Information Button - Mercedes-Benz 2003 M-Class Operator's Manual

If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
ROADSIDE ASSISTANCE –
appears in the MCS dis-
CALL FAILED
play.
Roadside Assistance calls can be ter-
minated using the END Button on the
MCS unit.
Information button ¡
1 Cover
2 Information button ¡
Briefly press on cover 1.
The cover will open.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
appear in the MCS display.
Controls in detail
When the connection is established, the
message
INFO – CALL CONNECTED
in the MCS display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
i
While the call is connected, you can
change to navigation menu by pressing
NAVI button on the MCS unit.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the MCS display. Information
regarding the operation of your vehicle, the
nearest Mercedes-Benz Light Truck Center
will
or Mercedes-Benz USA products and ser-
vices is available to you.
Useful features
appears
165