Troubleshooting - Sony Trinitron KV-24FV12 Service Manual

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no Make sure the power cord is plugged in.


sound
If a red light is flashing on the front of your TV for


more than a few minutes, disconnect and reconnect
the power cord to restore the TV. If the problem
continues, call your local service center.
Check the TV/VIDEO settings: when watching TV, set


to TV; when watching video equipment, set to VIDEO
(page 11).
Make sure the batteries have been inserted correctly


into the remote control (page 2).
Try another channel, it could be station trouble.


Poor or no Adjust Picture in the Video menu (page 18).


picture, good
Adjust Brightness in the Video menu (page 18).


sound
Check the antenna and/or cable connections (page 3).


Good picture, Press so that MUTING disappears from the


no sound screen (page 11).
Check your Audio settings. Your TV may be set to


Auto-SAP (page 20).
No color Adjust Color in the Video menu (page 18).


Only snow Check the Cable setting in the Options menu under


appears on the Setup (page 30).
screen
Check the antenna and/or cable connections (page 3).


Make sure the channel selected is currently


broadcasting.
Dotted lines or Adjust the antenna.


stripes
Move the TV away from other electronic equipment.


Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Double images Check your outdoor antenna or call your cable service.


or ghosts
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