2N Netstar User Manual
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- User manual (60 pages)
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Summary of Contents for 2N Netstar
- Page 2 A Happy Customer Is Our Goal ... Dear customers, let us congratulate you on having purchased a new 2N NETSTAR private branch exchange (PBX) from a Czech manufacturer 2N TELEKOMUNIKACE a.s. Please read this User Manual carefully before using the PBX for the time. If...
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Page 3: Table Of Contents
2N NETSTAR – User Manual CONTENTS About 2N NETSTAR ....................5 GENERAL PBX SERVICES ................8 1.1. Incoming Calls ......................8 1.2. Outgoing Calls ......................8 1.2.1. Call to Internal PBX Subscriber................8 1.2.2. Call to External Subscriber (Public, GSM, IP, or Private Networks) ....8 1.3. - Page 4 6.1. Incoming Calls.......................23 6.1.1. Ringing Off/On ....................23 6.2. Outgoing Calls from Mobility Extension .............24 6.2.1. Outgoing Call to 2N NETSTAR Internal Station ..........24 6.2.2. Outgoing Call to PSTN via 2N NETSTAR ............24 6.3. Call Transfer ......................24 6.4. Other Services .......................26 OTHER SERVICES ..................
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Page 5: About 2N Netstar
2N NETSTAR – User Manual About 2N NETSTAR 2N NETSTAR is a digital private branch exchange (PBX) of a new generation that supports VoIP technologies. It works like a standard digital PBX and a VoIP softswitch and fully integrates services. It supports a number of interfaces, such as analog telephone lines, ISDN BRI, ISDN PRI and VoIP ports. - Page 6 The 2N NETSTAR PBX works with both telephone types, yet with lower comfort in the pulse dialling ones. The control functions may be different for some services and so find what type of telephone you are currently using.
- Page 7 LAN/WAN or the Internet using the Internet Protocol (IP). Implementation of this technology cuts telephone costs. Groups of internal subscribers The 2N NETSTAR PBX allows the user to define X groups of internal subscribers that make the impression of X independent (virtual) PBXs. V 1.1...
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Page 8: General Pbx Services
1.2.1. Call to Internal PBX Subscriber Dial the required internal subscriber number. With 2N StarPoint telephones, you can retrieve the subscriber name from your internal telephone directory. 1.2.2. Call to External Subscriber (Public, GSM, IP, or Private Networks) Dial the required external subscriber number. -
Page 9: Quick Dialling
1.5. REDIAL REDIAL is a function available in most telephones that is controlled by the logic of the respective telephone set. In 2N NETSTAR, this function means dialling of the last-dialled subscriber number from the telephone memory regardless of whether or not the call was answered. - Page 10 2N NETSTAR – User Manual You can use this function, for example, while calling to private networks or crossconnection destinations. The most frequent use, however, is a service access to an interface with the aim to check the telephone line function.
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Page 11: Pbx Connecting Services
2N NETSTAR – User Manual PBX CONNECTING SERVICES 2.1. Call Transfer You are speaking to a subscriber and want to transfer the call to another subscriber. Both incoming and outgoing calls are involved. 2.1.1. Call Transfer with Hang-Up Dial FLASH into the call and then the subscriber number. The calling party gets Music on Hold and is waiting. -
Page 12: Return To Transferred Call
If you do not want to or cannot speak to the calling subscriber, you can forward the call to another subscriber selected by you without answer. The service is only available to users equipped with a 2N StarPoint telephone. 2.5. Call Hold - Temporary Call Suspension To suspend a call for some time (to seek advice or retrieve data, etc.), press FLASH... -
Page 13: Mute
2N NETSTAR – User Manual 2.6. Mute This function is provided by most telephone sets. It switches the microphone off and the calling or called subscribers cannot hear you, but you can hear them. 2.7. Call Parking This function allows you to put off a call. Any user, including you, can unpark the call later. -
Page 14: Ringing Take-Over
2N NETSTAR – User Manual 2.8. Ringing Take-Over This service helps you answer any ringing telephone by answering your own telephone and dialling the service number. 2.8.1. Ringing Take-Over from Own Group You take over ringing in your own group according to the sequence of incoming ringings - you always take over the first ringing in the group. -
Page 15: Call Redirection
2N NETSTAR – User Manual 2.9. Call Redirection Suppose you need to answer all incoming calls or you want a colleague of yours to answer your calls. 2.9.1. Call Redirection - Immediately By activating this service you redirect immediately all calls to a selected destination (station, subscriber, group). -
Page 16: Call Redirection - No Answer
2N NETSTAR – User Manual 2.9.3. Call Redirection - No Answer By activating this service you redirect all calls to a selected destination (station, subscriber, group) whenever your line is not answered within a timeout. Your telephone will ring for the defined period of time, then the call will be redirected and the calling subscriber will hear the ringing tone. -
Page 17: Secured Pbx Services
If locked, the station works normally with all outgoing call restrictions as set by the Administrator. If an incoming call is routed to this station, the telephone does not ring. This parameter is selected in the User profiles using the NETSTAR Assistant. 3.3. Log IN/Log OUT Station Used for user login/logout to a selected interface. -
