Page 1 User Guide Delphi Connect...
Page 2: Table Of Contents
Table Of Contents Welcome .................................9 Is My Vehicle Compatible? ..........................10 Package Contents ..............................11 Equipment Overview ............................11 System Requirements ............................12 Installation Requirements ..........................12 First-Time Setup Using Smartphone App ....................13 Find Your Vehicle’s OBD Connector Port ....................18 Need help finding your vehicle’s OBD Connector Port? ................18 Install Your Module .............................20 Initiate Module Setup ............................21 Verify Module Setup ............................22...
Page 3 Hide/Show Vehicles on the Location Map ..................52 Map View ...............................54 View Geo-Fences ............................55 Find My Car ..............................56 Find All My Cars ............................57 Navigate to Vehicle ...........................58 Programmable Odometer ........................59 Managing Geo-Fences ..........................61 Create a Geo-Fence Using the Map .....................61 Create a Geo-Fence by Searching for an Address or Business Name ........67 Edit an Existing Geo-Fence ........................75 Delete an Existing Geo-Fence .......................80 Enable or Disable a Geo-Fence ......................83...
Page 4 Change Password ............................129 Vehicle Nicknames and Descriptions ....................131 Modify Vehicle Nickname ........................132 Modify Vehicle Description ........................135 Select Notification Language ........................138 Select Unit of Measure ..........................140 Module Management ..........................142 View Modules Associated with Your Account .................142 Add a Module to Your Account ......................143 Remove a Module from Your Account ....................147 Vehicle Settings ............................150 Review Your Vehicle Information ......................150...
Page 5 Refreshing Your Vehicle Data ........................222 Selecting Your Vehicle ..........................223 Dashboard ..............................224 Location .................................227 Hide/Show Vehicles on the Location Map ..................230 Map View ...............................232 View Geo-Fences ............................233 Find My Car ..............................234 Find All My Cars ............................235 Navigate To Vehicle ...........................236 Programmable Odometer ........................237 Managing Geo-Fences ..........................239 Create a Geo-Fence Using the Map .....................239 Create a Geo-Fence by Searching for an Address or Business Name ........245...
Page 6 Add Account Email Address ........................304 Edit or Delete Account Email Address ....................305 Change Username ............................307 Change Password ............................309 Vehicle Nicknames and Descriptions ....................311 Modify Vehicle Nickname ........................312 Modify Vehicle Description ........................315 Select Notification Language ........................318 Select Unit of Measure ..........................320 Module Management ..........................322 View Modules Associated with Your Account .................322 Add a Module to Your Account ......................323...
Page 7 Reviewing the Terms of Use and Privacy Policy ................393 Logout ................................395 Using the Delphi Connect Website .......................396 Accessing the Website ..........................396 Forgot Username or Password ......................396 Navigating Around .............................400 Selecting Your Vehicle ..........................401 Vehicle Settings ............................404 Edit Your Vehicle Information .......................404 Vehicle Nicknames and Descriptions ....................407 Modify Vehicle Nickname ........................408 Username Menu ............................411...
Page 8 Clearing Diagnostic Codes ........................448 Recent Trips ..............................450 Key Fob Pairing ............................451 Key Fob Setup without VIN ........................455 Username Menu ............................458 User Settings, Notification Language and Units of Measure ...........459 Settings .................................461 Module Management ..........................461 View Modules Associated with Your Account .................462 Add a Module to Your Account ......................463 Remove a Module from Your Account ....................466 Configuring Reports ..........................468...
Page 9: Welcome
Welcome You are about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined with Delphi Connect smartphone app or website, you can: • Check the health and status of your vehicle, decode a “check engine light” •...
Page 10: Is My Vehicle Compatible
Is My Vehicle Compatible? The Delphi Connect module works with most 1996 and newer vehicles (cars, light trucks, SUVs and minivans) sold in the United States including domestic, Asian and European imports. Before you start installation, please visit connectedcar.delphi.com/fitment to make sure your vehicle is compatible with the Delphi Connect system.
Page 11: Package Contents
Package Contents The package you purchased should contain the following items. Please contact Verizon Wireless if any of the items are missing or damaged. Product Safety & Get to Know Warranty Your Device Information Delphi Connect System Delphi Connect System •...
Page 12: System Requirements
• Relocation Kit , if needed (refer to the fitment guide for a recommendation) • An activated Delphi Connect module with a qualified Verizon Wireless service plan If you do not have a Verizon Wireless service plan, please visit vzw.com/certifieddevice activate this product before starting installation.
Page 13: First-Time Setup Using Smartphone App
1. Launch the Delphi Connect app. 2. In the Username, enter the Registration Key exactly as it is printed on the module label - including the dash. In the Password field, enter the ESN DEC exactly as it is printed on the label. Model ACT231...
Page 14 3. Review and accept the privacy and terms of use. On Android:...
Page 15 On iPhone:...
Page 16 5. When prompted, change your Username and Password, to something easy to remember but difficult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.
Page 17 6. You will see the following screen after successfully changing your username and password. 7. Now you’re ready to install the module in your vehicle. Note: The Delphi Connect smartphone app will remain logged in to your vehicle indefinitely, unless you log out using the Log Out feature. Note: The Delphi Connect smartphone app will be updated periodically and you will receive notification of updates via standard Android and iOS app update notifications.
Page 18: Find Your Vehicle's Obd Connector Port
Find Your Vehicle’s OBD Connector Port The OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are the center console area or inside the glove compartment. Need help finding your vehicle’s OBD Connector Port? 1.
Page 19 4. You will see a picture of the location of your OBD II connector. Note: If needed, you can access the OBD Locator from the smartphone app or website at any time. In the smartphone app, this feature is located in the Side Menu under Settings > About > OBD Locator...
Page 20: Install Your Module
The process will take less than 5 minutes. Note: The first time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white and turn off, followed by a blinking white sequence.
Page 21: Initiate Module Setup
24 hours. Initiate Module Setup Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete. 1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory).
Page 22: Verify Module Setup
Verify Module Setup 1. Start the engine and let it run for at least 30 seconds. 2. Stop the engine and wait at least 20 seconds. 3. You are now ready to access your vehicle information using the Delphi Connect app or website.
Page 23 • If not, tap the Retry button. • If you still do not see the Dashboard screen, go to the Troubleshooting section of this guide.
Page 24: First-Time Setup Using Delphi Connect Website
First-Time Setup Using Delphi Connect Website Launch Your Internet Browser Use your website browser and go to mycar.delphi.com. Sign In to Your Delphi Account 1. In the Username, enter the Registration Key exactly as it is printed on the module label - including the dash.
Page 25 2. Review and select ACCEPT to accept the privacy statement and terms of use.
Page 26 3. When prompted, change your Username and Password to something easy to remember but difficult for other people to guess. Passwords must be at least six characters long and include at least one number. Usernames must be at least one character long and do not have to include a number.
Page 27: Find Your Vehicle's Obd Connector Port
4. You will see the following screen after successfully changing your username and password. 5. Now you’re ready to install the module in your vehicle. Note: The website will automatically log you out after 20 minutes of inactivity, unless you log out using the Log Out feature.
Page 28: Need Help Finding Your Vehicle's Obd Connector Port
Need help finding your vehicle’s OBD Connector port? 1. After logging in for the first time, click the button labeled OBD LOCATOR. You will be presented with the OBD II Port Location Guide. 2. Select you vehicle make from the provided drop-down selections.
Page 29 3. Complete your vehicle selections using the drop-downs for Make, Model, Year, Body Type and Trim as requested and then select Submit. If you are unable to select your vehicle, you can use the “Click here” link to submit an email for the unlisted vehicle.
Page 30 4. A description of the location of your OBD II port will be given. Click “View a picture of your OBD II port” to view an actual photograph of the location of your OBD II port. You can also use the Print button to print this page to have with you in your vehicle.
Page 31: Install Your Module
OBD LOCATOR. Install Your Module 1. Check that you have a strong signal where your vehicle is parked. Visit Verizon’s interactive coverage map: verizonwireless.com/maps. 2. Make sure your vehicle is parked outside in a safe location and the engine is turned off.
Page 32 The process will take less than 5 minutes. Note: The first time the module connects to the Verizon network, it will perform a one-time network setup which will take a few minutes. The Status LED will turn solid white then turn off, followed by a blinking white sequence.
Page 33 Initiate Module Setup Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete. 1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory). Do not start the engine! Note: Typically, all of the warning lamps on the dashboard will illuminate briefly in this position.
Page 34: Verify Module Setup
Verify Module Setup 1. Start the engine and let it run for at least 30 seconds. 2. Stop the engine and wait at least 20 seconds. 3. You are now ready to access your vehicle information using the Delphi Connect app or website.
Page 35: Reconnect Your Module
• If you paired the keyfob previously to this vehicle, it will remain paired once reconnected Install Your Module 1. If you are currently using the app on your Verizon Wireless smartphone, use your smartphone to check that you have a strong signal where your vehicle is parked. Don’t have Verizon coverage? Visit Verizon’s interactive coverage map: verizonwireless.com/maps.
Page 36: Initiate Module Setup
24 hours. Initiate Module Setup Stop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon network is complete. 1. Insert your vehicle’s ignition key and turn it to the On position (not ACC/Accessory).
Page 37: Verify Module Setup
2. Press and hold the Function Button on the side of the module until the Status LED blinks red one time. This will occur after approximately 5 seconds. Then release the Function Button. The LED will blink red several times while vehicle setup occurs. 3.
Page 38: Application & Service Features
Application & Service Features Using the Android App Forgot Username or Password Should you forget your account login credentials, you can request your username or a password reset from the login screen. To request your Username, tap Forgot Username or Password?
Page 39 You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an email in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service at (800)
Page 40 To request a Password reset, tap Forgot Username or Password? Tap Forgot Password.
Page 41 You will be required to change your password once you login. If you did not provide an email in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800)
Page 42: Navigating Around
Navigating Around To navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in the red boxes). You can also tap the Side Menu icon, located in the top left corner to navigate to the various features of the app. Side Menu...
Page 43 • From the Side Menu, you can navigate to any of the Delphi Connect features. • Open the Settings feature to modify account information, manage your modules, configure Alerts and Notifications, and set up Bluetooth® pairing for compatible devices. • Tap Key Fob to access the key fob feature for compatible vehicles. •...
Page 44: Refreshing Your Vehicle Data
Refreshing Your Vehicle Data The Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to change while you are viewing it. If you wish to request the most recent data from the module, tap the Refresh button from anywhere within the app. A refresh may take up to two minutes.
