Troubleshooting; My Silk'n Flash&Go™ Does Not Start; A Light Pulse Is Not Emitted When I Press The Pulse Switch - Silk'n Flash&Go Instructions For Use Manual

11. Troubleshooting

11.1. "My Silk'n Flash&Go™ does not start."
Make sure the POWER ADAPTOR is properly connected to the Flash&Go™ device.
Make sure the POWER ADAPTOR is plugged into an electrical outlet on the wall.
11.2. "A light pulse is not emitted when I press the Pulse Button."
Make sure that the READY INDICATOR LIGHT is blinking to ensure you have good contact with the skin and that
the TREATMENT SURFACE is evenly and firmly pressed to the skin. For your safety, the PULSE BUTTON will
activate a pulse only if the TREATMENT SURFACE is firmly pressed against the skin.
Check the SKIN TONE WARNING Indicator Light. If it blinks, this is an indication that your skin tone, measured
by the SKIN COLOR SENSOR, is too dark for safe application. Try using the device on a different body part or
contact the Silk'n™ support.
Check the Replace CARTRIDGE INDICATOR LIGHT. If it is on, disconnect Silk'n Flash&Go™ and replace the
DISPOSABLE LAMP CARTRIDGE.
Make sure that the Ready Indicator is on.
If within 10 seconds the READY Indicator remains off turn Silk'n Flash&Go™ off and back on by pressing the
ON/STBY SWITCH twice.
If the problem persists, contact your local Silk'n™ Customer Service Center.
Check the SYSTEM WARNING INDICATOR LIGHT.
If the light is on turn Silk'n Flash&Go™ off and back on by pressing the ON/STBY SWITCH twice.
If the problem persists, contact your local Silk'n™ Customer Service Center.
If these problems persist, contact your local Silk'n™ Customer Service Center.
Do not attempt to open or repair your Silk'n Flash&Go™ device. Only authorized
Silk'n™ repair centers are permitted to perform repairs.
Opening Silk'n Flash&Go™ may expose you to dangerous electrical components and to pulsed light energy, either of
which may cause serious bodily damage and/or permanent eye injury.
Trying to open Silk'n Flash&Go™ may also damage the device and will void your warranty.
Please contact Silk'n™ Customer Service if you have a broken or damaged device in need or repair.
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