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ITX 3000/2000 Printer User Manual
)
(UMITX315.PDF
ITX 3000/2000
Printer Series
User's Manual
AUTOMATION INC.
PRACTICAL
Page 1 of 82 Date: 4/27/05

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Summary of Contents for Practical Automation ITX 3000 series

  • Page 1 ITX 3000/2000 Printer User Manual (UMITX315.PDF ITX 3000/2000 Printer Series User’s Manual AUTOMATION INC. PRACTICAL Page 1 of 82 Date: 4/27/05...
  • Page 2: Table Of Contents

    ITX 3000/2000 Printer User Manual (UMITX315.PDF TABLE of CONTENTS HOW TO CONTACT US..............................6 LIMITED PRODUCT WARRANTY ..........................6 1.1.1 Warranty Terms ..............................6 1.1.2 Warranty Procedure..............................6 FCC NOTIFICATION ..............................7 REGULATORY COMPLIANCES ........................... 7 ITX 3000/2000 OVERVIEW ............................... 8 Introduction.
  • Page 3 ITX 3000/2000 Printer User Manual (UMITX315.PDF 5.1.3 EEPROM Parameter Storage Memory ......................... 23 PRINTER STATUS INFORMATION ..........................24 ITX Printer Status Overview............................24 Operator Status................................24 Port Level Interface Status ............................24 Reverse Channel Status - Printer Status Programmer’s Information for Windows ............. 24 DATA INTERFACE AND AUXILIARY I/O ........................
  • Page 4 ITX 3000/2000 Printer User Manual (UMITX315.PDF 10.2.1 EEPROM Change Menu Operation........................41 10.2.2 Active and Inactive Menu Line..........................41 10.3 EEPROM Menu #1 Printout ............................42 10.3.1 EEPROM Menu #1 Parameters Definitions ......................42 10.4 EEPROM Menu #2 Printout ............................44 10.4.1 EEPROM Menu #2 Parameters ..........................
  • Page 5 ITX 3000/2000 Printer User Manual (UMITX315.PDF 18.2 Power Supply:................................62 18.3 Physical Profile: ................................63 18.3.1 Locked Internal Ticket supply: ..........................63 18.3.2 Desktop Printer: ..............................63 18.3.3 Countertop Mountable Printer: ..........................63 18.3.4 Kiosk Mountable Printer:............................63 18.4 Printer Language: ................................ 63 18.5 Printer Driver:................................
  • Page 6: How To Contact Us

    Practical Automation, Inc. shall not be liable to the purchaser or to any other person or firm for any specified or consequential damages of any kind which result from the use or misuse by any person or loss of profits or product resulting from any defect or malfunction or failure of this product.
  • Page 7: Fcc Notification

    ITX 3000/2000 Printer User Manual (UMITX315.PDF FCC NOTIFICATION FOR USERS IN THE UNITED STATES WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
  • Page 8: Itx 3000/2000 Overview

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 2 ITX 3000/2000 OVERVIEW Introduction. This instruction manual provides information for the ITX series printers and associated options. It provides installation, operational, configuration programming, systems applications notes and maintenance information. Product Description. The ITX series printers are high-speed ticket printers designed for use in movie-theater and event ticketing applications. They have many features designed to make ticket printing faster and more reliable.
  • Page 9: Choosing Fgl Emulation Or Raster Graphics Mode

    ITX 3000/2000 Printer User Manual (UMITX315.PDF Choosing FGL Emulation or Raster Graphics Mode Depending on the firmware installed, PA ticket printers can operate one of in two modes: FGL Emulation or Raster Graphic mode. In general, new Windows applications should use the Raster Graphic mode, which relies on the Windows GDI (Graphic Data Interface) process to create the print information.
  • Page 10: Detailed Printer Data