Page 45: Selecting Your Vehicle
Selecting Your Vehicle If you have more than one module associated with your account, you can select which vehicle’s information to view. Tap your vehicle name at the top of the screen using the drop down button. Tap the vehicle you wish to view or select the current vehicle if you do not wish to change vehicles.
Page 46: Dashboard
Dashboard The Dashboard provides a summary of your vehicle status. It includes the following information. • Basic vehicle information including the engine run status, current programmable odometer, battery voltage and the fuel level, if your vehicle supports this feature. Note: Fuel level readings will work on compatible vehicles.
Page 47 • Last recorded location of vehicle: • The most recent alerts:...
Page 48 • The most recent health information reported by your vehicle: • The most recent trips: Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feature. See Performing a diagnostic Scan on Your Vehicle. If your vehicle has no Health issues you will see the following note: No trouble codes found.
Page 49: Location
Location Use the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The current vehicle, the one identified at the top of the screen, is indicated by a green vehicle marker with a black dot in the center. Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle.
Page 50 Tap on a vehicle marker to select it and display additional information such as the location ad- dress and the latitude and longitude. The marker of the selected vehicle will darken slightly and a pop-up will show additional vehicle information. If you tap on a vehicle that is not the current vehicle, you will be able to Hide it, which will remove it from the location view.
Page 51 If you have selected a vehicle to show and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle locations are unknown. Tap the message to see a list of all vehicles which have unknown locations.
Page 52: Hide/Show Vehicles On The Location Map
Hide/Show Vehicles on the Location Map On the location screen, you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles feature on the location menu.
Page 53 Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Tap Select Current Vehicle Only to display only the current vehicle on the map. Tap Save to save your changes and return to the location map or Cancel to return to the map without saving your changes.
Page 54: Map View
Map View The Map view can be customized using the map controls. You can use the standard Android map controls, such as scrolling and zooming to adjust the Map view. To enable and disable the Satellite view, tap Satellite View on the location menu. Soft Menu Android soft menu...
Page 55: View Geo-Fences
View Geo-Fences To enable and disable the display of Geo-Fences, select Geo-Fences on the location menu. You will see the geo-fences associated with the current vehicle. See Managing Geo-Fences for more information.
Page 56: Find My Car
Find My Car On the location menu, tap Zoom to Vehicle to center the map on the current vehicle’s location. Soft Menu Android soft menu...
Page 57: Find All My Cars
Find All My Cars On the location menu, tap Zoom to All Vehicles to resize the map to show all vehicles selected for display.
Page 58: Navigate To Vehicle
Navigate to Vehicle If the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your vehicle. Tap Navigate To Vehicle on the location menu. This command will launch the default navigation app on your phone and plot a route from your loca- tion to your vehicle’s location.
Page 59: Programmable Odometer
Programmable Odometer A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.
Page 60 Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.
Page 61: Managing Geo-Fences
Managing Geo-Fences A Geo-Fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will occur and can be viewed on the Delphi Connect app or the website. You can also be notified via an email or text message if desired.
Page 62 2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.
Page 63 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime. 4. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence.
Page 64 5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.
Page 65 6. Tap the Save icon (upper right hand corner) to save your geo-fence. 7. Enter the name of the new geo-fence and tap OK, or tap Cancel to exit without saving.
Page 66 8. Create additional Geo-Fences as desired. 9. Tap the Back button or Side Menu button when you are finished to return to Location view.
Page 67: Create A Geo-Fence By Searching For An Address Or Business Name
Create a Geo-Fence by Searching for an Address or Business Name 1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing Geo-Fences.
Page 68 2. In the Geo-Fences settings panel, tap CREATE NEW FENCE.
Page 69 3. Tap Search on the soft menu.
Page 70 4. Enter the address or business name you want to find and tap the search icon (magnifying glass)
Page 71 5. Scroll through the list of search results. You can modify the search criteria and tap the search icon (magnifying glass) to refresh the results. Within the search results, tap the desired location. A Geo-Fence will be placed at the selected location.
Page 72 6. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 73 7. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries. Tap the checkmark when done or tap Discard to return to the previous boundaries.
Page 74 8. Tap the Save icon (upper right hand corner) to save your geo-fence. 9. The search text you used will be automatically entered as the geo-fence name. If desired, edit the geo-fence name and tap OK, or tap Cancel to exit without saving.
Page 75: Edit An Existing Geo-Fence
Edit an Existing Geo-Fence 1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing Geo-Fences.
Page 76 2. Tap the pencil icon to the right of the name of the Geo-Fence you want to edit.
Page 77 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 78 4. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs indicate the center of the geo-fence. 5. To resize the geo-fence, tap Resize Shape on the soft menu and use the handles to change the shape of the geo-fence boundaries.
Page 79 6. Tap the Save icon (upper right hand corner) to save your geo-fence. 7. Edit the name of the new geo-fence if needed and tap OK, or tap Cancel to exit without saving.
Page 80: Delete An Existing Geo-Fence
Delete an Existing Geo-Fence 1. While in Location view, tap Manage Geo-Fences on the soft menu to begin managing Geo-Fences.
Page 81 2. Tap the pencil icon to the right of the name of the Geo-Fence you want to delete.
Page 82 3. On the soft menu tap Delete, then tap OK to delete or Cancel to exit without deleting.
Page 83: Enable Or Disable A Geo-Fence
Enable or Disable a Geo-Fence 1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing Geo-Fences.
Page 84 2. In the Geo-Fence settings panel, tap the checkbox to the left of the Geo-Fence you wish to disable.
Page 85 3. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence.
Page 86 4. To enable a Geo-Fence, tap the box to the left of the Geo-Fence name. The Geo-Fence will be shown on the map again.
Page 87: Live Tracking
Live Tracking Live tracking provides you the ability to track your vehicle in real time using the Delphi Con- nected Car smartphone app or the Delphi website. You can only live track one vehicle at a time. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes.
Page 88 1. While in Location view, tap Live Tracking on the location menu to start the live tracking feature. Note: While in Location view, depending on your Android version, either tap the Live Tracking icon or tap Live Tracking from the soft menu to start the live tracking feature. If the GPS is enabled on your phone, the location of your phone will be indicated with a blue dot on the map.
Page 89 2. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap OK. To exit live tracking, tap Cancel. If you do not wish to see this message again, check the box labeled “Do not show again”.
Page 90 3. During Live Tracking, the live tracking icon will be red and the vehicle marker will turn red. The vehicle’s current speed as well as the live tracking timer will be shown in an information box at the bottom of the screen. You can hide the information box by tapping anywhere on the screen.
Page 91: Alerts
Alerts The Delphi Connect application will notify you with alerts of specific vehicle behaviors. Current alerts include the following: • Vehicle speed exceeding a limit that you choose • Vehicle RPM exceeding a limit that you choose • Vehicle has entered or exited a Geo-Fence location •...
Page 92 Within the smartphone app, you can scroll to view all of your Alerts. The most recent Alert appears first.
Page 93: Clearing Alerts
Clearing Alerts To clear alerts, tap the box next to the alerts you wish to clear and tap Clear. The smartphone app only displays the most recent alerts, you may not be able to clear all recorded alerts. In order to clear all alerts at one time, login to your account using the mycar.delphi.com website and select the Alerts tab.
Page 94 You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.
Page 95: Health
Health The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle. If the Check Engine Light comes on, you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle. The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code.
Page 96: Performing A Diagnostic Code Scan On Your Vehicle
Performing a Diagnostic Code Scan on Your Vehicle To begin a diagnostic scan, tap the soft menu at the bottom of the screen. Then tap Perform trouble code scan. You will see a warning to make sure the engine is turned off and the key is in the On position before continuing.
Page 97: Clearing Diagnostic Codes
Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle.
Page 98 To begin clearing codes, tap the soft menu at the bottom of the screen. Then tap Clear trouble codes...
Page 99 Tap Display only to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
Page 100: Recent Trips
Recent Trips The Recent Trips feature records all the trips the vehicle has taken since you installed the module. Within the smartphone app, you can view ten vehicle trips per page. The most recent trip is listed first. You can scroll down to load and view subsequent pages of 10 trips at a time. Select any trip to view the trip details.
Page 101 The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine was idle time during the trip. Tap View Trip Map to view the trip on a map.
Page 102 Use the map control tools (on page 49) to scroll and zoom the map, or turn on Satellite view. Note: During trips, the location of the vehicle is logged every minute. These points are called breadcrumbs and are shown as dots on the map. The blue line connects these breadcrumbs to approximate the route the vehicle took.
Page 103: Key Fob Pairing
Key Fob Pairing The key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You can perform the configuration step at any time from either the smartphone app or the website. To complete the pairing step you will need to be in your vehicle.
Page 104 To enable your keyfob feature: 1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup process or Cancel to exit.
Page 105 2. Using the Prev and Next buttons, look for the key fob picture that matches yours. Once you have found your key fob, tap Continue. If you do not find a picture of your key fob, tap “I don’t see my key fob. In this case, your key fob is not currently supported. 3.
Page 106 Following the successful pairing of your Key Fob, you will be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 107: Key Fob Pairing Without Vin
Key Fob Pairing Without VIN 1. To enable your keyfob feature without a vehicle VIN, navigate to the Key Fob feature which is accessible from the Side Menu. If your key fob is not already set up, you will see the following message.
Page 108 2. Use the on screen prompts to select your vehicle and tap Submit. If are not able to select your vehicle, tap “My vehicle is not listed” and see section My Vehicle is Not Supported. 3. After you have selected your vehicle, tap Submit. The configuration process can take up to 5 minutes.
Page 109 4. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If you wish to complete the process later, you can tap “Perform this step later”. 5.
Page 110: Pair Smartphone Bluetooth® To Module
Following the successful pairing of your Key Fob, you should be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 111 To pair your Smartphone with the module Bluetooth Direct Connect follow the steps below: 1. Access the Delphi Connect Car app side menu by tapping the menu icon in the upper-left corner. Tap Settings. 2. Tap Vehicle Settings.
Page 112 3. Tap the vehicle in which the module is currently installed. 4. Tap Bluetooth Settings. 5. Tap Discover to activate Bluetooth® pairing.
Page 113 6. The Status LED on your module should begin flashing blue. 7. Press your phone’s Home button and follow the procedures for turning on your smartphone’s Bluetooth® feature. 8. Tap Search for Devices or Scan Now if your phone doesn’t begin scanning automatically. 9.
Page 114 3. Tap your phone’s name. 4. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authorized.
