Subaru XV Crosstrek 2014 Quick Reference Manual page 37

Subaru Delivery Checklist
Owner Information
VEHICLE ID #
DELIVERY DATE
OWNER NAME
OWNER NAME
Customer Resources & Warranty
Present the Subaru Owner Manual and Quick Reference Guide (detailed review in
"Operation and Controls" section)
Review Subaru Roadside Assistance, owner cards and provide Toll-Free
Number 1-800-261-2155
Explain 3/36 BASIC warranty / 5/60 powertrain warranty / explain wear items and
adjustments / PZEV (if applicable) / review rust perforation warranty / tire warranty
Review service and maintenance schedules and terms explain normal vs. extreme
schedules (if applicable)
Review new owner's MY.SUBARU.COM website
Explain dealership's new owner follow up procedure
Customer Signature
Review dealership service department location, payment options and hours of operation
Introduce the Subaru Service Advisor and provide their business card
Explain dealership service appointment scheduling and early morning service drop
off procedures
Review dealership parts department location and hours
Vehicle Condition
Exterior condition approval (new owner indicates exterior of vehicle is clean
and undamaged)
Interior condition approval (new owner indicates interior of vehicle is clean
and undamaged)
Operational condition approval (new owner has driven vehicle and approves it is ready
for delivery)
new owner signature
sales consultant signature
sales manager signature
1608242_14b_XV_Crosstrek_QRG_112613.indd 33
Fold back and remove this
checklist from the QRG.
Place this completed
checklist in the deal jacket
for future reference. Additional
copies of this checklist can
be made by photocopying.
11/26/13 3:06 PM