Procedures For Processing Communication Problems With Other Manufacturer's; Facsimiles - Canon PIXMA MP750 Service Manual

2-7-4 Procedures for processing communication problems with other manufacturer's

facsimiles.

When problems occur with other manufacturer's facsimiles, make the user of the other party's
facsimile call the serviceman in charge. Perform communication at the four points listed in the
figure.
Start
Is the group
the same?
(G1/G2/G3)
No
Unable to
receive
D A
NG
OK
Call the service
station.
Figure 1-6 Flowchart for Processing Communication Troubles with
Yes
Is there the
similar
trouble case?
Yes
Process according
to the case
Transmitter
or receiver?
receiver
OK
C A
NG
Check A.
OK
B C
NG
OK
OK
D C
NG
B D
Call the service
station.
NG
Check B.
other manufacturer's facsimile
1 - 26
Trouble
FAX:A
FAX:C
A: Your customer's facsimile
No
B: Facsimile of other communication
party
C: Facsimile for check in the same
region. (C should be the same mode
of facsimile as A.)
D: Other manufacturer's facsimile for
check that is in the same region.
Transmitter
OK
A C
NG
Check A.
NG
C B
OK
Check B.
OK
C D
NG
D
OK
Check B.
FAX:B
FAX:D
B
NG