    ITX 3000/2000 Printer User Manual (UMITX315.PDF Detailed Printer Data The following is a brief explanation of the process by which the FGL or “G” printer forms the printed image of a character. In order to print a simple line of text, each the letter’s graphic image (its pixels) need to be converted into printer dots. For FGL printer, which has 13 internal fonts, one of these fonts is selected by a command, followed by the test for the letters to be printed, using that font.
  • Page 11: Model Numbering System

    ITX 3000/2000 Printer User Manual (UMITX315.PDF MODEL NUMBERING SYSTEM 2.4.1 ITX Printer Model Numbers: _ ITX __ __ __ - __ __ - __ e MN DD TW FW TS CN Enclosure: Desktop (19.2.1 and 19.2.2) Countertop mountable (19.2.3, 19.2.4 and 19.2.5) Kiosk mountable (19.2.6, 19.2.8 and 19.2.9) Desktop with locking ticket cabinet (19.2.10) Special Configuration (Custom Ordered)
  • Page 12: Itx Power Supply Model Number

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 2.4.2 ITX Power Supply Model Number PS60 -14 __ Model Number PS60-14 Power Supply Model Number (60W External Desktop Power Supply) (19.2.13) LC = Line Cord: (blank) with US approved line cord no line cord for Export applications 2.4.3 Example of an ITX 2000 and 3000 Printer Model Number pITX 3003-C-Parallel...
  • Page 13: Itx Separate Component Model Numbers

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 2.4.5 ITX Separate Component Model Numbers Model Number: Description POWER SUPPLY PS60-14 Universal input (90-240 VAC, 47-63 Hz) External 24VDC 60W Desktop Power Supply supplied with US 115V line cord (19.2.13). PS60-14E Universal input (90-240 VAC, 47-63 Hz) External 24VDC 60W Desktop Power Supply supplied without a US 115V line cord.
  • Page 14: Preparation For Use

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 3 PREPARATION FOR USE Unpacking and Inspection -a- Inspect the shipping container for any signs of damage. If any damage is noted, contact freight carrier and file a claim with them. -b- Carefully unpack the printer system. -c- Inspect the printer system carefully.
  • Page 15: Adjustable Width Ticket Printers - Models With "A" And "As" Suffixes

    Adjustable Width Ticket Printers – Models with “A” and “AS” Suffixes. The adjustable width ticket printers have a detailed ticket width adjustment guide, posted on the Practical Automation WEB site in the “Down Load Drivers and Files” area, in the ITX 2000/3000 area, under the “Technical Notes” sub-section.
  • Page 16: Print Speed Selection

    Refer to section 2.3 for a summary of the advantages of each configuration. Refer to section 2.4.1 to determine the proper model numbers. Go to the website to obtain the correct driver, if required, as indicated by this table: 16. Practical Automation WEB site: http://www.practicalautomation.com/download.html...
  • Page 17: Operator Controls And Indicators

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 4 OPERATOR CONTROLS and INDICATORS Rear I/O Panel The following items are located on the rear panel: the power switch, power input connector, auxiliary I/O cable connector and the installed data interface connector module (Parallel shown). The power switch in combination with holding one or more of the switch and display panel switches provides entry into special set-up menus or diagnostic programs.
  • Page 18: Switch And Display Panel

    ITX 3000/2000 Printer User Manual (UMITX315.PDF Switch and Display Panel The switch and display panel provides the operator with an interface to the printer. The display LEDs and beeper are used to output relevant printer operational status and warnings. The switches provide a means to control the various printed output menus and test functions.
  • Page 19: Panel Switches

