P 4 8 5
Printer
U s e r
G u i d e

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Summary of Contents for VIPColor VP485

  • Page 1 V P 4 8 5 Printer U s e r G u i d e...
  • Page 2 VIPColor Technologies, Pte Ltd. shall not be liable for errors contained herein or for incidental or consequential damages in connection with furnishing, performance, or use of this material.

  • Page 3: Regulatory Information

    Regulatory information VIPColor Environmental Policy Product VP485 / VP485e is in compliance with the requirements of VIPColor Environmental policy and has been assessed to ensure rate of recovery, re-use and recycling of constituent parts are acceptable. Ink use This product’s fast mode uses less ink, which might extend the life of the cartridges.

  • Page 4: Safety Precautions

    , through controlled treatment of possible hazardous substances that may exist. For more information about where you can drop off your waste equipment for recycling, please refer to VIP Color website at URL: http://www.vipcolor.com/ . Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely.
  • Page 5 Power supply • Never attempt to plug in or unplug the printer from the power supply when your hands are wet. • Always push the plug all the way into the power outlet. • Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord.
  • Page 6 Power supply • Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord when if necessary. • Never remove the plug by pulling on the cord. • Do not use an extension lead/cord. •...

  • Page 7: Choosing A Location For The Printer

    Choosing a location for the printer Follow these guidelines to select a suitable location for the printer: ˙ The area must be well ventilated and free from dust emissions. ˙ Avoid places where the printer will be exposed to direct sunlight, liquids or chemicals. ˙...

  • Page 8: Table Of Contents

    Contents Copyright ....................i Regulatory Information ..............ii Safety Precautions ................iii Choosing a location for the printer ..........vi Unpacking the Printer ...............vi Printer Parts and Their Functions ..........1 Front View ..................1 Control Panel ..................2 Status lights reference..............3 Rear View ..................4 Setting Up the Printer ..............5 Install the ink cartridges ..............5 Install the printheads ..............6 Connect the power cable ..............8...
  • Page 9 Install and Uninstall the Driver Software .........23 To install the software before connecting the printer (recommended) ............23 To connect the printer before installing the software ....24 Uninstall and reinstall the Printer Drivers ........25 Method 1: To uninstall from a Windows computer ....25 Method 2: To uninstall from a Windows computer ....26 Maintainance ................27 Replace the ink cartridges ............27...

  • Page 10: Printer Parts And Their Functions

    C h a p t e r 1 Printer Parts and Their Functions Front View Status lights Control panel Top cover Ink cartridge compartment Manual cutter cover P R I N T I N G PA R T S A N D T H E I R F U N C T I O N S...

  • Page 11: Control Panel

    Control Panel Status lights Power indicator LCD display Menu buttons Power button CAUTION: Do not turn off the printer using the Power switch on the rear of the printer. Always turn it off using the Power button on the control panel, to ensure that the printhead carriage is returned to its proper position at the right side of the printer.

  • Page 12: Status Lights Reference

    Status lights reference The indicator lights indicate status of the printer and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. Interpreting status lights Green ˙ Off No power.

  • Page 13: Rear View

    Rear View Rear module Media feeder Media width guide Power connector Power switch GPIO port Network connector Stock sensor USB connector position adjustment P R I N T E R PA R T S A N D T H E I R F U N C T I O N S...

  • Page 14: Setting Up The Printer

    C h a p t e r 2 Setting Up the Printer To set up the printer, you need to do the following: A Install the ink cartridges B Install the printheads C Connect the power cable D Run the printhead alignment E Unwinder setup F Load Label Media G Install the printer driver...

  • Page 15: Install The Printheads

    3. Push the ink cartridge firmly into the corresponding slot as indicated by the colored labels at ink cartridge compartment. NOTE: The ink cartridge will not sit properly if it is in the wrong slot. 4. Repeat steps 2 and 3 to install the other cartridges.
  • Page 16 The printhead carriage is on the left of the printer. 2. Remove the packing tape from each of the latches on the carriage. 3. Lift up the printhead latch. 4. Shake the printhead 6 times as shown. 5. Remove the printhead from its packaging. 6.

  • Page 17: Connect The Power Cable

    Repeat steps 4 to 8 to install the other printhead. 10. Lower the printhead latch to secure the printheads. 11. Close the top cover. C Connect the power cable NOTE: Make sure the packing material inside the printer has been removed and the printer cover is closed.

  • Page 18: Run The Printhead Alignment

    D Run the printhead alignment Printhead alignment procedure should be performed when new printheads are installed in the printer. This is to ensure all the printheads are lined up properly to provide optimum print quality. NOTE: If the printhead alignment procedure is not carried out, your printouts will have misaligned ruled lines and will look fuzzy or blurred.