Page 115 5. Tap Delphi menu icon until you return to the Delphi Connect side menu. 6. Observe the LED on the module and wait until it returns to flashing blue every 10 seconds. 7. Tap the Key Fob menu item and test the buttons. Bluetooth®...
Page 116: Remove The Bluetooth Connection To Your Module
Remove the Bluetooth Connection to Your Module You can remove the Bluetooth connection between your phone and your module. 1. Access the Delphi Connect Car app side menu by tapping the menu icon in the upper-left corner. 2. Tap Settings.
Page 117 3. Tap Vehicle Settings.
Page 118 4. Tap the vehicle in which the module is currently installed.
Page 119 5. Tap Bluetooth Settings.
Page 120 6. Tap the name of the device you wish to remove.
Page 121 7. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list. Note: Remember to unpair the module from your smartphone, sometimes this is called “forget. ”...
Page 122: Settings
Settings The Settings menu provides access to your Account Settings, Vehicle Settings, your personal PIN-code, and additional information in the About section.
Page 123: Account Settings
Account Settings The Account Settings allow you to: • Modify your User Settings, including login credentials, account email address, language for notifications and unit of measure. • Manage the modules associated with your account...
Page 124: User Settings
User Settings Account Email Address The account is used to communicate information regarding your connected car account, for example, it is used for the forgot username and forgot password features. Add Account Email Address On the side menu tap Settings, then Account Settings then User Settings then Enter Email Address.
Page 125: Edit Or Delete Account Email Address
Edit or Delete Account Email Address To edit or delete the account email address: On the side menu tap Settings, then Account Settings then User Settings then tap the email address you entered previously.
Page 126 Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back button or Side Menu to exit without saving.
Page 127: Change Username
Change Username On the side menu tap Settings, then Account Settings then User Settings then tap Username.
Page 128 Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters, if desired. Tap Save when done or tap the Back button or the Side Menu to exit without saving. Usernames are not case sensitive.
Page 129: Change Password
Change Password On the side menu tap Settings, then Account Settings then User Settings then tap Password.
Page 130 You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passwords are case sensitive. Tap Save to save your new password or tap back to cancel changing your password.
Page 131: Vehicle Nicknames And Descriptions
Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of the vehicle year and vehicle make, or instead of Vehicle 1 if the VIN is unknown. If defined, the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn’t report a VIN.
Page 132: Modify Vehicle Nickname
Modify Vehicle Nickname On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
Page 133 Tap on Nickname to edit the vehicle nickname.
Page 134 Enter the desired nickname and press Save to save the nickname. Note: If you delete the nickname, the vehicle year and model will again be displayed.
Page 135: Modify Vehicle Description
Modify Vehicle Description On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify.
Page 136 Tap on Description to edit the vehicle description.
Page 137 Enter the desired description and press Save to save the description. Note: If you delete the description, the vehicle VIN will again be displayed.
Page 138: Select Notification Language
Select Notification Language The notification language setting allows you to receive your alert notifications, both email and txt messages, in any of the languages we support. On the side menu tap Settings, then Account Settings, then tap User Settings.
Page 139 Tap Notification Language and select the desired language from the drop down list. Tap Save to save your selection.
Page 140: Select Unit Of Measure
Select Unit of Measure The unit of measure setting allows you to view your data in either Imperial units, such as miles and mph, or metric units, such as kilometers and kph. On the side menu tap Settings, then Account Settings, then tap User Settings.
Page 141 Tap Units of Measure and select desired system of measurement from the drop down list. Tap Save to save your selection.
Page 142: Module Management
Module Management Module Management allows you to: • View the modules associated with your account • Add modules to your account • Remove modules from your account View Modules Associated with Your Account On the side menu tap Settings, then Account Settings then Module Management. You will see all the modules currently associated with your account.
Page 143: Add A Module To Your Account
Add a Module to Your Account 1. On the side menu tap Settings, then Account Settings then Module Management.
Page 144 2. Tap Add Module...
Page 145 3. Enter the ESN or IMEI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registration Key. Tap Add.
Page 146 4. If the module is still associated with another account, you will also need to enter the Username and Password of that account then tap Add. Note: Once you have added the module to your account, log out from your account on all smartphone apps and the website.
Page 147: Remove A Module From Your Account
Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported by the module will be available in the new account. Any previous key fob pairings will remain in the module after adding it to the new account.
Page 148 2. Tap the ESN or IMEI number of the module you want to remove.
Page 149 3. Review the on-screen information matches the Module you want to remove and tap Delete Module. Note: Removing a Module from your account does not deactivate it from your Verizon account. This also does not cancel your monthly service with Verizon or Delphi Connect services. Contact customer support at (800) 922-0204.
Page 150: Vehicle Settings
Vehicle Settings The Vehicle Settings allow you to: • Review and edit your vehicle information, such as providing your vehicle VIN when the VIN is not available • Configure alerts and notifications • Setup Bluetooth Direct Connect Review Your Vehicle Information 1.
Page 151 2. Tap the vehicle you wish to review.
Page 152: Edit Your Vehicle Information
Edit Your Vehicle Information If your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself. 1. To edit your vehicle information, tap Settings from the side menu then tap Vehicle Settings.
Page 153 2. Tap the vehicle you wish to review and then tap Edit.
Page 154 3. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the information you want to provide.
Page 155 4. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year. 5. Tap Save to save your changes or back to exit without saving your changes.
Page 156: Configuring Reports
Configuring Reports The Reports and Alerts settings allow you to generate trip report. Reports will be in Excel format containing information about trips made by your vehicle. Trips contained in the report can be changed by using the user selected date range (One time report) or generated with certain frequency (recurring reports).
Page 157 2. Tap the vehicle you wish to configure. 3. Tap Reports and Alerts.
Page 158 3. Tap Reports and Alerts. 4. Tap One Time.
Page 159 5. Tap Start Date and End Date to set the start date and end date of the trips that you would like to contain in the report. Once the start date and end date is selected tap Create Report to create your report.
Page 160 6. Tap Create Report once the start date and end date is selected to create your report. Note: A download link will be sent to the email address associated with your account. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 161: Configuring The Recurring Report
Configuring the Recurring Report 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 162 2. Tap the vehicle you wish to configure.
Page 163 4. Tap Recurring. 5. Tap Frequency to set how often you would like to receive your trip report. You can select to receive reports every day, a specific day of the week, semimonthly or monthly.
Page 164 6. Slide the Email Report to the On position to enable your Recurring Report. Note: A download link will be sent to the email address associated with your account at the Frequency selected. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 165: Configuring Alerts
Configuring Alerts The Alerts & Notifications settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud data and can be viewed using your smartphone app. See section Alerts. You can also configure the notifications associated with each alert. See section Configuring Notifications.
Page 166 2. Tap the vehicle you wish to configure.
Page 167 3. Tap Alerts & Notifications.
Page 168 4. Tap Geofence.
Page 169 5. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re-enable the Geo-Fence tap the ON/OFF slider again.
Page 170 6. Tap the Geo-Fence name to configure the entry and exit alerts individually.
Page 171 7. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the words Trigger When Exited. Re-check the appropriate box to re-enable an alert. 8. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 172: Configuring The Speed Alert
Configuring the Speed Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 173 2. Tap the vehicle you wish to configure.
Page 174 3. Tap Alerts & Notifications.
Page 175 4. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the speed alert, tap the ON/OFF slider again.
Page 176 5. Tap the word Speed to configure the speed threshold.
Page 177 6. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for 5 seconds or more, the speed alert will be recorded. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 178: Configuring The Motion Alert
Configuring the Motion Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 179 2. Tap the vehicle you wish to configure.
Page 180 3. Tap Alerts & Notifications.
Page 181 4. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the motion alert, tap the ON/OFF slider again.
Page 182 5. Tap the word Motion to configure the motion threshold.
Page 183 6. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more , the motion alert will be recorded. A setting of 2 G’s can typically be set off by slamming a vehicle door or rocking the vehicle.
Page 184: Configuring The Engine Rpm Alert
Configuring the Engine RPM Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 185 2. Tap the vehicle you wish to configure.
Page 186 3. Tap Alerts & Notifications.
Page 187 4. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-enable the engine RPM alert, tap the ON/OFF slider again.
Page 188 5. Tap the words Engine RPM to configure the RPM threshold.
Page 189 6. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert. That is, when the engine RPM exceeds the RPM threshold for the number of seconds you specify, the engine RPM alert will be recorded.
Page 190: Configuring Notifications
Configuring Notifications For each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert.
Page 191: Add A Notification
Add a Notification You can add an email and text (SMS) notification to any alert. The process is similar for all alerts, here is how to add notifications to the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 192 2. Tap the vehicle you wish to configure.
Page 193 3. Tap Alerts & Notifications.
Page 194 4. Tap the word Speed to configure the notifications.
Page 195 5. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notifications to expand the notification section.
Page 196 6. Tap Add Notification...
Page 197 7. To send a notifcation to an email address, select the email address icon and enter a valid email address in the format myemail@email.com. To enter additional email addresses, tap Add Notification. You can enter as many email addresses as you wish.
Page 198 8. To send a text notification to a mobile number, select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, tap Add Notification. You can enter as many mobile numbers as you wish.
Page 199: Modify Or Delete A Notification
Modify or Delete a Notification You can delete a notification associated with any alert. The process is similar for all alerts, here is how to delete notifications for the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 200 2. Tap the vehicle you wish to configure.
Page 201 3. Tap Alerts & Notifications.
Page 202 4. Tap the word Speed to configure the notifications.
Page 203 5. If you do not see the notification email addresses or mobile numbers displayed on the screen, tap the small down arrow to right of the word Notifications to expand the notification section.
Page 204 6. To delete a notification email address or mobile number, tap the x next to the email address or mobile number you want to delete. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 205 Personal PIN-Code For added security, you can create a personal PIN-code. Once created, the PIN must be entered each time you access the app except when logging in to the app. That is, you will be required to enter the PIN whenever you return to the app from using a different feature of your phone. If someone enters an incorrect PIN 5 times in a row, the app will be logged out and you will need to log in the next time you access the app.
Page 206 Enter a 4 digit PIN. You will be asked to re-enter the 4 digit PIN for confirmation.
Page 207 The PIN-code will now show ON.
Page 208 Disable Personal PIN-Code On the side menu tap Settings, then PIN-code.
Page 209 Enter your 4 digit PIN.
Page 210 The PIN-code will now show OFF.