    ITX 3000/2000 Printer User Manual (UMITX315.PDF Panel Switches There are four momentary push button switches on the user panel. These are used for a variety of manual interactions with the printer. Some of these are printing a test ticket, entering data into the printer parameter memory (EEPROM), and selecting miscellaneous diagnostic operations.
  • Page 20 Note: The System status report below is from an FGL firmware printer. The “G” firmware printer provides this same report, however, a few details are different. ****************************************** SYSTEM STATUS REPORT ****************************************** Practical Automation ITX Ticket Printer Model: ITX-2003 Firmware Version: V1.03...
  • Page 21 ITX 3000/2000 Printer User Manual (UMITX315.PDF 4.5.2.4 System Information Help Report The report above has a second part. If the [F0] switch is held after the first part has completed printing, the system information help report will also be printed. This report is a collection of menus (which are printed during the associated operating modes) and general help for other printer information such as error codes, etc.
  • Page 22 ITX 3000/2000 Printer User Manual (UMITX315.PDF 4.5.2.5 System Information Help Report - continued ************************************** ERRORS HELP ************************************** Long flash/beep Short flash/beep = 0 Repeated binary beep/flash sequence (1,2,4,8 etc) Error Codes: 5 Flash/Beeps = MPU/SYS = RAM = EEPROM = FLASH = CHAR GEN = IMAGE RAM = A2D...
  • Page 23: Printer Programmable Configuration Settings

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 5 PRINTER PROGRAMMABLE CONFIGURATION SETTINGS Overview The ITX printer has programmable or configuration features permitting it to be customized to almost any printing task. These have been configured, at the factory, to the most typical settings. Review this section to determine if any selections should be changed to match the specific application.
  • Page 24: Printer Status Information

    This level of programming tools and technical assistance can only be made available to volume OEM customers. To have access to this support contact your sales representative or Practical Automation’s Sales Manager to explain you application and printer purchasing requirements. Other operating systems will work differently. For more information about the status commands and the printer’s available status information refer to the ITX Programmers...
  • Page 25: Data Interface And Auxiliary I/O

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 7 DATA INTERFACE AND AUXILIARY I/O IEEE-1284 Parallel Interface Cable The IEEE-1284 parallel interface is one of the optional interfaces for the ITX printer. Connection of this interface, to a standard PC, is made with a commercially available, “off-the-shelf”, shielded, IEEE-1284 Certified Compliant A-B Printer Cable. The maximum length of this cable is 10 feet (3m).
  • Page 26: Parallel Interface Pin-Out Table

    ITX 3000/2000 Printer User Manual (UMITX315.PDF Parallel Interface Pin-out Table Pin # Signal Name Signal Description Source NStrobe/HostClk Compatibility Mode: Set active low to transfer data into the Host input latch of the peripheral. Data is valid while nStrobe is low. Nibble Mode: Set high during transfers to avoid latching data into the peripheral.
  • Page 27: Rs232 Serial Interface

    ITX 3000/2000 Printer User Manual (UMITX315.PDF RS232 Serial Interface The RS232 Interface is one of the optional Interfaces for the ITX Printer. Connection to this Interface is by a DB9 (M/F), straight through wiring, shielded cable. Note: This serial interface only supported by FGL Firmware printers. 7.2.1 RS-232 Serial Interface Card Assembly Dip Switch...
  • Page 28: Usb Interface

    ITX 3000/2000 Printer User Manual (UMITX315.PDF USB Interface This Full Speed 2.0 USB (Universal Serial Bus) Interface has the ability to transfer data a peak rate of 12Mb/sec. 7.3.1 USB Interface Pin-out Table Pin No. Signal Name Description V Bus USB Supply +5V (interface is printer powered) USB -...
  • Page 29: Ticket Stock Handling Options

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 8 TICKET STOCK HANDLING OPTIONS Ticket Separation/Delivery Options The ITX printers have three standard ticket separation/delivery options: -cutter with ejector, -cutter with stacker/retainer - tearbar. 8.1.1 Cutter/Ejector or Tearbar – uITX Desktop Model A uITX with a cutter has a built in ticket ejector. The ejector expels the ticket immediately after it is cut. This is designed to deliver the ticket to an attached ticket basket.
  • Page 30: Ticket Holder With Low Ticket Detection

    8 to 12 inches long. The procedure to adjust this ticket holders low paper detection point is provided in an application note that in on the Practical Automation WEB site in the “Technical Notes” sub-section of the ITX printer.
  • Page 31: Ticket Stock Information

