Troubleshooting; Care And Maintenance - OK. OBH36731 User Manual

EN

TROUBLeSHOOTING

problem / error code display
The cooktop cannot be turned on.
The touch controls are unresponsive. The controls are locked.
The touch controls are difficult to
operate.
Some pans make crackling or
clicking noises.
The induction hob makes a low
humming noise when used on a
high heat setting.
Fan noise coming from the
induction hob.
Pan does not heat up and it does not
appear in the display.
Error code .
Error code ,
Error code .
Error code .

CARe AND mAINTeNANCe

Warning!
Always switch off the electricity supply before performing maintenance work. In the event of a fault, contact an official distributor or authorised dealer.
• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
• For domestic use only.
• Never place the induction hob directly into water.
• Never place an empty pan on the hob as this might cause damage to the pan. The over-temperature protection might cause an automatic shutdown
of the appliance.
• When a cooking zone has been on for a long time, the surface remains hot for some time afterwards so do not touch the glass surface.
• Occasionally check that nothing is obstructing the air inlet beneath the induction hob.
• If the surface of the hob is cracked, disconnect from power supply the appliance to avoid any possibility of electric shocks.
• Do not place rough or uneven vessels on the hob, as they could damage the glass surface.
• Avoid banging pots and pans down on the hob.
The glass surface is tough but not unbreakable.
• Do not leave metal objects, such as knives, forks, spoons and lids on the hob as they may get hot.
• Do not store detergents or flammable materials beneath the hob.
• Only clean the hob when it has cooled sufficiently.
• When the power to the cooktop is switched off, there will be no residual heat indication but the cooking zone may still be hot. Take extreme care!
Important:
• Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents may scratch the glass. Always read the label to check if your cleaner or
scourer is suitable.
• Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents may scratch the glass. Always read the label to check if your cleaner or
scourer is suitable.
• Never leave cleaning residue on the cooktop: the glass may become stained.
• Clean the hob after each use. This will prevent spills from burning onto the ceramic.
• Use only cleaning agents which are suitable for glass ceramic. Follow the cleaning instructions on the packaging.
Never use:
• Undiluted washing-up liquid
• Detergent intended for dishwashers
• Scouring agents
• Harsh cleaning agents such as oven spray or stain remover
• Abrasive sponges
• High-pressure cleaners or steam jet cleaners.
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26
possible Cause
No power.
There may be a slight film of water over the controls or
you may be using the tip of your finger when touching
the controls.
This may be caused by the construction of your
cookware (layers of different metals vibrating
differently).
This is caused by the technology of induction cooking.
A cooling fan built into your induction hob has come
on to prevent the electronics from overheating. It may
continue to run even after you've turned the induction
hob off.
The induction hob cannot detect the pan because it is
not suitable for induction cooking.
The induction hob cannot detect the pan because it is
too small for the cooking zone or not properly centred
on it.
Temperature sensor failure or other technical failure.
Abnormal supply voltage
The hotplate has overheated and has switched off in
order to protect the hob.
Solution
Make sure the cooktop is connected to the power
supply and that it is switched on.
Check the household fuse for the appliance. Check
whether there is a power cut by trying other electric
appliances.
Unlock the controls ( Child lock).
Make sure the touch control area is dry. Use the ball of
your finger when touching the controls.
This is normal for cookware and does not indicate a
fault.
This is normal, but the noise should quieten down or
disappear completely when you decrease the heat
setting.
This is normal and needs no action. Do not switch the
power to the induction hob off at the wall while the
fan is running.
Use cookware suitable for induction cooking
( Choosing the right cookware).
Centre the pan and make sure that its base matches
the size of the cooking zone.
Contact your retailer.
Inspect whether power supply is normal.
Power on after the power supply is normal.
Wait until the hob has cooled sufficiently. Then, switch
on again.
10/28/14 2:07 PM