Page 211: About Section
About Section The About section allows you to: • Access the OBD Locator • Review the current Privacy Policy and Terms of Use Locating Your OBD Connector The OBD Locator button will launch your internet browser and navigate to a web page where you can select your vehicle and determine the location of the OBD II connector.
Page 212 2. Tap About and then tap OBD Locator.
Page 213: Reviewing The Terms Of Use And Privacy Policy
Reviewing the Terms of Use and Privacy Policy 1. To review the Terms of Use and Privacy Policy, on the side menu tap Settings.
Page 214 2. Tap About and then tap the document you wish to review.
Page 215: Logout
Logout On the Side Menu of the app, tap Logout to logout from your vehicle. This will return you to the login screen. Note: The Delphi Connect smartphone app will remain logged in indefinitely, unless the user logs out using the MENU and Logout selection.
Page 216: Using The Iphone App
Using the iPhone App Forgot Username or Password Should you forget your account login credentials, you can request your username or a password reset from the login screen. To request your Username, tap Forgot Username or Password?
Page 217 Tap Forgot Username. Enter the account email address you provided in your User Settings and tap Submit.
Page 218 You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an account email address in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service (800) 922-0204.
Page 219 You will be required to change your password once you login. If you did not provide an account email address in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800)
Page 220: Navigating Around
Navigating Around To navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in the red boxes). You can also tap the Side Menu icon, located in the top left corner to navigate to the various features of the app. Side Menu...
Page 221 • From the Side Menu, you can navigate to any of the Delphi Connect features. • Open the Settings feature to modify account information, manage your modules, configure Alerts and Notifications, and set up Bluetooth® pairing for compatible devices. • Tap Key Fob to access the key fob feature. •...
Page 222: Refreshing Your Vehicle Data
Refreshing Your Vehicle Data The Delphi Connect system will update your vehicle information as it becomes available. This may cause the display to change while you are viewing it. If you wish to request the most recent data from the module, tap the Refresh button from anywhere within the app. A refresh may take up to two minutes.
Page 223: Selecting Your Vehicle
Selecting Your Vehicle If you have more than one module associated with your account, you can select which vehicle’s information to view. Tap the vehicle icon at the top of the screen to display all available vehicles. Tap the vehicle you wish to view or select current vehicle if you do not wish to change vehicles. The last vehicle that recorded data is indicated with the module icon, see yellow box.
Page 224: Dashboard
Dashboard The Dashboard provides a summary of your vehicle status. It includes the following information: • Basic vehicle information including the engine run status, current programmable odometer, battery voltage and the fuel level, if your vehicle supports this feature. Note: Fuel level readings will work on compatible vehicles.
Page 225 • Last recorded Location of vehicle: • The most recent alerts: • The most recent health information reported by your vehicle: Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feaure. See Performing a Diagnostic Scan on Your Vehicle.
Page 226 • The most recent trips:...
Page 227: Location
Location Use the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The current vehicle, the one identified at the top of the screen, is indicated by a green vehicle marker with a black dot in the center. Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle.
Page 228 Tap on a vehicle marker to select it and display additional information such as the address and the latitude and longitude. The marker of the selected vehicle will darken slightly and a pop-up will show additional vehicle information. If you tap on a vehicle that is not the current vehicle, you will be able to Hide it, which will remove it from the location view.
Page 229 If you have selected a vehicle to show on the map and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle locations are unknown. Tap the message to see a list of all vehicles which have unknown locations. Missing ios_loc_unknown3...
Page 230: Hide/Show Vehicles On The Location Map
Hide/Show Vehicles on the Location Map On the location screen, you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles feature on the location menu.
Page 231 Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Tap Select Current Vehicle Only to display only the current vehicle on the map. Tap the back arrow at the top of the screen to return to the location menu. Tap the back arrow again to close the location menu.
Page 232: Map View
Map View The Map view can be customized using the map controls. You can use the standard Apple map controls, such as scrolling and zooming to adjust the Map view. To enable and disable the satellite view, tap Satellite on the location menu.
Page 233: View Geo-Fences
View Geo-Fences To enable and disable the display of Geo-Fences, tap the Show Geo-Fences switch on the location menu. You will see the geo-fences associated with the current vehicle. See Managing Geo-Fences for more information.
Page 234: Find My Car
Find My Car Tap the Zoom to Vehicle button to center the map on the current vehicle’s location.
Page 235: Find All My Cars
Find All My Cars On the location menu, tap the Zoom to All Vehicles button to resize the map to show all vehicles selected for display.
Page 236: Navigate To Vehicle
Navigate To Vehicle If the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your vehicle. Tap Directions To Vehicle on the location menu. This command will launch the default navigation app on your phone and plot a route from your location to your vehicle’s location.
Page 237: Programmable Odometer
Programmable Odometer A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.
Page 238 Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.
Page 239: Managing Geo-Fences
Managing Geo-Fences A geo-fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will oc- cur and can be viewed on the Delphi Connect app or the website. You can also be notified via an email or text message if desired.
Page 240 2. Tap CREATE NEW FENCE. 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 241 4. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence. 5. To resize the geo-fence, tap Resize Shape and use the handles to change the shape of the geo-fence boundaries.
Page 242 6. Tap Save to save your geo-fence or the back arrow to cancel creating the geo-fence.
Page 243 7. Enter the name of the new geo-fence and tap Save, or tap the back arrow to exit without saving. 8. Create additional Geo-Fences if desired.
Page 244 9. Tap the back arrow when you are done.
Page 245: Create A Geo-Fence By Searching For An Address Or Business Name
Create a Geo-Fence by Searching for an Address or Business Name 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-fence in the location menu.
Page 246 2. Tap CREATE NEW FENCE.
Page 247 3. In the search bar (located at the top of the map), enter the address or business name you want to find and tap Search.
Page 248 4. Select the desired location from the list of results. You can modify your search criteria and search again.
Page 249 5. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 250 6. Scroll and zoom the map to where you would like to place the Geo-Fence. The cross-hairs indicate the center of the geo-fence. 7. To resize the geo-fence, tap Resize Shape and use the handles to change the shape of the geo-fence boundaries.
Page 251 8. Tap Save to save your geo-fence.
Page 252 9. The search text you used will be automatically entered as the geo-fence name. If desired, edit the geo-fence name and tap Save, or tap the back arrow to exit without saving.
Page 253: Edit An Existing Geo-Fence
Edit an Existing Geo-Fence 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
Page 254 2. Tap on the name of the Geo-Fence you want to edit.
Page 255 3. Select the desired geo-fence shape, circle or rectangle. You can change the shape at anytime.
Page 256 4. Scroll and zoom the map to where you would like to place the geo-fence. The cross-hairs indicate the center of the geo-fence. 5. To resize the geo-fence, tap Resize and use the handles to change the shape of the geo-fence boundaries.
Page 257 6. Tap the Save icon (upper right hand corner) to save your geo-fence. 7. Edit the name of the new geo-fence if needed and tap OK, or tap the back arrow to exit without saving.
Page 258: Delete An Existing Geo-Fence
Delete an Existing Geo-Fence 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
Page 259 2. Tap the name of the geo-fence you want to delete.
Page 260 3. Tap Delete, then tap Yes to delete or No to exit without deleting.
Page 261: Enable Or Disable A Geo-Fence
Enable or Disable a Geo-Fence 1. Open the location menu by tapping the information icon. Tap Add or Edit Geo-Fence.
Page 262 2. In the Geo-Fence settings panel, to disable the geo-fence, uncheck the box to the left of the Geo-Fence you wish to disable. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence. Check the box to re-enable the geo-fence.
Page 263: Live Tracking
Live Tracking Live tracking provides you the ability to track your vehicle in real time using the Delphi Con- nected Car smartphone app or the Delphi website. You can only live track one vehicle at a time. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes.
Page 264 2. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap Accept. To exit live tracking, tap Cancel.
Page 265: Alerts
3. During Live Tracking, the vehicle marker will turn red. The vehicle’s current speed as well as the live tracking timer will be shown in an information box at the top of the screen. Live track- ing has a 10-minute timeout counter. When the timeout counter reaches zero, live tracking will automatically be exited.
Page 266 • The battery voltage falls below 11.5 volts • While the engine is not running and the vehicle experiences a motion that exceeds a threshold that you choose. • 5 failed attempts logging into your account Note: The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started.
Page 267 To clear alerts, tap the box next to the alerts you wish to clear and select Clear. The smartphone app only displays the most recent alerts, you may not be able to clear all recorded alerts. In order to clear all alerts at one time, login to your account using the mycar.delphi.com website and select the Alerts tab.
Page 268 You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.
Page 269: Health
Health The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle. If the Check Engine Light comes on, you can perform a diagnostic scan of your vehicle which will display the codes reported by your vehicle. The Delphi Connect app will show you both the numeric diagnostic code and the meaning of the code.
Page 270: Performing A Diagnostic Code Scan On Your Vehicle
Performing a Diagnostic Code Scan on Your Vehicle To begin a diagnostic scan, tap the Refresh button labeled Perform trouble code scan You will see a warning to make sure the engine is turned off and the key is in the On position before continuing.
Page 271: Clearing Diagnostic Codes
Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle.
Page 272 Tap Clear Display to clear the codes from your display, tap Clear Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
Page 273: Recent Trips
Recent Trips The Recent Trips feature records all the trips the vehicle has taken since you installed the module. Within the smartphone app, you can view ten vehicle trips per page. The most recent trip is listed first. You can scroll down to load and view subsequent pages of 10 trips at a time. Select any trip to view the trip details.
Page 274 The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine was idle time during the trip. Tap View Trip Map to view the trip on a map.
Page 275 Use the map control tools to scroll and zoom the map, or turn on Satellite view. Note: During trips, the location of the vehicle is logged every minute. These points are called breadcrumbs and are shown as dots on the map. The blue line connects these breadcrumbs to approximate the route the vehicle took.
Page 276: Key Fob Pairing
Key Fob Pairing The key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You can perform the configuration step at any time from either the smartphone app or the website. To complete the pairing step you will need to be in your vehicle.
Page 277 Before attempting the key fob setup process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the module was able to read your vehicle’s VIN, you will see it displayed at the top of the screen below your vehicle name. If the module was unable to read your vehicle’s VIN, your vehicle will be identified by the word Vehicle followed by a number.
Page 278 To enable your keyfob feature: 1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup process or Cancel to exit.
Page 279 2. Using the Prev and Next buttons, look for the key fob picture that matches your key fob. Once you have found your key fob, tap Continue. If you do not find a picture of your key fob, tap “I don’t see my fob”.