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 9 TICKET STOCK INFORMATION Ticket Stock Specifications 9.1.1 Form Type The ITX printer is optimized for perforated ticket stock with registration marks. 9.1.2 Ticket Stock - Thermal Paper Types: The list below is a list of thermal paper manufacturers and some of their product offerings. Manufacturer Type Technical Contact...
  • Page 32 ITX 3000/2000 Printer User Manual (UMITX315.PDF Listing of Converters Company Contact CRAIN-DRUMMOND 905-238-8866 x 256 2800 Skymark Ave. Suite 301 416-501-2512 Pager Mississauga, Ontario L4W 5A6 Fax: 905-238-6486 Dave Gilbert Dgilbert@globalcon.com National Ticket Company 800-829-0829 Ticket Avenue 717-648-6803 PO Box 547 Fax: 717-648-9460 Shamokin, PA 17872-0547 tickets@nationalticket.com...
  • Page 33: Ticket Stock Drawing (Itx 2/3002/3Fixed & Itx 2/3004As Adjustable Width " As" Suffix Models)

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 9.1.4 Ticket Stock Drawing (ITX 2/3002/3Fixed & ITX 2/3004AS Adjustable Width “ AS” Suffix Models) 9.1.5 Ticket Stock Drawing (ITX 2/3003A & ITX 2/3004A - Adjustable Width “A” Suffix Models) Page 33 of 82 Date: 4/27/05...
  • Page 34: Ticket Stock Drawing - Common To All Itx Printer Models

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 9.1.6 Ticket Stock Drawing – Common to all ITX Printer Models In applications where Fixed and/or “AS” Adjustable Width Printers are used in conjunction with “A” Adjustable Width Printers, a common ticket stock can be used. The ticket stock can be made with printing the registration marks along both edges of the ticket, as shown below.
  • Page 35: Ticket Length

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 9.1.10.1 Registration Mark Location Formula: = 6.7" – (T x m) where: = distance from cut line to registration mark T = ticket length in inches 6.7” = physical distance from cut line to sensor m = 6.7”/ T (multiple of tickets within 6.7”;...
  • Page 36: Example 2.0" Length Ticket Drawing For Fixed Width And "As" Adjustable Width Printers

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 9.1.13 Example 2.0" Length Ticket Drawing for Fixed Width and “AS” Adjustable Width printers 9.1.14 Example 5.5" Length Ticket Drawing for Fixed Width and “AS” Adjustable Width printers Page 36 of 82 Date: 4/27/05...
  • Page 37: Ticket Stock Thermal Response Characteristics

    ITX 3000/2000 Printer User Manual (UMITX315.PDF Ticket Stock Thermal Response Characteristics 9.2.1 Print Activation Energy Thermal inks have two main properties that affect the energy required to turn completely black. The first is the activation temperature and the second is the activation time. These parameters are somewhat related, as it takes more time for the printhead to get hotter.
  • Page 38: Sensor Location: Itx 2000/3000 - Fixed Width Models

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 9.3.1 Sensor Location: ITX 2000/3000 – Fixed Width Models 9.3.2 Sensor Location: ITX 2003A/2004A/3003A/3004A – Adjustable Width Models 9.3.3 Sensor Location: ITX 2004AS/3004AS – Adjustable Width Models 9.3.4 Sensor Position Adjustments The cut sensor position, and the mechanically arrayed load sensor, can be adjusted from the factory set position of 6.7" (170.2 mm) behind the cut line.
  • Page 39: Cutting Behind The Perforation

    ITX 3000/2000 Printer User Manual (UMITX315.PDF stock with non-standard placement of the registration mark. The range of available adjustment is from 3.8" to 6.8" (96.5 mm to 172.7 mm). 9.3.5 Cutting Behind the Perforation Cutting on the perforation is not recommended. The correct cut position is approximately 1/16” behind the perforation. When this position is correctly set, the ticket emerges with the perforation at the trailing edge and with 1/16”...
  • Page 40: Ticket Form Length Determination