  • Page 19: Unwinder Setup

    E Unwinder Setup Left edge S E T T I N G U P T H E P R I N T E R...

  • Page 20: Load Label Media

    F Load Label Media 1. Insert the media print-side up along the left edge of the media feeder. The printer will automatically feed the stock and position it correctly for printing. Left edge 2. Slide and adjust the media width guide to suit the media stock size that you are using.

  • Page 21: Install The Printer Driver

    You may also use other Windows applications to design labels and use other types of image files. NOTE: VIPColor Technologies endeavors to rigorously test the driver with multiple software applications, but does not guarantee that it is error-free, and disclaims any liability resulting from the errors.

  • Page 22: Printer Control Panel

    C h a p t e r 3 Printer Control Panel The printer’s control panel displays information about the status of jobs that are being processed, the operating status of the printer, and the status of ink cartridges and printheads. Some printer functions and settings can be administered from the printer’s control panel.
  • Page 23 Button / Light Description Power button Power on/off. Power light Lights up when the power is turned on. Cancels the current function. When a function can be canceled, ‘Esc’ appears over the button. Feed Feeds a single label. Menu Enters the menu of printer options. Enter Selects an option on the menu or confirms an action.

  • Page 24: Selecting Printer Options

    Down / Feed (button 3) The Down button allows the user to move down through the menu structure. The Feed button allows the user to feed one label. Enter / Clr (button 4) The Enter has three functions: ˙ It allows the customer to select an item in the menu or on the display. ˙ If the customer holds the enter button they change the contrast of the display.

  • Page 25: Main Menu

    Main menu The printer options are organized in a hierarchy of menus. The options on the main menu are as follows: • Printer Setup menu • Test menu • Maintenance menu • Eject Media menu • Advanced menu Submenus and options ˙ Printer Setup menu Option Description...

  • Page 26: Maintenance Menu

    ˙ Maintenance menu Option Description Clean Printheads Runs a cleaning cycle on the printheads. Change Printhead The printheads carriage will move to the left of the printer to allow the changing of the printheads when the printer is still on. Firmware Version List the version of the firmware on the printer.

  • Page 27: Using The Printer

    The printer is designed to work well with most types of labels. It is best to test a variety of print labels before buying large quantities. Please contact your reseller or VIPColor for recommendations. Visit the VIPColor Website (www.vipcolor.com) for more information.

  • Page 28: Load Media

    Load media 1. Insert the media print-side up along the left edge of the media feeder. The printer will automatically feed the stock and position it correctly for printing. Left edge 2. Slide and adjust the media width guide to suit the media stock size that you are using.

  • Page 29: Change Print Settings

    Change print settings You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.

  • Page 30: To Change Default Settings For All Future Jobs

    To change default settings for all future jobs 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or - Alternatively, click Start, select Control Panel, and then double-click Printers. 2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

  • Page 31: Canceling A Print Job

    5. To select the media type: a. Click Stock tab. b. Click the desired media type, and then click OK. 6. Select the Quality: a. Click Options tab. b. Click the desired quality. 7. Change any other settings, and then click OK. 8.

  • Page 32: Install And Uninstall The Driver Software

    “BarTender Label Printing Software, VIPColor Special Edition” CD. 3. On the “BarTender Label Printing Software, VIPColor Special Edition” CD menu, click Install Printer Driverss and follow the onscreen instructions. 4. When prompted, turn on the printer and connect it to the computer using a USB cable.

  • Page 33: To Connect The Printer Before Installing The Software

    CD into the CD drive. If the CD menu appears, close it. 4. Browse to locate the root directory on the “BarTender Label Printing Software, VIPColor Special Edition” CD (for example, D), and then click 5. Click Next and follow the onscreen instructions.

  • Page 34: Uninstall And Reinstall The Printer Drivers

    Uninstall and reinstall the Printer Drivers If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the printer drivers installation screen, you might need to uninstall and then reinstall the printer drivers. Do not simply delete the printer drivers files from your computer.

  • Page 35: Method 2: To Uninstall From A Windows Computer

    5. Insert the printer “BarTender Label Printing Software, VIPColor Special Edition” CD into your computer’s CD-ROM drive and then start the Install printer drivers program. 6. Follow the onscreen instructions and also see To install the software before connecting the printer (recommended) on page 23.

  • Page 36: Maintainance

    C h a p t e r 6 Maintenance Replace the ink cartridges You can check the estimated ink levels on the control panel display. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. After removing a cartridge from its package, install it right away. Do not remove a cartridge from the printer for long periods of time.

