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Manuals and User Guides for Extreme Networks Summit 48i. We have
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Extreme Networks Summit 48i manual available for free PDF download: Troubleshooting Manual
Extreme Networks Summit 48i Troubleshooting Manual (112 pages)
Advanced System Diagnostics and Troubleshooting Guide
Brand:
Extreme Networks
| Category:
Switch
| Size: 0.97 MB
Table of Contents
Troubleshooting Guide
1
Table of Contents
3
Preface
9
Introduction
9
Terminology
9
Conventions
9
Related Publications
10
Chapter 1 Introduction
11
Diagnostics: a Brief Historical Perspective
12
Overview of the Extremeware Diagnostics Suite
13
Supported Hardware
13
Applicable Extremeware Versions
13
Chapter 2 Hardware Architecture
15
Diagnostics Support
15
The Blackdiamond Systems
16
Blackdiamond 6800 Series Hardware Architecture Differences
16
The Blackdiamond Backplane
17
Blackdiamond I/O Modules
18
Management Switch Modules
19
Blackdiamond MSM Redundancy
20
Causes of MSM Failover and System Behavior
20
Alpine Systems
22
Summit Systems
23
Chapter 3 Packet Errors and Packet Error Detection
25
Overview
25
Definition of Terms
26
Standard Ethernet Detection for Packet Errors on the Wire
27
Extreme Networks' Complementary Detection of Packet Errors between Wires
27
Hardware System Detection Mechanisms
28
Software System Detection Mechanisms
29
Failure Modes
30
Transient Failures
30
Systematic Failures
30
Soft-State Failures
30
Permanent Failures
31
Responding to Failures
31
Error Messages for Fabric Checksums
31
Error Message Format
32
Fabric Checksum Error Message Logging
33
Checksum Message Examples
34
Panic/Action Error Messages
35
Panic/Action Message Example
36
Chapter 4 Software Exception Handling
37
Overview of Software Exception Handling Features
37
System Watchdog Behavior
37
System Software Exception Recovery Behavior
38
Redundant MSM Behavior
38
Configuring System Recovery Actions
40
Related Commands
40
Usage Notes
41
Configuring Reboot Loop Protection
42
Related Commands
42
Dumping the System Memory
44
Related Commands
44
Configuring an Automatic System Dump During System Recovery
44
Initiating a Manual System Dump
45
Chapter 5 Diagnostics
47
Diagnostic Test Functionality
47
How Diagnostic Tests Are Run
47
How the Test Affects the Switch
48
System Health Checks: a Diagnostics Suite
51
Diagnostic Suite Components
51
The Role of Memory Scanning and Memory Mapping
52
Modes of Operation
53
The Role of Processes to Monitor System Operation
54
Power on Self Test (POST)
55
Related Commands
55
Configuring the Boot-Up Diagnostics
55
Runtime (On-Demand) System Diagnostics
56
Normal System Diagnostics
56
Related Commands
56
Running the Normal Diagnostics on Blackdiamond Systems
57
Running the Normal Diagnostics on Alpine Systems
57
Running the Normal Diagnostics on Summit Systems
57
System Impact of Running the Normal Diagnostics
57
Extended System Diagnostics
58
Related Commands
58
Running the Extended Diagnostics on Blackdiamond Systems
58
Running the Extended Diagnostics on Alpine Systems
58
Running the Extended Diagnostics on Summit Systems
59
System Impact of Running the Extended Diagnostics
59
On Demand Packet Memory Scan
59
Related Commands
59
Running the Packet Memory Scan Diagnostics on Blackdiamond Systems
59
Running the Packet Memory Scan Diagnostics on Alpine Systems
59
Running the Packet Memory Scan Diagnostics on Summit Systems
60
Automatic Packet Memory Scan (Via Sys-Health-Check)
60
Memory Scanning and Memory Mapping Behavior
60
Limited Operation Mode
63
Effects of Running Memory Scanning on the Switch
63
Summit, Alpine, or Blackdiamond with a Single MSM
63
Blackdiamond System with Two Msms
64
Interpreting Memory Scanning Results
65
Per-Slot Packet Memory Scan on Blackdiamond Switches
66
Related Commands
66
Configuring the Packet Memory Scan Recovery Mode
66
System Impact of Per-Slot Packet Memory Scanning
67
Network Impact of Per-Slot Packet Memory Scanning
67
System (CPU and Backplane) Health Check
69
Health Check Packet Types
69
Backplane Health Check States
69
Related Commands
69
Health Check Functionality
70
Alarm-Level Response Action
70
Auto-Recovery Response Action
70
Backplane Health Check
71
Viewing Backplane Health Check Results-Show Log Command
71
Viewing Backplane Health Check Diagnostic Results-Show Diagnostics Command
71
Analyzing the Results
76
CPU Health Check
77
Viewing CPU Health Check Results-Show Log Command
77
Viewing CPU Health Check Diagnostic Results-Show Diagnostics Command
78
Analyzing the CPU Health Check Results
78
Transceiver Diagnostics
80
Usage Guidelines
80
Related Commands
80
Configuring the Transceiver Diagnostics
80
System Impacts of the Transceiver Diagnostics
81
Network Impact of the Transceiver Diagnostics
81
Viewing Diagnostics Results
82
Example Log Messages for Transceiver Diagnostic Failures
82
Examples, Show Diagnostics Command
82
Example-Show Switch Command
84
Transceiver Diagnostic Result Analysis
84
FDB Scan
85
Usage Guidelines
85
Related Commands
86
Enabling FDB Scanning
86
Disabling FDB Scanning
86
Configuring the FDB Scan Diagnostics
86
System Impact of the FDB Scan Diagnostic
87
Network Impact of the FDB Scan Diagnostic
87
Viewing Diagnostics Results
88
Example Log Messages for FDB Scan Diagnostic Failures
88
Example FDB Scan Results from the Show Diagnostics Command
88
Example Output from the Show Switch Command
89
Example Output from the Show Fdb Remap Command
89
Chapter 6 Additional Diagnostics Tools
91
Temperature Logging
92
Related Commands
92
System Impacts of Temperature Logging
92
Network Impact of Temperature Logging
92
Syslog Servers
93
Related Commands
93
Enabling Logging to Remote Syslog Server Targets
93
Disabling Logging to Remote Syslog Server Targets
93
Adding a Syslog Server
94
Deleting a Remote Syslog Server
94
System Impact of the Syslog Server Facility
94
Network Impact of the Syslog Server Facility
94
Contacting Extreme Technical Support
95
Americas TAC
95
Asia TAC
96
Emea Tac
96
Japan TAC
96
Chapter 7 Troubleshooting Guidelines
95
What Information Should You Collect
97
Analyzing Data
97
Diagnostic Troubleshooting
98
Extreme Networks' Recommendations
99
Using Memory Scanning to Screen I/O Modules
101
Appendix A Limited Operation Mode and Minimal Operation Mode
103
Limited Operation Mode and Minimal Operation Mode
103
Limited Operation Mode
103
Triggering Limited Operation Mode
104
Bringing a Switch out of Limited Operation Mode
104
Minimal Operation Mode
104
Triggering Minimal Operation Mode
104
Bringing a Switch out of Minimal Operation Mode
105
Appendix B Reference Documents
107
Reference Documents
107
General Information
107
Other Documentation Resources
107
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