    ITX 3000/2000 Printer User Manual (UMITX315.PDF Ticket Form Length Determination 9.4.1 Printer Ticket Length Determination The printer needs to determine the length of tickets it will be printing on. This ticket length information will be available to the host system as printer status information. The printer also uses it to determine the maximum printable length. The start of print and cut position alignment are, however, always referenced using the ticket’s backside registration marks.
  • Page 41: Eeprom Parameter Storage Memory

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 10 EEPROM PARAMETER STORAGE MEMORY 10.1 EEPROM Parameter Memory Overview The EEPROM parameter memory is used to store a variety of printer configuration parameters. These stored parameters provide the data which customizes the operation of the printer to the particular application. Examples of this are: print intensity parameters are used to set the printer to match the response characteristic of the media being used;...
  • Page 42: Eeprom Menu #1 Printout

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 10.3 EEPROM Menu #1 Printout INTENSITY > INCREMENT DECREMENT ENERGY TABLE NORMAL WARM TIME ADJ NORMAL IPS CLAMP NO LIMIT CUTTER MODE ENABLE LOW PAPER STATUS Only BEEPER 10.3.1 EEPROM Menu #1 Parameters Definitions 10.3.1.1 Print Intensity (Display) The amount of print energy applied to each printed dot is displayed.
  • Page 43 ITX 3000/2000 Printer User Manual (UMITX315.PDF 10.3.1.8 Low Paper Selections for this parameter are: "STATUS Only" or "WARNING ONLY" or "BUSY after document printed" or "DISABLED". Refer to section 8.2 for additional information. 10.3.1.9 Beeper The selections for this parameter are: "ON", "OFF." Used to turn off the beeper for continuously occurring tones associated with printer errors, etc.
  • Page 44: Eeprom Menu #2 Printout

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 10.4 EEPROM Menu #2 Printout STORED FORM SIZE 5.50 *MODE AUTO WITH BU *SIZE 10s *SIZE 1s CHANGE SIZE *SIZE 0.1s *SIZE 0.01s *STATUS POINTER SHORT *INTERFACE MISC NORMAL *PURGE SPOOLER DISABLED *PNP RESPONSE ENABLED *CONFIG OPTION STANDARD...
  • Page 45: Eeprom Menu #3 Parameters

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 10.5 EEPROM Menu #3 Parameters *PARALLEL INTERFACE ECP MODE *LP CABLE DETECT PASSIVE *HALF RESOLUTION DISABLED 10.5.1 Parallel Interface (‘G’ Version Only) The PC’s IEEE1284 Parallel Port has several operating modes. The default is “Compatibility Mode” which emulates the original Centronics Parallel Interface.
  • Page 46: Restoring Factory Default Settings

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 10.5.3 Half-Resolution (FGL Only) It is possible to emulate 100dpi with a 200dpi printer by changing this selection to ENABLED. A 300dpi printer will perform at 150dpi in this situation. Note that this feature is not enabled in the ‘G’ version. 10.6 Restoring Factory Default Settings Press the following key sequence to reset the EEPROM settings to their original factory defaults.
  • Page 47: Error Codes

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 11 ERROR CODES 11.1 Annunciation – Flash/Beep The ITX printer uses the switch and display panel to output operational conditions or errors, to the user, by a series of sequential buzzer tones (beeps), which coincide with the flash of the ATTN/ERR LED. The flash/beep error signal is of a long (1) or short (0) duration.
  • Page 48: Error Code Table - Flash/Beep

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 11.2 Error Code Table – Flash/Beep [#] Number of Flash/Beep signals in a repeated Flash/Beep Flash/Beep sequence Error Code Error Code Description Notes Diagnostic Errors MPU/System Error RAM Fault Error EEPROM Checksum Error FLASH Memory Error Character Generator Memory Error IMAGE Memory Error Analog to Digital Converter Error...
  • Page 49: Error Code Computation