Page 280 3. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take up to 5 minutes. Do not close the app during this process.
Page 281 4. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If you wish to complete the process later, you can tap “Perform this step later”.
Page 282 Following the successful pairing of your Key Fob, you should be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 283: Key Fob Pairing Without Vin
Key Fob Pairing Without VIN 1. To enable your key fob feature, navigate to the Key Fob feature which is accessible from the Side Menu. If your key fob is not set up, you will see the following message. Tap OK to begin the fob set up process or Cancel to exit.
Page 284 2. Use the on screen prompts to select your vehicle and select Submit. If are not able to select your vehicle, tap “My vehicle is not listed” and see section My Vehicle is Not Supported. 3. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, tap Continue.
Page 285 4. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take up to 5 minutes. Do not close the app during this process. 5. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps.
Page 286 Following the successful pairing of your Key Fob, you will be able to use your Delphi Connected Car app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connected Car website to send key fob commands to your vehicle.
Page 287: Pair Smartphone Bluetooth® To Module
Pair Smartphone Bluetooth® to Module This feature lets you access the key fob functions on your Delphi Conncted Car smartphone app when within Bluetooth® range of the module (range is dependent on your cell phone). This feature requires: • Successful key fob pairing to your vehicle. •...
Page 288 2. Tap Vehicle Settings. 3. Tap the vehicle in which the module is currently installed.
Page 289 4. Tap Bluetooth Settings.
Page 290 5. Tap Discover to activate Bluetooth® pairing. 6. The Status LED on your module should begin flashing blue. 7. Press your phone’s Home button and follow the procedures for turning on your smartphone’s Bluetooth® feature. 8. Tap Search for Devices or Scan Now if your phone doesn’t begin scanning automatically. 9.
Page 291 Authorize your smartphone’s Bluetooth® key fob functionality. 1. Return to the Delphi Connect Car app. If your phone doesn’t appear on the list of Bluetooth® phones, tap the Back button and then re-enter Bluetooth Settings. 2. Your phone will be listed as Unauthorized.
Page 292 3. Tap your phone’s name.
Page 293 4. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authorized.
Page 294 5. Return to the Delphi Connect side menu.
Page 295 6. Observe the LED on the module and wait until it returns to flashing blue every 10 seconds. 7. Tap the Key Fob menu item and test the buttons. Bluetooth® setup is complete.
Page 296: Remove The Bluetooth Connection To Your Module
Remove the Bluetooth Connection to Your Module You can remove the Bluetooth connection between your phone and your module. 1. Access the Delphi Connect Car app side menu. 2. Tap Settings.
Page 297 3. Tap Vehicle Settings.
Page 298 4. Tap the vehicle in which the module is currently installed.
Page 299 5. Tap Bluetooth Settings.
Page 300 6. Tap the name of the device you wish to remove.
Page 301 7. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list. Note: Remember to unpair the module from your smartphone, sometimes this is called “forget. ”...
Page 302: Settings
Settings The Settings menu provides access to your Account Settings, Vehicle Settings, your personal PIN-code, and additional information in the About section.
Page 303: Account Settings
Account Settings The Account Settings allow you to: • Modify your User Settings, including login credentials, account email address, language for notifications and unit of measure. • Manage the modules associated with your account User Settings Account Email Address The account email is used to communicate information regarding your connected car account, for example the forgot username and forgot password features.
Page 304: Add Account Email Address
Add Account Email Address On the side menu tap Settings, then Account Settings then User Settings then Enter Email Address.
Page 305: Edit Or Delete Account Email Address
Edit or Delete Account Email Address To edit or delete the account email address: On the side menu tap Settings, then Account Settings then User Settings then tap the email address you entered previously.
Page 306 Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back button or Side Menu to exit without saving.
Page 307: Change Username
Change Username On the side menu tap Settings, then Account Settings then User Settings then tap Username.
Page 308 Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters if desired. Tap Save when done or tap the Back button or the Side Menu to exit without saving. Usernames are not case sensitive.
Page 309: Change Password
Change Password On the side menu tap Settings, then Account Settings then User Settings then tap Password.
Page 310 You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passwords are case sensitive. Tap Save to save your new password or tap Back to cancel changing your password.
Page 311: Vehicle Nicknames And Descriptions
Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of the vehicle year and vehicle make, or instead of Vehicle 1 if the VIN is unknown. If defined, the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn’t report a VIN.
Page 312: Modify Vehicle Nickname
Modify Vehicle Nickname On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify. Missing ios_side menu...
Page 313 Tap on Nickname to edit the vehicle nickname.
Page 314 Enter the desired nickname and press Save to save the nickname. Note: If you delete the nickname, the vehicle year and model will again be displayed.
Page 315: Modify Vehicle Description
Modify Vehicle Description On the side menu tap Settings, then vehicle settings, then tap the vehicle you wish to modify. Missing ios_side menu...
Page 316 Tap on Description to edit the vehicle description.
Page 317 Enter the desired description and press Save to save the description. Note: If you delete the description, the vehicle VIN will again be displayed.
Page 318: Select Notification Language
Select Notification Language The notification language setting allows you to receive your alert notifications, both email and txt messages, in any of the languages we support. On the side menu tap Settings, then Account Settings, then tap User Settings. Missing ios_side menu...
Page 319 Tap Notification Language and select the desired language from the drop down list. Tap Save to save your selection.
Page 320: Select Unit Of Measure
Select Unit of Measure The unit of measure setting allows you to view your data in either Imperial units, such as miles and mph, or metric units, such as kilometers and kph. On the side menu tap Settings, then Account Settings, then tap User Settings. Missing ios_side menu...
Page 321 Tap Units of Measure and select desired system of measurement from the drop down list. Tap Save to save your selection.
Page 322: Module Management
Module Management Module Management allows you to: • View the modules associated with your account • Add modules to your account • Remove modules from your account View Modules Associated with Your Account On the side menu tap Settings, then Account Settings then Module Management. You will see all the modules currently associated with your account.
Page 323: Add A Module To Your Account
Add a Module to Your Account 1. On the side menu tap Settings, then Account Settings then Module Management.
Page 324 2. Tap Add Module.
Page 325 3. Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registration Key. Tap Add.
Page 326 4. If the module is still associated with another account, you will also need to enter the Username and Password of that account then click Add. Note: Once you have added the module to your account, log out from your account on all smartphone apps and the website.
Page 327: Remove A Module From Your Account
Remove a Module from Your Account 1. On the side menu tap Settings, then Account Settings then Module Management.
Page 328 2. Tap the ESN or IEMI number of the module you want to remove.
Page 329 3. Review the on-screen information matches the module you want to remove and tap Delete Module. Note: Removing a module from your account does not deactivate it from your Verizon account. This also does not cancel your monthly service with Verizon or Delphi Connect services. Contact customer support at (800) 922-0204.
Page 330: Vehicle Settings
Vehicle Settings The Vehicle Settings allow you to: • Review and edit your vehicle information, such as providing your vehicle VIN when the VIN is not available • Configure alerts and notifications • Setup Bluetooth Direct Connect Review Your Vehicle Information To review your vehicle information, tap Settings from the side menu then tap Vehicle Settings.
Page 331 Tap the vehicle you wish to review.
Page 332: Edit Your Vehicle Information
Edit Your Vehicle Information If your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself. 1. To edit your vehicle information, tap Settings from the side menu then tap Vehicle Settings.
Page 333 2. Tap the vehicle you wish to review and then tap Edit.
Page 334 3. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the information you want to provide.
Page 335 4. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year. 5. Tap Save to save your changes or back to exit without saving your changes.
Page 336: Configuring Reports
Configuring Reports The Reports and Alerts settings allow you to generate trip report. Reports will be in Excel format containing information about trips made by your vehicle. Trips contained in the report can be changed by using the user selected date range (One time report) or generated with cer- tain frequency (recurring reports).
Page 337 2. Tap the vehicle you wish to configure.
Page 338 3. Tap Reports and Alerts.
Page 339 4. Tap One Time. 5. Tap Start Date and End Date to set the start date and end date of the trips that you would like to contain in the report. Once the start date and end date is selected tap Create Report to create your report.
Page 340 6. Tap Create Report once the start date and end date is selected to create your report. Note: A download link will be sent to the email address associated with your account. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 341: Configuring The Recurring Report
Configuring the Recurring Report 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 342 2. Tap the vehicle you wish to configure.
Page 343 3. Tap Reports and Alerts. 4. Tap Recurring.
Page 344 5. Tap Frequency to set how often you would like to receive your trip report. You can select to receive reports every day, a specific day of the week, semimonthly or monthly.
Page 345 6. Slide the Email Report to the On position to enable your Recurring Report. Note: A download link will be sent to the email address associated with your account at the Frequency selected. See the “Account Email Address” under “User Settings” section of this manual for instructions on how to add your email address to your account.
Page 346: Configuring Alerts
Configuring Alerts The Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud data and can be viewed using your smartphone app. See section Alerts. You can also configure the notifications associated with each alert. See section Configuring Notifications Note: The following alerts cannot be customized.
Page 347 2. Tap the vehicle you wish to configure.
Page 348 3. Tap Alerts & Notifications.
Page 349 4. Tap Geofence.
Page 350 5. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re- enable the Geo-Fence tap the ON/OFF slider again.
Page 351 6. Tap the Geo-Fence name to configure the entry and exit alerts individually.
Page 352 7. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the words Trigger When Exited. Re-check the appropriate box to re-enable an alert. 8. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 353: Configuring The Speed Alert
Configuring the Speed Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 354 2. Tap the vehicle you wish to configure.
Page 355 3. Tap Alerts & Notifications.
Page 356 4. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the speed alert, tap the ON/OFF slider again.
Page 357 5. Tap the word Speed to configure the speed threshold.
Page 358 6. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for 5 seconds or more, the speed alert will be recorded. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 359: Configuring The Motion Alert
Configuring the Motion Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 360 2. Tap the vehicle you wish to configure.
Page 361 3. Tap Alerts & Notifications.
Page 362 4. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the motion alert, tap the ON/OFF slider again.
Page 363 5. Tap the word Motion to configure the motion threshold.
Page 364 6. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more , the motion alert will be recorded. A setting of 2 G’s can typically be set off by slamming a vehicle door or rocking the vehicle.
Page 365: Configuring The Engine Rpm Alert
Configuring the Engine RPM Alert 1. Tap Settings from the side menu then tap Vehicle Settings.
Page 366 2. Tap the vehicle you wish to configure.
Page 367 3. Tap Alerts & Notifications.
