BT Sonus 1500 Quick Setup And User Manual page 65

Can't access your messages from another phone
• Have you changed the system PIN code? See page 39.
Always keep a note of the new PIN code in a safe place.
• Has Remote access been disabled? To enable Remote access, see page 58.
no Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider?
See page 43.
• The caller may have withheld their number.
• An exact name/number match was not found in your contacts. Check that you've
stored the full STD dialling code.
Can't register a handset to a base
• You can register up to five handsets to your BT Sonus 1500 base and you can
register your BT Sonus 1500 handset to up to four bases. Check that you've not
exceeded the limits.
• Check that you've entered the correct PIN number (default PIN 0000).
• Check that you're at least one metre away from other electrical equipment to
avoid interference when registering.
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Help 65