Troubleshooting Chart - RIDGID RSS-1000 Operating Instructions And Parts Manual

Model RSS-1000 – Operating Instructions and Parts Manual
MAINTENANCE INSTRUCTIONS (
2. Back-up Pump: Replace the pump every five years. Use
RIDGID catalog #90152.
3. Back-up Pump: Replace control and charger every five
years. Use RIDGID catalog #90147 for the control and
90142 for the charger.
4. Back-up Pump: Replace the battery every three years.
TROUBLESHOOTING CHART – Primary Pump
For detailed troubleshooting information of the primary pump for this system, please refer to the Installation manual, and
Warranty and Service parts sheet provided.
TROUBLESHOOTING CHART – Back-up Pump
SYMPTOM POSSIBLE CAUSE(S)
Pump will not 1. Connections not secure
run 2. Low or defective battery
3. Float switch obstruction
4. Defective or blown fuse
Motor hums 1. Defective battery
but pump 2. Obstructed impeller
won't run
Pump runs 1. Check valve missing or improperly
but pumps installed
very little or no
water 2. Obstruction in discharge pipe
3. Pump not rotated 30˚
4. Pump air locked
5. Discharge pipe length and / or
height exceeds capacity of pump
6. Low or defective battery
Pump cycles 1. Main check valve located between
too frequently the discharge of the primary pump
and the Back-up Sump Pump
tee fi tting or the Back-up Sump
Pump fl apper valve not installed or
working properly
4
)
SERVICE AND REPAIR
CONTINUED
Pump should be taken to a RIDGID Independent Authorized
Service Center or returned to the factory. All repairs made
by RIDGID service facilities are warranted against defects in
material and workmanship.
Failure to follow these steps may create a risk of flooding,
property damage, fatal electrical shock, or other serious injury.
CORRECTIVE ACTION
1. Check all connections.
2. Check battery and replace if low or defective.
3. Make sure nothing is interfering with the operation of the
switch.
4. Check internal fuse located inside the control box. Pull the
charger from the wall outlet and remove. If the fuse is blown,
replace it with a 15 amp automotive type fuse.
1. Check battery and replace if low or defective.
2. Unplug pump and check to see if impeller is free to turn. If
impeller is locked, remove the 4 screws on the bottom of the
pump to release the housing around the impeller. Remove
the obstruction. Reassemble pump and reconnect.
1. Check to make sure a check valve is installed and
functioning between primary pump discharge and Standby
Sump Pump tee fi tting.
2. Check for obstruction and clear if necessary.
3. Check that pump is rotated 30˚ in tee fi tting.
4. The impeller housing has a small hole on its side. This
hole must be open for the pump to prime. With the pump
unplugged, remove the 4 screws on the bottom of the pump
to release the housing around the impeller. Clean out the
hole and replace cover.
5. If discharge is too high, a separate line may be required with
a lower discharge height.
6. Check battery and replace if low or defective.
1. Install check valve or repair as required.
Ridge Tool Company
Service and repair work on this pump must
be performed by qualified repair personnel.
When servicing this pump, only identical
RIDGID replacement parts should be used.