Ford 2016 C-MAX HYBRID Owner's Manual page 319

Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Message
911 Assist
On
Off
Off selections include:
Message
Off with reminder:
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
SYNC
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 195).
Important information about the fuel pump
shut-off is in this chapter.
Action and Description
Press the OK button to confirm and enter the 911 Assist menu.
Press the OK button when the desired option appears in the
radio display.
Action and Description
Provides a display and voice reminder at phone connection
at vehicle start.
Provides a display reminder only without a voice reminder at
phone connection.
•
•
316
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.