Use This Problem Solver
POSSIBLE CAUSE AND REMEDY
A fuse in your home may be blown, or the circuit breaker tripped. Replace fuse or reset
circuit breaker. Remove any other appliances from the circuit.
the rack. Water is causing utensils to rattle. Make sure everything is securely placed
Check for improper loading. Dishes shouldn't nest together. Avoid overloading.
Check the rinse agent dispenser to see that it's not empty.
Check inlet water temperature. It should be at least 120°F. (To test, see page 6.)
To obtain the benefits of a complete cycle, be careful that you
farther than necessary
than usual? If so, wait until pressure is normal before using your dishwasher.
BLACK OR GRAY
MARKS ON DISHES
The dispenser cover may not be opening or may be blocked by improperly loaded items.
cup still doesn't open automatically, call for service. Detergent may be old. If the powder
detergent is hard or caked in the box, throw it away. The detergent may not be working
Cycle Indicator dial must be in OFF position for cup to close and latch properly. If you
PUMP OUT OF
Utensils may not be secure on rack pins, or something small may have dropped from
Make sure inlet water temperature is correct. (See page 6.)
Unload the bottom rack first. Water from dishes in the top rack may be spilling into the
to start the dishwasher.
Water pressure may be temporarily low. Turn on a faucet. Is water coming out slower
Improper rack loading. (See pages 8 and 9.)
Aluminum utensils often leave marks when they rub against other dishes. Remove marks
with a mild abrasive cleanser.
Water may not be reaching the detergent cups. Move dishes that may be blocking
If you used a powder detergent, open the cup and remove any caked-on detergent. If the
well. Try another brand.
unlatch the door and open it to dry your dishes, the Cycle Indicator does not advance to
OFF by itself.
Tea or coffee can stain cups. Remove the stains by hand, using a solution of 1/2 cup
An overall yellow or brown film on dishes or glassware can be caused by iron deposits in
water. A special filter in the water supply line is the only way to correct this problem.
Your water softener company can tell you about the filter.
Yellow film on sterling silver results when you wash copper utensils in the same load.
Silver polish will usually remove this stain.
If the entire bottom of the tub has water, you may have a drain problem.
Check the kitchen sink. Is it draining well? You may need a plumber.
If dishwasher drains into disposer, run disposer to clear. Be sure disposer is not clogged.
If vinegar or citric acid crystal rinse doesn't work, the cloudiness is "etching." The film
cannot be removed.
It can be prevented:
Use less detergent if you have soft water. Wash glassware in the
shortest cycle that will get them clean.
Water temperature entering dishwasher exceeds 150°F.
do not turn the dial any