Page 18: Log Out
2N NETSTAR – User Manual 3.3.2. Log OUT A station gets logged out of the interface to which the telephone used for the service enable is connected. The station may be logged in to any port any time. To log out... -
Page 19: Pin Setting
Used for setting and modifying the user PIN code. The PIN can be set from any user station and is common for all stations assigned to one user. It is required in some 2N NETSTAR services and the user is always invited by the system to enter it. Setting... -
Page 20: Time-Dependent Pbx Services
TIME-DEPENDENT PBX SERVICES 4.1. DATE and TIME Setting To set date and time, use either the 2N NETSTAR administration console or the NETSTAR Assistant. In either case, you have to know the login name and password for a user with administrator rights. -
Page 21: Repeated Alarm - Under Construction
2N NETSTAR allows the user to set an unlimited number of time conditions. Time conditions are defined and assigned by the Administrator. Ask your servicing organisation for service setting. -
Page 22: Secretary Services
Suppose you need to communicate some information to a colleague, secretary or the chief quickly. The Intercom will call them, notifies an incoming call and hooks off the telephone. All you have to do is speak. The service is available with 2N StarPoint telephones only. -
Page 23: Mobility Extension
With the Mobility Extension you can use your mobile phone like a standard telephone connected to the 2N NETSTAR PBX. With the Mobility Extension you will be available at your company telephone number even if you are off your office. Moreover, you can make outgoing calls as if you called from your fixed telephone station connected to the 2N NETSTAR system. -
Page 24: Outgoing Calls From Mobility Extension
FLASH key on fixed telephone stations. Calls can be transferred to telephone numbers within the 2N NETSTAR system and public telephone numbers outside 2N NETSTAR. You can also use the code 7* for call alternation or return to transferred call from your Mobility Extension. - Page 25 Example: Two calls have been established on your Mobility Extension (via the 2N NETSTAR PBX), e.g. using 7*. To terminate the active call and, at the same time, activate the inactive call, dial 9#. Switch to inactive call and active call termination...
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Page 26: Other Services
6.4. Other Services Standard 2N NETSTAR services can be used like outgoing calls, e.g. alarm clock – after logging to the 2N NETSTAR PBX, dial the service code (*51) and follow the instructions replayed to you. The Mobility Extension users can use other standard services, such as call redirection - immediately (*11), on busy (*12), at no answer (*13), etc. -
Page 27: Other Services
2N NETSTAR – User Manual OTHER SERVICES 7.1. Access to Broadcast The service provides interconnection with a broadcast transmitter, which transmits messages from any telephone station. Access to the interface of the AUX (out) type. Dial the service access code, perform a message and hang up. -
Page 28: Close/Open Relay Permanently
2N NETSTAR – User Manual 7.3. Close/Open Relay Permanently The service is responsible for permanent closing or opening of the relay. The initial status is determined by the HW configuration. The relay helps you control various devices connected to your system. -
Page 29: Accounting Data
2N NETSTAR – User Manual ACCOUNTING DATA The 2N NETSTAR PBX records all types of calls unless they are excluded from accounting by software. A call is recorded whenever it is terminated and/or successfully transferred to another extension. The outgoing call duration starts after the last dialled digit and a programmable timeout is subtracted from it. - Page 30 2N NETSTAR – User Manual - represents the accounting record ending date, i.e. the accounting date. yymmdd - represents a call end time; to get the call start time deduct the ringing time hhmmss and call duration items from this time (and date if necessary).
- Page 31 Internet into a US gateway and then through local networks. The data will be obtained by NetStar from the LCR and stored in each route. The values will represent a local call, free call, etc. If the number sent to the port is different from the number actually dialled by the subscriber, the number sent to the port is included behind the colon (including LCR modifications, etc.).
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Page 32: Ip Buffer
8.1.2. IP Buffer An IP Buffer is part of the 2N NETSTAR PBX. It is a TCP/IP server, which sends records itself to a connected client. The IP Buffer checks clients' IP addresses and, if no IP address is included, the connection is rejected. -
Page 33: Service Table
2N NETSTAR – User Manual SERVICE TABLE Service Note Dial Basic Services Call to internal subscriber nnnn (2111) Call to external PSTN or PN subscriber Quick dialling n (8) Hot line REDIAL LOG dialling Direct seizure nn (91) Connecting Services... - Page 34 2N NETSTAR – User Manual Single alarm clock - disable Cancel all alarm settings Secretary Services Intercom Call rejection Mobility Extension Enable ringing to station Disable ringing to station ME transfer FLASH ME hang up Other Services Broadcast Radio Close relay permanently...
- Page 35 Use the product only in accordance with the Instructions for Use and for purposes it has been designed and manufactured for. When the service life of the product or a part thereof expires, dispose of the same in compliance with applicable environmental regulations. ©2006 2N TELEKOMUNIKACE a.s.- Prague, MP 1314 v.1.1 V 1.1...
- Page 36 2N NETSTAR – User Manual...
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