Before You Call; Troubleshooting - Maytag NEPTUNE MAH550 User Manual

Before You Call ....................................... ...........
For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care proce-
dures, see the enclosed Laundering Tips booklet.
Check these )oints if your Maytag Neptune
TM
washer...
• Use Max Extract option.
Load Is Too Wet at • Try using a high efficiency detergent to reduce sudsing.
End of Cycle • Load is too small. Very small loads (one or two items) may not
spin out completely.
• •• .....•, .• • .•. • • ... *•. • . .... • . •.. • •.... ,•. • . • • • ••.... • • .•. • . ••. •• ... •. •
• Door firmly closed.
• Make sure hose connections are tight.
Leaks Water • Make sure end of drain hose is correctly inserted and secured to drain facility.
• Avoid overloading.
• Use high efficiency detergent to prevent over-sudsing.
• •. • . • . ... •..... • ,, . ..... • • • . ..... • .. .... •.. •• *.. •.. .•... ....•..... •.. ••....... •
• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call f_
service.
Won't Spin or • Close the door and push the START/STOP button. For your safety, washer will n(
Drain tumble or spin unless the door is closed.
• After pressing the START/STOP button, it may take a few moments before the clothe
washer begins to spin. The door must lock before spin can be achieved.
• See "Tub is Completely Full of Suds" below.
• ••. ••. *•..•..., ,...•..•. •• .. ••..., • . • . .. •*. •• •. ••..•, ... •. •• • •
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Turn the control dial to proper cycle and push the START/STOP button l
start the clothes washer. If equipped with buttons, be sure they are fully depressed.
Stops • Close door and push the START/STOP button to start the clothes washer. For yo_
safety, washer will not tumble or spin unless door is closed.
• This may be a pause or soak period in the cycle. Wait briefly and it may start.
• Check screens on inlet hoses for obstructions. Clean screens periodically.
• .. • .. •. ••. ••• ••..•,• ••.* •.. ••* .. ...•• •• • . • . • . .•.... •. •. .. ••• ... •• • ..• . ...*.. ••• .. •
Tub is • Run the clothes washer through another complete cycle using cold water.
Completely • Reduce detergent amount for that specific load size, soil level and water hardness.
Full of Suds • Use high efficiency or low sudsing detergent specially formulated for front load washel
• •• ....•• •. •. •. •, •...• • • • •..•.....•. •• .•.... ••. .... ••..........• ... ••.... •. •• • • ,
• Turn both faucets on fully.
• Check that the temperature selector button is fully depressed.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets and inlet connections. Flush wal
line before filling washer.
Fills with • Check the water heater. It should be set to deliver a minimum 120°F (49°C) hot wal
the Wrong at the tap. Also check water heater capacity and recovery rate.
Temperature • Disconnect hoses and clean screens. Hose filter screens may be plugged.
Water • When warm rinse is selected, only the final rinse will be warm. The first t_
rinses will be cold.
• While the washer is filling for cold or warm wash temperatures, both hot and c(
water will go through the dispenser as the automatic temperature control feature che¢
incoming water temperatures. This is normal.
• *...•..•..•. • • •. • .. •. •. •• ... •. ••• .. .. ........ • . • . ... ••. •• ... *.•..•• ....•.•..•• •.
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