Troubleshooting - DeLonghi ESAM6900 User Manual

DISPLAYED MESSAGE
INSERT CHOCOLATE CARAFE
CLOSE DOOR
GENERAL ALARM
EMPTY CIRCUIT
FILL CIRCUIT
alternating with...
Water delivery
PRESS OK

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot
The coffee is not creamy
enough.
The coffee is delivered too
slowly or a drop at a time.
POSSIBLE CAUSE
The hot chocolate carafe is not inserted correctly.
The service door is open
The inside of the appliance is very dirty.
The water circuit is empty.
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because 2/3 minutes have
elapsed since the last coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
Wrong type of coffee
The coffee is ground too finely.
24
SOLUTION
Insert the hot chocolate carafe correctly.
Close the service door.
Clean the inside of the appliance thoroughly, as described in
the section "Cleaning and maintenance".
If the message is still displayed after cleaning, contact
customer services.
Press OK to deliver water from the spout until it flows out
normally.
SOLUTION
cup warmer for at least 20 minutes for them to warm
up.
(using the hot water function).
Before making the coffee, heat the infuser by performing a
rinse cycle (see the section "Tips for a hotter coffee").
Set a higher coffee temperature in the menu.
Turn the grinding adjustment dial one click anticlockwise to-
wards "1" while the coffee mill is in operation (fig. 11). Con-
tinue one click at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 coffees.
Use a type of coffee for espresso coffee machines.
Turn the grinding adjustment dial one click clockwise to-
wards "7" while the coffee mill is in operation (fig. 11). Con-
tinue one click at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 coffees.