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BT Diverse 5310 ~ 5th Edition ~ 11th June '03 ~ 5191
User Guide
BT DIVERSE 5310
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the UK.

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Table of Contents
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Summary of Contents for BT DIVERSE 5310

  • Page 1 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 User Guide BT DIVERSE 5310 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Please open this page for an ‘At a glance’ guide to your BT Diverse 5310.
  • Page 3: At A Glance

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 At a glance Display Left hand side Displays the status Lets you set the of your handset. alarm clock. Right hand side Right hand side Takes you into the Takes you into the redial list.
  • Page 4 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Base BT Diverse 5310 Contact points Page/Registration button Use to register handsets and to page a handset. Base underside Telephone line cord socket Power socket...
  • Page 5: Table Of Contents

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 In this guide Handset settings Please refer to the separate Using Alarm clock SMS User Guide for instructions on Appointment call using the SMS functionality. Walk and talk...
  • Page 6: Main Menu Structure

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Menu structure Write message Incoming Outgoing Service Centre 1 - > Settings Service Centres Service Centre 5 SMS Mailboxes SMS > 1-3 Notify Number Notify Type Missed Calls...
  • Page 7: Messages

    Network Mailbox Note If your handset is registered to a BT Diverse 5350 answering machine base, you will have additional menu’s in Voice Mail. Please refer to your BT Diverse 5350 guide to see what further menus are now available.
  • Page 8: Quick Guide

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Quick guide to handset settings Page Switch the handset OFF/ON: Hold down. (default is ON) Switch Keyguard Hold down. on/off Switch handset Hold down. ringer off Make a call ➤...
  • Page 9: Quick Guide To Handset Display Icons

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Quick guide to handset display icons Redial, lists up to the last 10 dialled number. Flashes to indicate new messages (e.g Calls or SMS). For calling other handsets.
  • Page 10: Introduction

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Introduction Unpacking your For your records BT Diverse 5310 Date of purchase: If anything is missing, please contact your place of purchase immediately. Place of purchase: BT Diverse 5310...
  • Page 11: Safety Information

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Safety information Safety information General Cleaning Only use the power supply included Simply clean the handset and base with the product. Using an station with a damp (not wet) cloth, or unauthorised power supply will an anti-static wipe.
  • Page 12: Setting Up

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Setting up Plan the location Plug the power supply unit into the wall socket Situate your product close enough to the telephone and mains power sockets so that the cables will reach.
  • Page 13 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Registering and charging WARNING the handset Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal The display is protected by a plastic Hydride (NiMH) rechargeable film.
  • Page 14 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Out of range? If the icons on the display flash continuously... If you go out of range of a base station for a long time while your handset is...
  • Page 15 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Connect the telephone Setting the date and time line cord to the base and plug into the wall socket Press the Menu options button. MENU Press the DOWN navigation...
  • Page 16: Using The Telephone

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Using the telephone Preparatory dialling Note To exit a menu at any time, press the RED PHONE button. This will take Enter the phone number first. you back one step. Keep pressing the...
  • Page 17: Handsfree

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To receive an external call To make a handsfree call Press the GREEN PHONE Dial the number button to answer the call. Press the HANDSFREE button. ➤ The loudspeaker is switched...
  • Page 18: Using The Directory

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To answer a call in handsfree To store an entry in the directory When the phone rings: Press the DIRECTORY button. Press the HANDSFREE button. ➤ Press the MENU options button.
  • Page 19: Character Map

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.
  • Page 20: Vip Ringing

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 VIP ringing To dial a number in the directory You can mark directory entries of callers who are important to you as VIP Press the DIRECTORY button. callers. You can also allocate a...
  • Page 21 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To edit a directory entry To copy an entry to another Diverse 5000 handset Press the DIRECTORY button. You can copy individual Use the keypad to enter the...
  • Page 22 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To copy the entire directory To delete an entry to another Diverse 5000 handset Press the DIRECTORY button and open the directory. Press the DOWN navigation You can copy the entire...
  • Page 23: Redial

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Extra directory To copy numbers shown in the redial list to the directory Your BT Diverse 5310 has an additional 10 name and number Press the REDIAL options directory.
  • Page 24: Secrecy

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Paging and internal calls To delete a number from the redial list You can alert handset users that they are wanted, or locate a missing handset. Press the REDIAL options If you have multiple handsets button.
  • Page 25 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To put an external call on hold Note while you make an internal call You can also page all handsets by pressing the PAGE button on the base station.
  • Page 26 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To answer a waiting call during an internal call If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.
  • Page 27: Caller Display And Other Bt Calling Features

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Caller Display and other BT Calling Features Note IMPORTANT To use Caller Display and Call Waiting Calls that are ‘withheld’, ‘unavailable’ you must first subscribe to the Services or ‘international’...
  • Page 28 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To call the number: To view the Calls list Press the GREEN PHONE button. The number displayed When you have new calls, the is dialled. icon flashes in the display.
  • Page 29: Network Mailbox

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To copy a number from the To delete the whole Calls list: Calls list to the directory: Press the MENU options MENU Press the MENU options button. MENU button.
  • Page 30: Call Waiting

