Frequently Asked Questions - Verizon ACT231 User Manual

Frequently Asked Questions

1. What are the extension cable and cradle mount for?
The relocation kit, which includes the extension cable and cradle, will allow you to install the
module in a location other than the OBDII connector. This may be desired because the module
interferes with driver or passenger movement or for aesthetic reasons. The extension cable will
also permit relocating the module for better GPS reception in the event of position accuracy
problems.
2. Can I receive alerts via text message?
Yes, you can instantly receive alerts via a text message sent to your mobile phone, without
having to login to your account. On the smartphone app, from the Settings menu tap Vehicle
Settings, then tap the vehicle you want to configure then tap Alerts & Notifications. On the
website, on the Settings menu, click Manage Alerts.
3. Can I have alert notifications sent to multiple email addresses and multiple mobile phones?
Yes, for each alert, you can define any number of email addresses to receive alert notifications.
In addition, you can specify any number of mobile phone numbers to receive a text message for
each alert. On the smartphone app, from the Settings menu tap Vehicle Settings, then tap the
vehicle you want to configure, then tap Alerts & Notifications. On the website, on the Settings
menu click Manage Alerts.
4. Can I create customized alerts?
Yes, you can customize the following alerts:
- Speed alert threshold
- RPM threshold value and minimum time required to set a high RPM alert
- Individually enable or disable the entry and exit alerts for each geo-fence
- Amount of G-forces required to trigger a motion alert"
5. I drove over the programmed speed threshold, why didn't I receive a speed alert?
The speed alert is only set once the vehicle goes over the threshold for at least 5 seconds. In
addition, some vehicles have speedometers that are calibrated slightly high, so the vehicle
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