Obtaining Warranty Service - 3Com Cable Modem External Getting Started Manual

56 C 7: R
HAPTER EGULATORY
April 1, 2000, or ninety (90) days after purchase of the
product from 3Com or its authorized reseller, 3Com shall,
at its option and expense, provide a software update which
would effect the proper performance of such product,
repair such product, deliver to Customer an equivalent
product to replace such product, or if none of the
foregoing is feasible, refund to Customer the purchase
price paid for such product.
Any software update or replaced or repaired product will
carry a Year 2000 Warranty for ninety (90) days after
purchase or until April 1, 2000, whichever is later.

Obtaining Warranty Service

Customer must contact a 3Com Corporate Service Center
or an Authorized 3Com Service Center within the
applicable warranty period to obtain warranty service
authorization. Dated proof of purchase from 3Com or its
authorized reseller may be required. Products returned to
3Com's Corporate Service Center must be pre-authorized
by 3Com with a User Service Order (USO) number marked
on the outside of the package, and sent prepaid and
packaged appropriately for safe shipment, and it is
recommended that they be insured or sent by a method
that provides for tracking of the package. The repaired or
replaced item will be shipped to Customer, at 3Com's
expense, not later than thirty (30) days after 3Com receives
the defective product.
In the United States:
In Canada:
I L
NFORMATION AND IMITED
3Com
USO #________
Dock 15
1800 W. Central Ave.
Mount Prospect, IL 60056
Keating Technologies
USO #________
25 Royal Crest Court, Suite 120
Markham, Ontario L3R 9X4
W
ARRANTY