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 11.2.3 Error Code Computation Where: flash/beep signal duration long duration flash/beep signal short duration flash/beep signal Error Code flash/beep signal: Error Code (summation): (n*1) + (n*2) + (n*4) + (n*8) + (n*16) Page 49 of 82 Date: 4/27/05...
  • Page 50: Diagnostics And Maintenance

    ITX 3000/2000 Printer User Manual (UMITX315.PDF DIAGNOSTICS and MAINTENANCE A wide range of diagnostic functions have been built into the printer. These assist the factory production, field installation and customer service. 12.1 Diagnostic Entry Entry into the diagnostic sub menu and other diagnostic support functions are Power On Switch Panel Operations, refer to section 4.5.2.
  • Page 51: Burn-In And Cut Tests

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 12.2.1.3 [F2] – Printhead Adjustment This is a quick way to adjust the print energy to match the ticket stock. There are four functions: [F0] – Increase the Print Energy setting by 1. If the setting goes above 16, it will wrap around to 1. [F1] –...
  • Page 52 ITX 3000/2000 Printer User Manual (UMITX315.PDF 12.4.1.1 Sensor Cleaning Access – ITX 2000/3000 – Fixed Width Models 12.4.1.2 Sensor Cleaning Access – ITX 2003A/3003A/2004A/3004A – Adjustable Width Models 12.4.1.3 Sensor Cleaning Access - ITX 2004AS/3004AS – Adjustable Width Models Page 52 of 82 Date: 4/27/05...
  • Page 53: Printhead Cleaning

    [F0] – Move forward slowly. [F1] – Move forward rapidly. [F2] – Move backward slowly. [F3] – Move backward rapidly. 12.4.2.2 Printhead Cleaning Cards Printhead cleaning cards are available from Practical Automation. ITX MODEL Cleaning Card Width Part Number ITX 2002 / ITX 3002 2.00"...
  • Page 54: Power Supply Information

    The printer system’s EMI/EMC and safety compliance are referenced to the power supply provided by Practical Automation. The power supply must have short circuit and fault energy limit protection to comply with the required safety standards. It is the responsibility of the system engineer, when changing to an alternate power supply, to insure continued functional, safety and EMI/EMC compliance is maintained.
  • Page 55: Operator Re-Programming Of Flash Memory - Procedure

    A Parallel Interface module could be substituted into the printer to perform the firmware update and the re-install the USB for normal printer use. Also, Practical Automation will provide a software tool for the USB case. Contact factory Technical Support for this tool.
  • Page 56: Flash Loading Completion

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 14.3.3 Flash Loading Completion Once the flash loading process has been started the printer will read the data and program the flash memory. When the loading has been completed successfully the ATTN/ERR LED will go out. After a short delay, the printer will automatically reset itself and be ready for operation.
  • Page 57: Fgl Application Programmers Information

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 15 FGL APPLICATION PROGRAMMERS INFORMATION The FGL command language and other programmer related information is included in separate ITX 2000/3000 Programmer’s Manual. Refer to this manual for this level of technical information. Page 57 of 82 Date: 4/27/05...
  • Page 58: Itx Firmware Options For Windows

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 16 ITX FIRMWARE OPTIONS FOR WINDOWS Refer to section 2.3 for a detailed discussion of which firmware is best for your application. 16.1 ITX ‘G’ Version Firmware The “G” Version firmware can be installed at the factory, or loaded in the field. With the “G” firmware and a Printer Driver installed on the host computer (listed below) the ITX “G”...
  • Page 59: Itx Fgl Firmware Driver

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 16.2 ITX FGL Firmware Driver There is a Windows driver for printers with FGL firmware. In general, the ‘G’ version is preferred (see discussion in section 2.3). If your application requires an FGL Windows driver, refer to the table below. 16.2.1 Windows FGL Driver Selection Table The table below describes the Windows drivers to be used with the ITX FGL Firmware printers.
  • Page 60: Installing The Windows Driver

