Dyson DC47 Operating Manual page 5

USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
CARRYING THE APPLIANCE
• Carry the appliance by the main handle on the body.
• Do not press the cyclone release button or shake the appliance when carrying or
the cyclone could disengage, fall off and cause injury.
OPERATION
• Always extend the cable fully to the red tape before use.
• Plug the appliance into the mains electricity supply.
• To switch 'ON' or 'OFF' press the red power button, located as shown.
• After use, unplug the appliance, retract the cable safely, and put the appliance
away.
• Switch 'OFF' the appliance and unplug before:
– Adjusting the setting.
– Changing or using tools.
– Removing the hose or airway inspection parts.
• To watch a short online video visit:
www.dyson.com.au/DC47gettingstarted
BRUSH BAR
• The brush bar will always default to 'ON' (spinning) each time you switch the
appliance 'ON'.
• To switch the brush bar 'OFF' (e.g for delicate flooring and delicate rugs) press
in the button on the cleaner head.
• To switch the brush bar 'ON', pull out the button on the cleaner head only
enough so the brush bar engages.
• Brush bar control can be done only when the appliance is on.
• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar –
clearing obstructions' on pages 4 and 9.
• Before vacuuming your flooring, rugs and carpets, check the
manufacturer's recommended cleaning instructions.
• Some carpets may fuzz if a rotating brush bar is used when vacuuming.
If this happens, we recommend vacuuming in 'hard floor' mode and
consulting with the flooring manufacturer.
• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.
• This product has carbon fibre brushes. Take care if coming into contact
with them, as they may cause minor skin irritation. Wash your hands
after handling the brushes.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this Dyson
Operating Manual, or advised by the Dyson Customer Care Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate your
Dyson guarantee.
• Store the appliance indoors. Do not use or store it below 0°C. Ensure the appliance is
at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
• If used in a garage, always wipe the base plate and ball with a dry cloth after
vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.
VACUUMING
CAUTION:
• Do not use without the clear bin and filters in place.
• Fine dust such as plaster dust or flour should only be vacuumed in very small
amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. These are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it and rinsed it
out with cold water. See the 'Cleaning the clear bin' section on pages 6 and 8 of
this Dyson Operating Manual.
• Do not work with the appliance above you on the stairs.
• Do not put the appliance on chairs, tables, etc.
• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are free from foreign objects that
could cause marking.
• Do not push hard with the floor tool when vacuuming, as this may cause
damage.
• Do not leave the cleaner head in one place on delicate floors during use.
• On waxed floors the movement of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Switch 'OFF' and unplug before emptying the clear bin.
• To remove the cyclone and clear bin unit, push the release button to the side of
the carrying handle, as shown. The carrying handle will be released.
• Remove the cyclone and clear bin unit.
• To release the dirt, press the red bin release button.
• To minimise dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
• Remove the clear bin carefully.
• Seal the bag tightly, dispose as normal.
• Close the clear bin base so it clicks into place and is secure.
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• Place the clear bin and cyclone unit into position on the front of the main body
of the appliance. The recess in the rim of the base of the clear bin must fit onto
the lug on the locator bracket.
• Push the carrying handle down so it clicks into place on the top of the clear bin
and cyclone unit. Ensure it is secure.
CLEANING THE CLEAR BIN
• Remove the cyclone and clear bin unit, and then open the bin base (see
'Emptying the clear bin' above).
• To separate the cyclone unit from the clear bin press the small silver button on
the cyclone. Separate the cyclone from the clear bin.
• Clean the clear bin with cold water only.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Do not immerse the whole cyclone in water or pour water into the cyclones.
• Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
• Ensure the clear bin is completely dry before replacing.
• To replace, first close the clear bin base so it clicks into place and is secure.
• Fit the clear bin onto the cyclone. To secure it, first fit the slot on the front rim of
the clear bin onto the lug on the front of the cyclone; then push the rear of the
clear bin into place so the silver button engages and clicks into place.
• Fit the cyclone and clear bin unit onto the appliance (see 'Emptying the clear
bin' above).
WASHING YOUR FILTERS
• Your appliance has two lifetime washable filters, located as shown on page 6 of
this Dyson Operating Manual.
• Check and wash the filters regularly or as required according to instructions to
maintain performance.
• Switch 'OFF' and unplug before checking or removing the filters.
• The filters may require more frequent washing if vacuuming fine dust.
• Wash the filters with cold water only. Do not use detergents.
• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
Filter A
• To access filter A, first remove the clear bin and cyclone unit (see 'Emptying the
clear bin' above). Lift out the filter.
• Wash the filter with cold water only. Hold under a tap and run water through the
open end for 10 seconds. Turn upside down and tap out.
• Squeeze filter to remove any excess water.
• Run water over the outside of the filter for 15 seconds.
• Squeeze filter to remove any excess water.
• Stand the filter on its wide, open end to dry completely. Leave to dry completely
for 24 hours.