Page 368 4. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-enable the engine RPM alert, tap the ON/OFF slider again.
Page 369 5. Tap the words Engine RPM to configure the RPM threshold.
Page 370 6. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert. That is, when the engine RPM exceeds the RPM threshold for the number of seconds you specify, the engine RPM alert will be recorded.
Page 371: Configuring Notifications
Configuring Notifications For each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert.
Page 372: Add A Notification
Add a Notification You can add an email and text (SMS) notification to any alert. The process is similar for all alerts, here is how to add notifications to the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 373 2. Tap the vehicle you wish to configure.
Page 374 3. Tap Alerts & Notifications.
Page 375 4. Tap the word Speed to configure the notifications.
Page 376 5. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notifications to expand the Notifications section.
Page 377 6. Tap Add Notification 7. To send a notifcation to an email address, select the email address icon and enter a valid email address in the format myemail@email.com. To enter additional email addresses, tap Add Notification. You can enter as many email addresses as you wish.
Page 378 8. To send a text notification to a mobile number, select the mobile number icon enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, tap Add Notification. You can enter as many mobile numbers as you wish.
Page 379: Delete A Notification
Delete a Notification You can delete a notification associated with any alert. The process is similar for all alerts, here is how to delete notifications for the speed alert. For Geo-Fence notifications, you will need to tap the name of the Geo-Fence you wish to configure. 1.
Page 380 2. Tap the vehicle you wish to configure.
Page 381 3. Tap Alerts & Notifications.
Page 382 4. Tap the word Speed to configure the notifications.
Page 383 5. If you do not see the notification email addresses or mobile numbers displayed on the screen, tap the small down arrow to right of the word Notifications to expand the notification section.
Page 384 6. To delete a notification email address or mobile number, tap the x next to the email address or mobile number you want to delete. 7. Tap Save to save your changes or tap the Back button or the side menu button to exit without saving your changes.
Page 385: Enable Personal Pin-Code
Personal PIN-Code For added security, you can create a personal PIN-code. Once created, the PIN must be entered each time you access the app except when logging in to the app. That is, you will be required to enter the PIN whenever you return to the app from using a different feature of your phone. If someone enters an incorrect PIN 5 times in a row, the app will be logged out and you will need to log in the next time you access the app.
Page 386 Enter a 4 digit PIN. You will be asked to re-enter the 4 digit PIN for confirmation.
Page 387 The PIN-code will now show ON.
Page 388: Disable Personal Pin-Code
Disable Personal PIN-Code On the side menu tap Settings, then PIN-code.
Page 389 Enter your 4 digit PIN.
Page 390 The PIN-code will now show OFF.
Page 391: About Section
About Section The About section allows you to: • Access the OBD Locator • Review the current Privacy Policy and Terms of Use Locating Your OBD Connector The OBD Locator button will launch your internet browser and navigate to a web page where you can select your vehicle and determine the location of the OBD II connector.
Page 392 Tap About and then tap OBD Locator.
Page 393: Reviewing The Terms Of Use And Privacy Policy
Reviewing the Terms of Use and Privacy Policy To review the Terms of Use and Privacy Policy, on the side menu tap Settings.
Page 394 Tap About and then tap the document you with to review.
Page 395: Logout
Logout On the Side Menu of the app, tap Log Out to logout from your vehicle. This will return you to the login screen. Note: The Delphi Connect smartphone app will remain logged in, unless the user logs out using the MENU and Log Out selection.
Page 396: Using The Delphi Connect Website
Using the Delphi Connect Website Accessing the Website You can log in to your vehicle at mycar.delphi.com. Forgot Username or Password Should you forget your account login credentials, you can request your username or a password reset from the login screen. To request your Username, click Forgot Username? Note: The website will automatically log you out after 20 minutes of inactivity if you do not log out using the Logout feature.
Page 397 Enter the account email address you provided in your User Settings and click Send Email.
Page 398 You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide an account email address in your User Settings or do not receive the email with your Username, please call Verizon Wireless Customer Service (800) 922-0204.
Page 399 You will be required to change your password once you login. If you did not provide an account email address in your User Settings or do not receive the email with your temporary password, please call Verizon Wireless Customer Service at (800)
Page 400: Navigating Around
Navigating Around To navigate to a specific category, click on the links at the top of the screen for Dashboard, Location, Alerts, Health, Recent Trips, Key Fob and Settings. You may also click the highlighted icons or the word More in the section you want to visit (as shown in the red boxes). Click on your username to change various settings for your account, see yellow box.
Page 401: Selecting Your Vehicle
Selecting Your Vehicle If you have more than one associated with your account, you can select which vehicle’s module information to view. Click on the down arrow next to your vehicle.
Page 402 Click on the vehicle you wish to view or click on the up arrow to keep viewing the current vehicle. Note: The last vehicle that recorded data is indicated with the module icon, see yellow box.
Page 403 If there are more than 6 vehicles to choose from you can page through the list of all vehicles using the right arrow.
Page 404: Vehicle Settings
Vehicle Settings The Vehicle Settings allow you to edit your vehicle information, such as providing your vehicle VIN when the VIN is not available. Edit Your Vehicle Information If your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself.
Page 405 Click the circle next to the information you want to provide.
Page 406 Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year. Click Save to save your changes or Cancel to exit without saving your changes.
Page 407: Vehicle Nicknames And Descriptions
Vehicle Nicknames and Descriptions You can assign a nickname and a description to each vehicle. If defined, the nickname will be displayed instead of the vehicle year and vehicle make, or instead of Vehicle 1 if the VIN is unknown. If defined, the description will be displayed instead of the VIN or VIN Unknown for vehicles that didn’t report a VIN.
Page 408: Modify Vehicle Nickname
Modify Vehicle Nickname Select the vehicle you want to modify from the dropdown at the top of the screen. Click on the vehicle name at the top of the screen.
Page 409 If your vehicle has reported the VIN, you will see the following pop-up window and it will already contain vehicle information. Click Edit. If your vehicle has not reported the VIN, you will not see this pop-up.
Page 410 Edit the nickname and description. If your vehicle has not reported the VIN, you can also enter your vehicle information at this time or leave it blank. Click Save to save your changes. Note: If you delete the nickname, the vehicle year and model will again be displayed. If you delete the description, the vehicle VIN will again be displayed.
Page 411: Username Menu
Username Menu To access your username menu, click on your username in the upper right-hand corner. From this drop-down, you can access your user settings and the OBD locator feature. You can also logoff from your Delphi Connect account by clicking Log Out.
Page 412: Refreshing Your Vehicle Data
Refreshing Your Vehicle Data Whenever you load a new page of information, the latest available vehicle data will be displayed. In addition, from anywhere within the website you can refresh your vehicle data by clicking the Refresh button. You will see the following message while your vehicle is being contacted for a refresh. Note: On the Health screen, clicking the Refresh button will initiate a scan of your vehicle for diagnostic trouble codes.
Page 413: Dashboard
Once the vehicle is contacted, you will see the following message. Select Dismiss to return to the website. The refresh process will continue in the background but the screen will not display the new vehicle information until you click on one of the tabs. Should the refresh fail, you will receive an error message indicating why the refresh was unsuccessful.
Page 414 • Last recorded Location of vehicle: • The most recent alerts:...
Page 415 • The most recent diagnostic information reported by your vehicle: • The most recent trips: Note: You will only see Health information if your vehicle has reported trouble codes using the diagnostic code scanning feature. See Performing a diagnostic Scan on Your Vehicle. If your vehicle has no Health issues you will see the following note: No trouble codes found.
Page 416: Location
Location Use the Location feature to locate your vehicles at any time. The location screen indicates the last recorded vehicle locations. The current vehicle, the one identified at the top of the screen, is indicated by a green vehicle marker with a black dot in the center. Other vehicles are indicated by a blue marker with a black dot in the center surrounded by a transparent circle.
Page 417 Depending on zoom level, all vehicles may not be visible on the main map. The mini map shows the locations of all vehicles selected for display. Vehicles that are close together are grouped and the number in the cirle indicates how many vehicles are in the group. Click on a group in the mini map to zoom the main map to that group of vehicles.
Page 418 Click on a vehicle marker to select it and display additional information such as the address. The marker of the selected vehicle will darken slightly and a pop-up will show additional vehicle information. If you click on a vehicle that is not the current vehicle, you will be able to Hide it, which will remove it from the location view.
Page 419 If you have selected a vehicle to show on the map and the location is unknown, a message will be displayed at the top of the map indicating how many vehicle locations are unknown. Click View more to see a list of all vehicles which have unknown locations.
Page 420: Hide/Show Vehicles On The Location Map
Hide/Show Vehicles on the Location Map On the location screen, you can select which of your vehicles you wish to display on the map using the Hide or Show Vehicles.
Page 421 Check the vehicles you wish to show in the location map. You cannot uncheck the current vehicle. Click Select Current Vehicle Only to display only the current vehicle on the map. Click Apply to save your changes and return to the map or Cancel to exit without saving.
Page 422: Find My Car
Find My Car Click the Zoom to Vehicle button to center the map on the current vehicle’s location.
Page 423: Find All My Cars
Find All My Cars Click the Zoom to All Vehicles button to resize the map to show all vehicles selected for display.
Page 424: Map View
Map View The map view can be customized using the the standard map controls, such as scrolling and zooming to adjust the Map view.
Page 425: Programmable Odometer
Programmable Odometer A programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you can set the odometer to 0 prior to a trip to use it as a trip odometer.
Page 426 Enter the desired value in miles. Tap Submit to save the value or Cancel to exit without saving.
Page 427: Managing Geo-Fences
Managing Geo-Fences A geo-fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses the boundary to enter or exit that location, an alert will occur and can be viewed on the Delphi Connect app or the website. You can also be notified via an email or text message if desired.
Page 428 2. In the GEO FENCES window, click CREATE NEW FENCE.
Page 429 3. Scroll and zoom the map to where you would like to place the Geo-Fence and tap DROP PIN HERE.
Page 430 4. Follow the on-screen instructions to locate, resize and name your Geo-Fence. Use the icons in the upper right corner of the map to change the shape of the geo-fence between a circle and a rectangle. You can hide the Geo-Fence panel to see more of the map by clicking on the panel tab (see yellow box).
Page 431: Create A Geo-Fence By Searching For An Address Or Business Name
Create a Geo-Fence by Searching for an Address or Business Name 1. Click the Geo Fence button in the Location view to begin managing Geo Fences. 2. In the Geo-Fences settings panel, click CREATE NEW FENCE.
