Breville Smart Scoop Ice Cream Machine BCI600XL Instruction Booklet page 28

TROUBLESHOOTING PAGE HEAdER.....
PROBLEM
Ice cream won't
freeze
Paddle won't move
Lid will not lock
into position
frozen dessert not
frozen in allocated
time
Can't remove
bowl insert after
churning
How do I make soft
serve ice cream?
I want my ice
cream even harder!
Can I put my mix-
ins into the custard
base?
My ice cream
maker seems to be
vibrating briefly?
28
BCI600XL_IB_E12_FA.indd 28
EASy SOLUTION
• Compressor is not chilling or on.
• Alcohol in ice cream? Added too much or too soon.
• Ensure there is adequate ventilation around the machine.
We recommend a minimum of 6 inches around the vents.
• If the PRE-COOL function is used and the bowl was wet then
ice may have formed in bowl. Turn unit off and check for ice.
Allow to defrost and dry thoroughly.
• Check to see if center spindle is inserted correctly into plastic
paddle; if this is not the case then there is an internal issue –
call Breville customer service.
• Paddle and bowl are not positioned properly – make sure
the handle of the bowl sits within the grooves and paddle is
inserted properly.
• Dessert mixture was too warm when placed in the ice cream
bowl for time allocated in manual setting.
• Outside of bowl may have been wet. Turn unit off and wait
approximately 5 minutes for defrosting to take place.
• The frozen desserts on the hardness indicator bar are only there as
a guide. Try making your soft serve on the sorbet setting. You can
turn the hardness back up if the ice cream is not hard enough.
• Remove ice cream from ice cream bowl, place in another air-
tight container and place in freezer for a further 60 minutes or
until desired hardness is achieved.
• Yes. Put your mix-ins at the end when prompted.
Note: often ingredients such as fruits may disintegrate during
the churning process if added too early.
• The internal compressor is mounted on special rubber mounts
to reduce the noise and vibration during operation. When
cooling is not required the compressor will automatically turn
off and a small amount of vibration for 1-2 seconds is normal.
7/02/12 2:58 PM