I Can't Hear The Sound Clearly; Testing The Sound - Samsung UN50JU6500FXZA E-Manual

I Can't Hear the Sound Clearly

Testing the sound

MENU
(MENU/123)
If the TV plays the Sound Test melody without distortion, there may be a problem with an external
device or the broadcast signal's strength.
The problem
There is no sound or
the sound is too low at
maximum volume.
The picture is good but
there is no sound.
The speakers are making
an odd sound.
Support Self Diagnosis
Check the volume control of the device (cable or satellite box, DVD, Blu-ray,
etc.) connected to your TV.
Set (MENU/123) or
If you are using an external device, check the device's audio output option. (For
example, you may need to change your cable box's audio option to HDMI if the
box connected to your TV is using an HDMI cable.)
To listen to computer sound, connect an external speaker to the computer's
audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the
device's power cable.
Make sure that the audio cable is connected to the correct audio output
connector on the external device.
For antenna or cable connections, check the signal information. A low signal
level may cause sound distortions.
Sound Test
Run ((MENU/123)
Test).
Sound Test
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Try this!
TOOLS Speaker List
MENU
TV Speaker.
to
Support Self Diagnosis Sound