  • Page 37: Clean The Printheads

    Clean the printheads If printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might be clogged and you might need to clean the printheads. When the quality of printouts deteriorates, complete the relevant steps based on the following sequence: 1.

  • Page 38: To Clean The Printheads

    1. On the control panel, PRINTER SETUP – Press the Menu button to enter the main TEST menu. MAINTENANCE – Select PRINTER SETUP. Eject Media – Select Align Printheads. 2. You will prompted with “Remove all stock, Align Printheads Insert Letter/A4 paper into rear of printer, TOF Alignment Press enter to start”...

  • Page 39: To Replace The Printheads

    1. On the control panel, Clean Printheads – Press the Menu button to enter the main Change Printhead menu. Firmware Version – Select MAINTENANCE. Set label threshold – Select Clean Printheads. – Press to start cleaning. A message “Cleaning completed” appears on the control panel when it is completed.
  • Page 40 5. Lift the printhead out of the carriage by pulling the handle on its top. 6. Replace the protective caps on the printhead and then discard it. 7. Shake the printhead 6 times as shown. 8. Remove the new printhead from its packaging. 9 .

  • Page 41: Store Printing Supplies

    11. Push the printhead firmly into the carriage. NOTE: The printhead will not sit properly if it is in the wrong slot. 12. Lower the printhead latch down to secure the printhead. 13. Close the top cover. The printer will check and initialize the printheads. Store printing supplies This section covers the following topics: •...

  • Page 42: Troubleshooting Resources

    Disconnect all cables (such as power cord, network cable, and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the VIPColor Website (www.vipcolor.com/support) the latest troubleshooting information or product fixes and updates. T R O U B L E S H O O T I N G R E S O U R C E S...

  • Page 43: The Printer Is Not Responding (Nothing Prints)

    The printer is not responding (nothing prints) Did the green light flash? If YES, reset printer. If No, check cables are connected and check spooler for print file. Delete files or reset spooler. Reset printer Try a job that you are worked as it may be a file issue. Try a print job that has worked before because it may be a problem with the file.

  • Page 44: Blank Or Partial Page Printed

    Check the printer software settings Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the printer driver. For more information, see: Change print settings on page 20. Check the print file size Print file size could be large and may take a while to print.

  • Page 45: Printed Image Is Over The Gap

    Check the media size ˙ Content on a page might be cut off if the document size is larger than the media that you are using. ˙ Make sure the media size selected in the printer driver match the size of media loaded in the printer.

  • Page 46: Poor Print Quality And Unexpected Printouts

    Poor print quality and unexpected printouts This section covers the following topics: • Poor quality printouts • Meaningless characters print • Ink is smearing • Output is faded or dull colored • Colors are printing as black and white • Wrong colors are printing •...

  • Page 47: Ink Is Smearing

    Check the document file The document file may be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available. Ink is smearing Check the media type Some types of media do not accept ink well. Check that you have the correct labels for the printer.

  • Page 48: Wrong Colors Are Printing

    Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Check the print file Ensure that the print file is in RGB mode. The printer will either not output any print file in CMYB mode or print colors incorrectly. Also the media setting selected may change colors printed.

  • Page 49: Troubleshoot Installation Issues

    Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about VIPColor support. • Hardware installation suggestions • Software installation suggestions • Clear a jam in the printer Hardware installation suggestions Check the printer ˙...

  • Page 50: Software Installation Suggestions

    ˙ If the computer cannot recognize the “BarTender Label Printing Software, VIPColor Special Edition” CD in the CD-ROM drive, inspect the CD for damage. You can download the printer driver from the VIPColor Website (www.vipcolor.com/support).

  • Page 51: Clear A Jam In The Printer

    Clear a jam in the printer If the carriage is unable to move If the stock is crushed under the carriage and it is unable to move, follow these instructions to clear the jam. 1. Press the Power button on the control panel to turn off the printer. 2.
  • Page 52 If the stock is jammed in the printer 1. Press the Power button on the control panel to turn off the printer. 2. Flip the Power switch at the rear of the printer to the Off position. 3. Remove the rear module. T R O U B L E S H O O T I N G R E S O U R C E S...
  • Page 53 4. Cut off the jammed stock from the roll and try to remove it from inside the printer. 5. Clean any adhesive off with a soft cloth and some isopropyl alcohol. NOTE: Continue with the following steps if you are unable to remove the stock. 6.
  • Page 54 9. Install the manual cutter and the media feeder back to the printer. 10. Cut off any torn or crumpled stock from the stock roll and then reload the stock for printing. T R O U B L E S H O O T I N G R E S O U R C E S...

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