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Call Waiting Other BT Calling Features If you also subscribe to a Call Waiting Your BT Diverse 5300 handset helps you Service, when you are on a call and use your Network’s special services.
  • Page 31 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To switch Call Waiting on/off Ring Back Off You can choose whether to have If you make a call and the your Call Waiting service number is engaged you can...
  • Page 32 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Press the UP or DOWN To set Call Divert navigation button to display All Calls , the option you want No Answer or When Busy . Note Press the OK options button Call Divert requires subscription again.
  • Page 33: Additional Features

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Additional features Voice Mail To set up quick access to your Voice Mail service when behind a switchboard e.g. If you have Call Minder or a Network Meridian Mail...
  • Page 34 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Press the OK options button. Note Press the RED PHONE button If your handset is registered to an until you reach the idle display. answering machine base i.e.
  • Page 35: Handset Settings

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Handset settings You can choose a range of settings to suit your personal preferences. Press the LEFT or RIGHT To change the earpiece volume navigation button to set the and handsfree volume volume level you want.
  • Page 36 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Press the LEFT or RIGHT To change the display navigation button to set the language ringer level you want. Press the OK options button. Press the MENU options button.
  • Page 37: Alarm Clock

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Alarm clock Note The alarm will only sound if the You can use your handset as an alarm handset is in idle mode. The alarm clock. You must set the date and time will not sound if the Room Monitor before the alarm will work.
  • Page 38: Appointment Call

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Press the OK options button. Appointment call < Enter Text >. Display shows You can use your handset to remind Enter a name for the yourself of an appointment. You can set appointment, e.g.
  • Page 39 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To stop the appointment call To switch off your handset’s alarm ringing beeps and tones When the alarm goes off it You can switch off and on: sounds like an incoming call •...
  • Page 40 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To switch auto talk on or off To reset a handset When you receive a call, you You can restore a handset to can answer it simply by lifting its factory settings.
  • Page 41 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Press the OK options button. To switch keyguard on and off Press the C options button to delete the old name. You can lock the keypad so that...
  • Page 42: Walk And Talk

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 • The handsets are registered to Enter an available number. different bases but are both set to If the number is already Best Base . assigned to another handset you hear a beep.
  • Page 43: Room Monitor

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Room monitor To use walk and talk You can use a handset as a room monitor. To call a handset: If a certain noise level is reached, for...
  • Page 44 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To enter an external or To set the room monitor internal number for your sensitivity level room monitor call Press the MENU options MENU Press the MENU options MENU button.
  • Page 45 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To switch the room monitor off Press the MENU options MENU button. Display will show Room Monitor off . Press the OK options button. To switch the room monitor...
  • Page 46: Base Station Settings

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Base station settings Press the OK options button to Base station PIN (Personal save the new PIN. Identification Number) Press the RED PHONE button until you reach the idle display.
  • Page 47 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 The settings after a reset will be: To set repeater mode deleted Calls list Handset names INT 1- INT 6 You can extend the range of tone Dialling mode...
  • Page 48: Using Additional Handsets And Bases

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Using additional handsets and bases Up to six handsets can be registered Registering additional and operated from the BT Diverse 5310 handsets base station. This allows you to make...
  • Page 49 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 If the base station is a Note BT Diverse 5310 or 5350 base press the PAGE button for If all internal numbers have been approximately three seconds. assigned then the internal number 6 will be re-assigned.
  • Page 50 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To register BT Diverse 2000/ To de-register a handset 3000/4000 series handsets and other makes Press the INT navigation button to display the list of Providing your handset is...
  • Page 51: Help

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply There are no batteries in the is plugged in at the base and handset.
  • Page 52 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Handset does not ring. The handset ringer may be Hold down to switch the ringer switched off. back on. The incoming caller’s number is The caller’s number has been...
  • Page 53: General Information

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 General information Within the 12-month guarantee period: Guarantee If you experience difficulty using the product, prior to returning your Your BT Diverse 5310 is guaranteed for product, please read the Help section...
  • Page 54: Technical Information

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Technical information Switchboard compatibility Generally this telephone may be How many telephones can you have on connected to switchboards. In the event the line? of any difficulties please consult your All items of equipment have a Ringer switchboard Service Provider.
  • Page 55 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 To set the recall time To switch temporarily from pulse to tone dialling You need only adjust this setting if your switchboard requires a If you are using pulse dialling...
  • Page 56: Setting Pauses

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Setting pauses To set the duration of a pause Note You can set the length of a If you want to insert a pause into a pause that is inserted after pressing the RECALL button.
  • Page 57: Index

    BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Index dial a number from dditional handset and bases display status of call Alarm clock display time of call Appointment call view Auto talk on/off Calls ase station PIN...
  • Page 58 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 delete all entries Melody delete an entry Music on hold dial a number n/off edit an entry auto talk extra directory beeps and tones store name and number...
  • Page 59 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 afety information Secrecy Setting up Switchboard compatibility echnical information Telephone line cord Time – set Tone dialling Transferring calls IP ringing Voice Mail retrieve messages set one-touch access...
  • Page 60 BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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