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 16.3 Installing the Windows Driver To load the Printer Driver the generalized procedure is to, click on Start =>Settings=>Printers, and then double-click Add Printer to invoke the Windows Add Printer Wizard. Then follow the Windows, on screen, instructions to load the driver. Note, however, that the installation procedure is somewhat different for each data interface (Parallel, Serial, USB).
  • Page 61: Specifications

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 17 SPECIFICATIONS Specifications subject to change without notice. Special Purpose I/O: Printing Method: Direct Thermal 8 Pin Mini-Din Connector for Low Paper & Auxiliary Power Driver. Printhead: Interface Cable: IEEE-1284 A-B Cable (DB25M/C36M) Dot Density 203 DPI (8 dots/mm) ITX 2000 RS-232 Cable...
  • Page 62: Replacing An Etx 2000 Printer With An Itx 2000 Printer

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 18 REPLACING AN ETX 2000 PRINTER WITH AN ITX 2000 PRINTER The ITX 2000 printers can easily drop in and take the place of ETX 2000 printers in the field. The ITX 2000 printer is a newer more advanced printer.
  • Page 63: Physical Profile

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 18.3 Physical Profile: All ITX models are physically smaller than the equivalent ETX. The following is a model-to-model size comparison: 18.3.1 Locked Internal Ticket supply: ETX: 9.00” W x 12.00” H x 18.75” D eITX: 8.15”...
  • Page 64: Ticket Stock

    PC, all that is required is a straight through 9 pin direct pin-to-pin cable. This is available off the shelf, at most computer stores, or can be purchased from Practical Automation. Also, the DIP switches, on the ITX’s Serial Interface module, will need to be setup to match the ETX’s serial setting that were determined in step -2- above.
  • Page 65: Itx. Etx 2000 To Itx 2000 Model Number And Part Number Cross Reference Table

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 18.9 ITX. ETX 2000 to ITX 2000 Model Number and Part Number Cross Reference Table ETX 2000 to ITX 2000 Model Number and Part Number Cross Reference Locked Internal Ticket Supply ETX2000E-I Models eITX2000C Models PART # MODEL DESCRIPTION Notes...
  • Page 66 ITX 3000/2000 Printer User Manual (UMITX315.PDF NOTES: All ETX, pETX and uETX Printers have an internal Power Supply. The cETX Printers have the Power Supply mounted with the Electronics or available as a separate module. All ITX printers have an external Power Supply (A09-71174). Note that this is not included in the model #/part # above.
  • Page 67: Appendix

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19 APPENDIX 19.1 IEEE 1284 Parallel A-B Cable Schematic IEEE Std 1284-1994, Copyright (c) 1994. IEEE. All rights reserved. Page 67 of 82 Date: 7/27/04...
  • Page 68: Itx 3000/2000 Mechanical Drawings

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2 ITX 3000/2000 Mechanical Drawings 19.2.1 Mechanical Detail Drawing: uITX Desktop Printer (2.00” and 3.25”) 19.2.2 Mechanical Detail Drawing: uITX Desktop Printer (4.00” A and AS Models) Page 68 of 82 Date: 7/27/04...
  • Page 69: Mechanical Detail Drawing: Pitx Countertop Printer (2.00" And 3.25")

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.3 Mechanical Detail Drawing: pITX Countertop Printer (2.00” and 3.25”) 19.2.4 Mechanical Detail Drawing: pITX Countertop Printer (4.00” -AT Model) Page 69 of 82 Date: 7/27/04...
  • Page 70: Mechanical Detail Drawing: Pitx Countertop Printer (4.00" -Ast Model)

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.5 Mechanical Detail Drawing: pITX Countertop Printer (4.00” –AST Model) 19.2.6 Mechanical Detail Drawing: kITX Kiosk Printer (2.00” and 3.25”) Page 70 of 82 Date: 7/27/04...
  • Page 71: Mechanical Detail Drawing: Kitx Kiosk Printer (2/3.25-Ac Model)