Page 432 3. Click ENTER ADDRESS.
Page 433 4. Enter the address or business name you want to find and click VIEW RESULTS...
Page 434 5. Scroll through the list of search results. You can modify the search criteria and click VIEW RESULTS to refresh the results. Within the search results, click the desired location. A Geo-Fence will be created at the selected location.
Page 435 6. Follow the on-screen instructions to locate and size the Geo-Fence. Use the icons in the upper right corner of the map to change the shape of the geo-fence between a circle and a rectangle. The name of the Geo-Fence will default to your search text but you can change it to a different name.
Page 436: Edit An Existing Geo-Fence
Edit an existing Geo-Fence 1. Click the Geo Fence button in the Location view to begin managing Geo-Fences. 2. Click on the name of the Geo-Fence you want to edit. The map will center on that Geo-Fence. Click on the arrow next to the Geo-Fence you want to edit.
Page 437: Delete An Existing Geo-Fence
3. Follow the on-screen instructions to locate, resize and rename your Geo-Fence. You can hide the Geo-Fence panel to see more of the map by clicking on the panel (see yellow box). Simply click the tab again to show the Geo-Fence panel. When you are finished, select SAVE CHANGES to save it or CANCEL to exit without saving your changes.
Page 438 2. Click on the name of the Geo-Fence you want to edit. The map will center on that Geo-Fence. Click on the arrow next to the Geo-Fence you want to edit. 3. Click Delete.
Page 439: Enable Or Disable A Geo-Fence
Enable or Disable a Geo-Fence 1. Click the Geo-Fence button in the Location view to begin managing Geo-Fences...
Page 440 2. In the GEO FENCES window, click the checkbox to the left of the Geo-Fence you wish to disable. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence.
Page 441 3. To enable a Geo-Fence, check the box to the left of the Geo-Fence name. The Geo-Fence will be shown on the map again and alerts will again be generated by this Geo-Fence.
Page 442: Live Tracking
Live Tracking Live tracking provides you the ability to track your vehicle in real time using the website. Click on the Live Tracking icon to start live tracking. Due to the amount of data usage required to perform live tracking, tracking will automatically timeout after 10-minutes. You can restart tracking by selecting this feature again.
Page 443 3. You will see the following message once the vehicle is connected. Select Cancel to return to the Location view. 4. If the vehicle cannot be reached or located using the GPS feature, the service will retry to contact your vehicle. Select Cancel to return to the Location view. If your vehicle cannot be connected, the feature will timeout.
Page 444: Alerts
5. During live tracking, the vehicle marker will be red. To view the vehicle speed and the live tracking timer, click on the vehicle marker. To close the vehicle information pop-up, click the small x in the corner of the box. You can end live tracking at any time by clicking Stop Tracking. Note: The map will follow the vehicle during live tracking even if you change the zoom level.
Page 445: Clearing Alerts
You can also configure email and text message notifications for each alert. For more information on configuring your alerts and the associated notifications, see sections Configuring Alerts and Configuring Notifications. Use the navigation buttons to scroll through the alerts. Clearing Alerts To clear specific alerts, select the check box to the right of the alerts you wish to clear, then select CLEAR SELECTED.
Page 446: Health
To clear all alerts, do not select any alerts and press CLEAR ALL. You will be asked to confirm your desire to clear all alerts. Health The Health feature displays a history of vehicle diagnostic codes, often called trouble codes, which you have read from your vehicle.
Page 447: Performing A Diagnostic Code Scan On Your Vehicle
Performing a Diagnostic Code Scan on Your Vehicle To perform a diagnostic scan of your vehicle, navigate to the Health screen and click the Refresh button. You will see a warning to make sure the engine is turned off and the key is in the On position before continuing.
Page 448: Clearing Diagnostic Codes
Once the scan is complete, the diagnostic codes reported by your vehicle will be displayed on the screen. Use the navigation buttons to scroll through your codes. Clearing Diagnostic Codes You can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your display, you will no longer see them in your vehicle’s data but they may still be active in your vehicle.
Page 449 To begin clearing codes, tap CLEAR ALL. Tap Display to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap Cancel to exit.
Page 450: Recent Trips
Recent Trips The Recent Trips feature displays all the trips the vehicle has taken since you installed the module. The most recent trip is listed first. Use the navigation buttons to scroll through your trips. Click in any row (see the yellow box) to view the details of a specific trip.
Page 451: Key Fob Pairing
Key Fob Pairing The key fob setup process has two main steps, configuring your module for your vehicle and pairing your module with your vehicle. You can perform the configuration step at any time from either the smartphone app or the website. To complete the pairing step you will need to be in your vehicle.
Page 452 Before attempting the key fob pairing process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the module was able to identify your vehicle, you will see it displayed at the top of the screen below your vehicle name. If the module was unable to read your vehicle’s VIN, your vehicle will be identified by the word Vehicle followed by a number.
Page 453 2. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If you do not find a picture of your fob, click I don’t see my fob. In this case, your fob is not currently supported. 3.
Page 454 Following successful pairing of your Key Fob, you should be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the website to send key fob commands to your vehicle with your Internet connection.
Page 455: Key Fob Setup Without Vin
Key Fob Setup without VIN 1.To enable your keyfob feature without a vehicle VIN, navigate to the KEY FOB tab. If your key fob is not already set up, you will see the following message. Click on START CONFIGURATION to begin the fob set up process. 2.
Page 456 3. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If you do not find a picture of your fob, click I don’t see my fob.
Page 457 Following the successful pairing of your Key Fob, you will be able to use your Delphi Connect app to send key fob commands over the Verizon Network to your vehicle in the same manner as you would with your manufacturer key fob. In addition, you can also use the Delphi Connect website to send key fob commands to your vehicle.
Page 458: Username Menu
Username Menu To access your username menu, click on your username in the upper right-hand corner. From this drop-down, you can access your user settings and the OBD locator feature. You can also logoff from your Delphi Connect account by clicking Log Out.
Page 459: User Settings, Notification Language And Units Of Measure
User Settings, Notification Language and Units of Measure To access your user settings, click on your username in the upper right-hand corner. From the drown-click menu, click User Settings. From this screen you can modify your Username and your account email address. The account email is used to communicate information regarding your Delphi Connect account, for example, it is used for both the forgot username and forgot password features.
Page 460 To change your password, enter your current password in the box labeled “Password” and the new password in both the “New Password” and “Confirm new password” boxes. Use the drop-down boxes to change your Notification Language or your Units of Measure. The notification language setting allows you to receive your alert notifications, both email and txt messages, in any of the languages we support.
Page 461: Settings
Settings The Settings menu allows you to manage your modules and Alerts and Notifications Settings. Module Management Module Management allows you to: • View the modules associated with your account • Add modules to your account • Remove modules from your account...
Page 462: View Modules Associated With Your Account
View Modules Associated with Your Account On the Settings menu select MANAGE MODULES. You will see all the modules currently associated with your account.
Page 463: Add A Module To Your Account
Add a Module to Your Account 1. On the Settings menu select MANAGE MODULES.
Page 464 2. Click Add Module 3. Enter the ESN or IEMI and the device Registration Key exactly as they are printed on the module label — including the dash in the Registration Key. Click Add.
Page 465 4. If the module is still associated with another account, you will also need to enter the Username and Password of that account then click Submit. Click Cancel to exit without adding the Module. Note: Once you have added the module to your account, log out from your account on all smartphone apps and the website.
Page 466: Remove A Module From Your Account
Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported by the module will be available in the new account. Any previous key fob pairings will remain in the module after adding the module to the new account.
Page 467 2. Click the trash can icon next tp the ESN or IEMI number of the module you want to remove. Note: Removing a module from your account does not deactivate it from your Verizon account. This also does not cancel your monthly service with Verizon or Delphi Connect services. Contact...
Page 468: Configuring Reports
Configuring Reports The Reports and Alerts settings allow you to generate trip report. Reports will be in Excel for- mat containing information about trips made by your vehicle. Trips contained in the report can be changed by using the user selected date range (One time report) or generated with certain frequency (recurring reports).
Page 469 2. Select Reports.
Page 470 3. Input the Date Range to create a One Time Report...
Page 471 4. Once the start date and end date is range is selected tap Create Report to create your report.
Page 472 5. Hit the save button to save your report to your default download folder or select save if you would like to save the file name and save to another folder.
Page 473 6. Input the Frequency for a Recurring Report...
Page 474 7. You will need to enter an email address in user settings to access this feature. Please refer to the User Settings, Notification Language and Units of Measure section of this manual for help with adding your account email address.
Page 475 8. Select Frequency to set how often you would like to receive your trip report. You can select to receive reports every day, a specific day of the week, semimonthly or monthly.
Page 476 9. Slide the button to On to activate your recurring trip report or slide to Off to de-active your recurring trip report.
Page 477 10. Hit the Save Changes button to save your Recurring Reports settings...
Page 478: Configuring Alerts
Configuring Alerts The Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud data and can be viewed using your smartphone app. See section Alerts. You can also configure the notifications associated with each alert. See section Configuring Notifications.
Page 479 2. Click GeoFences. 3. To disable a specific Geo-Fence, click the checkbox next to the Geo-Fence you wish to disable. The checkmark will be cleared. This will not delete the Geo-Fence, but alerts will no longer be generated by this Geo-Fence. To enable the Geo-Fence click the box next to the Geo-Fence name.
Page 480 4. Click the Geo-Fence name to configure the entry and exit alerts individually. 5. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the words Trigger When Exited. Re-check the appropriate box to re-enable an alert.
Page 481 6. Click Save to save your changes or click the Back button or the side menu button to exit without saving your changes. See Configuring Notifications for information on configuring notifications.
Page 482: Configuring The Speed Alert
Configuring the Speed Alert 1. On the Settings menu select MANAGE ALERTS. 2. To disable the speed alert, click the checkbox next to the word Speed. The checkmark will be cleared.
Page 483 3. To enable the speed alert, click the checkbox. The checkmark will be added. 4. Click the word Speed to configure the speed threshold.
Page 484 5. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for 5 seconds or more, the speed alert will be recorded. 6. Click Save to save your changes or click the BACK button to exit without saving your changes. See Configuring Notifications for information on configuring notifications.
Page 485: Configuring The Motion Alert
Configuring the Motion Alert 1. On the Settings menu select MANAGE ALERTS. 2. To disable the motion alert, click the checkbox next to the word Motion. The checkmark will be cleared. To enable the motion alert, click the checkbox. The checkmark will be added. Click the word Motion to configure the motion threshold.
