I Can't Hear The Sound Clearly; Testing The Sound - Samsung UN65KU6500FXZA E-Manual

The problem
The color is poor or the
picture is not bright
enough.
There is a dotted line
on the edge of the
screen.
The picture is black
and white.
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung's Call Center for assistance.
" If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
" If the problem persists, check the signal strength or refer to the external device's user manual.

I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings Support
If the TV plays the Start Sound Test
device or the broadcast signal's strength.
The problem
There is no sound or
the sound is too low at
maximum volume.
The picture is good but
there is no sound.
Go to the Picture and then adjust the
settings.
See if Energy Saving Mode
Saving Mode) has been enabled.
Try resetting the picture. (
Picture)
Change Picture Size to
If you are using AV, analog equipment, disconnect the adapter from the Component
(Blue) input jack on the TV and connect it to the AV In (Yellow) input jack.
Self Diagnosis Start Sound Test
melody without distortion, there may be a problem with an external
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)
connected to your TV.
Set Settings
If you are using an external device, check the device's audio output option. (For
example, you may need to change your cable box's audio option to HDMI if the box
connected to your TV is using an HDMI cable.)
To listen to computer sound, connect an external speaker to the computer's audio
output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device's
power cable.
Try this!
Picture Mode, Brightness, Sharpness, and
( Settings
Settings Picture
16:9 Standard.
Try this!
Sound Sound Output
System Eco Solution
Expert Settings
to TV Speaker.
Color
Energy
Reset