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.7 Mechanical Detail Drawing: kITX Kiosk Printer (2/3.25-AC Model) 19.2.8 Mechanical Detail Drawing: kITX Kiosk Printer (4.00 –AC Model) Page 71 of 82 Date: 7/27/04...
  • Page 72: Mechanical Detail Drawing: Kitx Kiosk Printer (4.00" -Asc Model)

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.9 Mechanical Detail Drawing: kITX Kiosk Printer (4.00” –ASC Model) 19.2.10 Mechanical Detail Drawing: eITX Desktop Printer (with ticket enclosure cabinet) Page 72 of 82 Date: 7/27/04...
  • Page 73: Mechanical Detail Drawing: Pitx Countertop Cutout (2.00" And 3.25")

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.11 Mechanical Detail Drawing: pITX Countertop cutout (2.00” and 3.25”) 19.2.12 Mechanical Detail Drawing: pITX Countertop cutout (4.00” Model) Page 73 of 82 Date: 7/27/04...
  • Page 74: Mechanical Detail Drawing: Ps60-14 - Itx Power Supply

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.13 Mechanical Detail Drawing: PS60-14 - ITX Power Supply 19.2.14 Mechanical Detail Drawing: PS60-H Mounting Bracket Page 74 of 82 Date: 7/27/04...
  • Page 75: Kitx Optional Bottom Mounting Plate (2.00" And 3.25")

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.15 kITX Optional Bottom Mounting Plate (2.00” and 3.25”) 19.2.16 kITX Optional Bottom Mounting Plate (4.00”) Page 75 of 82 Date: 7/27/04...
  • Page 76: Kitx Optional Side Mounting Rails

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.17 kITX Optional Side Mounting Rails 19.2.18 Output Ticket Baskets: Model: TB-B23 Model: TB-B4A Page 76 of 82 Date: 7/27/04...
  • Page 77: Petx To Pitx Countertop Adapter Plate - Model Itx-Apetx0

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.2.19 pETX to pITX Countertop Adapter Plate - Model ITX-APETX0 19.2.20 Ticket Holder w/ Low Paper Sensor Page 77 of 82 Date: 7/27/04...
  • Page 78: Electrical Circuits

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.3 Electrical Circuits 19.3.1 Typical Output Driver Application Circuits For a User With an External Clamp Diode Using the ITX Power Supply and Internal Clamp Diode The User may send the Pulse Command (0x1C) at any time, and the Printer will generate a 100mS conduction pulse, with a maximum load of 2 Amps.
  • Page 79: Registration Mark Location/Sensor Position - Mathcad Template (V1.01)

    ITX 3000/2000 Printer User Manual (UMITX315.PDF 19.4 Registration Mark Location/Sensor Position - MathCad Template (V1.01) The sensor for the registration mark is nominally positioned 6.7" behind the cut line (SD). Because the ticket length (T L ) may be shorter than this distance the registration mark that is sensed could be on the first, second or third ticket. Therefore the ticket length is part of the equation to determine where the mark is placed.
  • Page 80 ITX 3000/2000 Printer User Manual (UMITX315.PDF Note 1 below, applies to “A” suffix mode Adjustable Printers. ASP0 T TEtoRM T Add 0, 1 or 2 ticket lengths to the TEtoRM distance to see which one will put the mark in the sensor's adjustment ASP1 T TEtoRM T range.
  • Page 81 ITX 3000/2000 Printer User Manual (UMITX315.PDF The first three columns list the distance from the The second three columns define an alternate sensor leading edge of the ticket to the registration position that can be used if the ticket stock is feed in mark (LEtoRM) for a sensor setback position of the opposite direction.
  • Page 82 ITX 3000/2000 Printer User Manual (UMITX315.PDF End of Document Page 82 of 82 Date: 7/27/04...

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