Page 486 3. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle experiences a motion of this force or more , the motion alert will be recorded. A setting of 2 G’s can typically be set off by slamming a vehicle door or rocking the vehicle.
Page 487: Configuring The Engine Rpm Alert
Configuring the Engine RPM Alert 1. On the Settings menu select MANAGE ALERTS. 2. To disable the engine RPM alert, click the checkbox next to the words Engine RPM. The checkmark will be cleared. To enable the engine RPM alert, click the checkbox. The checkmark will be added.
Page 488 3. Click the words Engine RPM to configure the RPM threshold. 4. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM alert. That is, when the engine RPM exceeds the RPM threshold for the number of seconds you specify, the engine RPM alert will be recorded.
Page 489: Configuring Notifications
Configuring Notifications For each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ability to send a notification email to any number of email addresses you choose for each alert and to send a text message to any number of mobile phones you choose for each alert.
Page 490 2. Click the word Speed to configure the notifications. 3. Click Add new notification.
Page 491 4. Select Email for the notification type. 5. Enter a valid email address in the format myemail@email.com and click Save. Click Cancel to exit without saving. To enter additional email addresses, click Add new notification again. You can enter as many email addresses as you wish.
Page 492: Delete A Notification Email Address
Delete a Notification Email Address You can delete an email notification associated with any alert. The process is similar for all alerts, here is how to delete email addresses for the speed alert. For Geo-Fence notifications, you will need to click the name of the Geo-Fence you wish to configure. 1.
Page 493 3. To delete a notification email address, click the x next to the email address. 4. You will be asked to confirm you want to delete the email. Click Delete to delete it, click Cancel to exit without deleting.
Page 494: Add A Notification Text Number
Add a Notification Text Number You can add a text notification to any alert. The process is similar for all alerts, here is how to add one to the speed alert. For Geo-Fence notifications, you will need to click the name of the Geo-Fence you wish to configure.
Page 495 3. Click Add new notification. 4. Select Text for the notification type.
Page 496 Enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, click Add Text. You can enter as many mobile numbers as you wish.
Page 497: Delete A Notification Text Number
Delete a Notification Text Number You can delete a text notification mobile number associated with any alert. The process is similar for all alerts, here is how to delete mobile numbers for the speed alert. For Geo-Fence notifications, you will need to click the name of the Geo-Fence you wish to configure. 1.
Page 498 3. To delete a notification mobile number, click the x next to the mobile number.
Page 499: Frequently Asked Questions
Frequently Asked Questions 1. What are the extension cable and cradle mount for? The relocation kit, which includes the extension cable and cradle, will allow you to install the module in a location other than the OBDII connector. This may be desired because the module interferes with driver or passenger movement or for aesthetic reasons.
Page 500 may actually be going just under the speed the speedometer indicates. To see the alert in the mobile apps or website, you may need to refresh the data using the refresh data. To receive an notification via email, ensure your email address is entered correctly in the settings area for notifications.
Page 501 email, you need to ensure your email address is entered correctly in the settings area for email. 10. Why do I see multiple geo-fence alerts at about the same time when I crossed the geo-fence only once? Geo-fence detection depends on a number of factors, including the tolerance of the GPS system, the size of the geo-fence and how close the vehicle is to the edge of the geo-fence.
Page 502 You can use the application manager on your phone to stop the app from running. Or you can turn your phone off and then back on again. 20. What happens if I load the app on my non-Verizon phone? The smartphone apps are designed to run on the following smartphones regardless of your...
Page 503 21. How many mobile devices or PCs can be logged on to the same account? There is no limit on how many phones and/or PCs can be logged into the same account. 22. If I have multiple modules on one account, how can I see the data from my other vehicles? On an iPhone, you can select a different vehicle by tapping on the vehicle icon in the upper right hand corner.
Page 504 28. Why doesn’t my VIN or my make, model and year of my vehicle show up on my Dashboard page? Not all vehicles report VIN to the module. For those which do not, you will see the word “Vehicle” followed by a number, such as “Vehicle 1. ” You can update your vehicle information by entering the VIN or the make, model and year of your vehicle yourself.
Page 505 35. Does the module impact my gas mileage? The module has no impact on your vehicle’s gas mileage. 36. Why don’t I see the right vehicle at the top of my Dashboard page? If you have connected your module to more than one vehicle or have more than one module in your account, you can choose which vehicle’s data you want to view.
Page 506 40. I setup the key fob feature with my vehicle and now my factory Key Fob doesn’t work. Why? During key fob setup, the step where your factory key fobs needed to be re-paired may not have completed successfully. You can repeat the key fob setup by initiating the setup process in the website (not the app) and trying the setup again.
Page 507 to cancel the Live Tracking mode. You can continue to Live Track an unlimited number of times after a timeout. 46. I was tracking a vehicle and it stopped giving me a location and then started up again. Why? If the module or you cell phone lose their cellular connection during live tracking, updates will stop.
Page 508 extension cable may be necessary to relocate the module to a better location for GPS reception. 52. I don’t see all my vehicles on the map? On the dashboard, only the current vehicle will be displayed on the small location map. On the Location screen, all vehicles that are selected to be displayed will be shown.
Page 509 the odometer to match their vehicle’s odometer for total mileage or use it as a trip odometer by setting it to zero before each trip. 58. Why can’t I see my trip on the recent trips? Press the refresh button on the app or website and wait up to 2 minutes for the refresh to complete.
Page 510 62. I unplugged my module before I took it to the dealership. How do I re-install it? Do I have to do everything again? Follow the instructions in section “Module Removal & Re-Pairing Procedure” of the installation pamphlet. 63. Why do the lights on the module change color while I drive? The module status LED indicates data transmission which is fully explained in the installation pamphlet and the User Manual.
Page 511 68. Why isn’t my car listed as a compatible car? Will it ever be? Either support for your vehicle has not been confirmed or there is a known incompatibility. 69. How do I properly remove my module? If possible, support the vehicle OBDII connector housing and gently wiggle the module as you pull uniformly outward away from the vehicle OBDII connector.
Page 512 the diagnostic codes in your vehicle will not repair any problems it may have. Driving a vehicle that has diagnostic problems without first repairing them may cause damage to your vehicle. You should always correct any problems before clearing the diagnostic codes in your vehicle. 75.
Page 513 account and log back in and ii) if currently installed in a vehicle, remove the second module from the vehicle and reinstall it in the vehicle. These two steps will ensure you will be able to see the new module in your account. In the apps, from the Settings menu, tap Account Settings, then tap Module Management.
Page 514: Status Led And Troubleshooting
OFF and ignition ON before pressing Function Engine must be OFF and button. ignition ON before pressing Function button. Solid or On Verizon network On Verizon network blinking • Idle/dormant (3 blinks • Ready, no data activity (solid green) green every 30 seconds) •...
Page 515 Solid or On Roaming network On Roaming network blinking • Idle/dormant (3 blinks • Ready, no data activity (solid yellow) yellow every 30 seconds) • Data activity (blinks with data transfer) • Ready, no data activity (solid yellow) • Data activity (blinks with data transfer) Solid red No wireless service...
Page 516: Troubleshooting
Verify your connection to smartphone or computer is active. connection to smartphone or internet connection to computer Can’t find Vehicle older The Delphi Connect system is not compatible with older OBD port on than 1996 vehicles vehicle Incorrect OBD Call Verizon support (800)922-0204 photo in app...
Page 517 Diagnostics connector or OBD port. Defective Replace Delphi Connect system Delphi Connect system LED remains Delphi Connect Ensure vehicle is in a Verizon coverage area white system can’t Ensure your Verizon account is active (call *611 from your provision Verizon cell phone or...
Page 518 Can’t get to Delphi Connect Check that Delphi Connect system LED turns green when Dashboard system is engine is started. If it does, (call *611 from your Verizon cell page for first not reaching phone or time login the Delphi (800) 922-0204).
Page 519 No green Engine Turn off ignition, wait 10 seconds and restart engine. LED with start wasn’t Wait up to 10 seconds to see if green LED appears. Try engine detected unplugging/replugging Delphi Connect system (disconnect running, LED Module and repeat vehicle setup procedure) flashes blue every 10 seconds...
Page 520 Cloud server Wait a few minutes and try again. If still not working, call problem *611 from your Verizon cell phone or (800) 922-0204 Can’t get Incompatible Check fitment guide (connectedcar.delphi.com/fitment) Delphi vehicle Connect...
Page 521 Check if smartphone Bluetooth is ON. Verify No Bluetooth Delphi Connect system (ACT231) is listed connection in smartphone paired Bluetooth devices. (if paired and Verify smartphone is listed in Delphi smartphone...
Page 522 Can’t pair my Incompatible Must be iPhone with iOS 5.0 or later or Android 2.2 or later smartphone smartphone and with Bluetooth® 2.1 or higher. to Delphi Connect Delphi Connect On the Settings menu in the app, tap Vehicle Settings, then system with system wasn’t tap your vehicle from the list, then tap Bluetooth Settings,...
Page 523: Customer Information
Delphi alone or in conjunction with third parties. Verizon Wireless is not responsible for your use of your wireless device, including any damage resulting from installation of the device and is not responsible for any non-Verizon Wireless applications, services, or any personal information you submit to Delphi or that is associated with your Delphi account or that you share with others.
Page 524: Product Safety And Warranty
Product Safety and Warranty Health and Safety This section outlines the safety precautions associated with using Vehicle Diagnostics. The term “mobile device” will be used to refer to the Vehicle Diagnostics in this section. Before operating your vehicle with your mobile device plugged in, please be aware of all the safety details.
Page 525 • DO NOT expose this equipment to rain or spilled beverages. • DO NOT use unauthorized accessories. GPS & AGPS You mobile device uses a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP).
Page 526 (2) This device must accept any interference received. Including interference that may cause undesired operation. INFORMATION TO THE USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful Interfer-...
Page 527 This Warranty does not apply to: (a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage; (b) Product whose mechanical serial number or electronic serial number has been removed, altered or defaced; (c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions;...
Page 528 Therefore, we strongly recommend you make a back up copy of all data and software contained on your Product before submitting it for repair or service. This includes all contact lists, downloads (i.e. third-party software applications, ringtones, games and graphics) and any other data added to your Product.
Page 529 THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.
Page 531 OM231VW v.00...

Verizon ACT231 User Manual

Quick Links

Troubleshooting

Related Manuals for Verizon ACT231

Summary of Contents for Verizon ACT231