Contacts - I-Trac GTLT2 User Manual

SIM card has expired
SIM has PIN code set
SIM is warped or damaged
Roaming not enabled
Error connecting GSM antenna
Problem: SMS received starts with 'Last...'
Possible Cause:
Unit does not have clear view of the sky
GTLT2 is in an inner place
Battery is low
Error connecting GPS antenna
Problem: Unit Fails to Connect to Server via GPRS
Possible Cause:
SIM card in GTLT2 does not support GPRS function
GPRS function of GTLT2 is turned off
Incorrect IP address or PORT
GSM signal is weak

Contacts

If you encounter any problems when using our products, and cannot solve them by yourself, please contact
our technical support team by writing an E-Mail to us. We will be pleased to help you.
GTLT2 USER MANUAL,
Check in phone that the SIM can send SMS message. Replace SIM card if needed.
Remove PIN code by inserting SIM in you phone and deleting the code.
Inspect SIM, clean the contacts. If re-inserting does not help try another to see if it will
work.
If you are in a different country your SIM account must have roaming enabled.
Make sure the GSM antenna is connected to the GSM interface.
Resolution:
Move the antenna of the unit to a location where the sky is visible.
Wait for the target to come out
Recharge the unit and the GPS will start working.
Make sure the GPS antenna is connected to the GPS interface.
Resolution:
Enable SIM card GPRS function.
Turn on GPRS function of GTLT2.
Get the right IP address and PORT and reset to GTLT2
Move the unit to a location with good GSM reception.
Page 21 of 21
www.i-trac.cn