• Replace the filter into the cyclone. Fit the cyclone and clear bin unit onto the
appliance (see 'Emptying the clear bin' above).
Filter B
• To access filter B, turn the central locking dial on the outer cover of the ball anti-
clockwise until the cover is released. Lift off the cover.
• To lift out the filter, place your fingers under the two raised tabs. Lift out the
filter. Use a constant, firm pressure.
• Filter B should be rinsed in cold water only, inside and outside, and tapped out
until the water runs clean, then tapped out again to ensure all excess water is
removed. (Tap on the plastic rim, not the filter material.) Leave to dry completely
for 24 hours.
• It is normal for the filter in the ball to turn grey in colour.
• To refit filter B:
– Slide the filter back into the ball.
– Push the filter in until the tabs engage – you will hear a click when they do.
• Refit the outer cover of the ball.
• When refitting the outer cover of the ball, keep turning the central locking dial
clockwise. When it starts to click it is locked.
IMPORTANT: After washing please leave for at least 24 hours to dry completely
before refitting.
• To watch a short online video visit:
www.dyson.com.au/DC47filterwash
LOOKING FOR BLOCKAGES
• Switch 'OFF' and unplug before looking for blockages. Do not operate the wand
release catch. Failure to do so could result in personal injury.
• Beware of sharp objects when checking for blockages.
• Refit all parts securely before using.
• To check for blockages in airway on the main body of the appliance, first
remove the cyclone and clear bin unit by pushing the release button to the side
of the carrying handle, as shown.
• To remove the transparent inlet section, release the latch on the top. Remove the
inlet section.
• Inspect for blockages.
• Replace the inlet section. Ensure the latch clicks into place and engages.
• Clearing blockages is not covered by your Dyson guarantee.
CLEARING BLOCKAGES – THERMAL CUT-OUT
• This appliance is fitted with an automatically resetting thermal cut-out. If any
part becomes blocked the appliance may overheat and automatically cut-out.
• Switch 'OFF' and unplug. Leave to cool down for 1-2 hours before checking
filter or for blockages.
• Clear any blockage before restarting.
• Clearing blockages is not covered by your Dyson guarantee.
• NOTE: Large items may block the tools or wand inlet. If this happens, do not
operate the wand release catch. Switch 'OFF' and unplug. Failure to do so
could result in personal injury"
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BRUSH BAR – CLEARING OBSTRUCTIONS
• If your brush bar is obstructed, it may shut 'OFF'. If this happens you will need to
remove the brush bar as shown.
• Switch 'OFF' and unplug before proceeding. Failure to do so could result in
personal injury.
• Remove the brush bar by using a coin to loosen the fastener marked with a
padlock until it clicks, as shown on page 4.
• Beware of sharp objects when clearing obstructions.
• Replace the brush bar and secure it by tightening the fastener until it clicks.
Ensure it is fixed firmly before operating.
• This product has carbon fibre brushes. Take care if coming into contact
with them, as they may cause minor skin irritation. Wash your hands
after handling the brushes.
• Clearing brush bar obstructions is not covered by your Dyson guarantee.
BRUSH BAR – TROUBLESHOOTING
If the brush bar has stopped spinning, follow the instructions above on clearing
obstructions. Alternatively, contact the Dyson Customer Care Helpline or visit
the Dyson website.
AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Australian Consumer Law: In Australia, your Dyson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON 2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ) and their authorised agents.
• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.
or Avery Robinson Ltd. (NZ).
• The Dyson guarantee provides benefits which are additional to and do not affect
your statutory rights and remedies as a consumer.
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutory rights and remedies as a consumer. Please keep your receipt or
delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your Dyson appliance if your Dyson appliance is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
• Use of the appliance in the country of purchase.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Accidental damage, faults caused by negligent use or care, neglect, careless
operation or handling of the Dyson appliance which is not in accordance with
this Dyson Operating Manual.
• Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
• Damage from external sources such as transit, weather, electrical outages or
power surges.
• Failures caused by circumstances outside Dyson's control.
• Blockages – please refer to pages 4,5,8 and 9 in this Dyson Operating Manual
for details on how to unblock your Dyson appliance.
• Normal wear and tear (e.g. fuse, brush bar, etc).
• Industrial use of the Dyson appliance such as vacuuming gyprock dust or
builders' dust may void your Dyson guarantee.
If your Dyson guarantee does not apply, you may have statutory rights and
remedies available to you as a consumer.
If you are in any doubt as to what is covered by your Dyson guarantee, please
call the Dyson Customer Care Helpline (see details on page 10).
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
• Online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss and enable us to contact you if necessary.
DYSON CUSTOMER CARE
• If you have a query about your Dyson appliance, call the Dyson Customer Care
Helpline quoting your serial number and details of where and when you bought
the appliance or contact us via the website.
• Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.
• If your Dyson appliance needs a service, call the Dyson Customer Care Helpline
so we can discuss the available options.
• Your serial number can be found on your rating plate which is on the base of the
appliance.
• To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery address in your state
(available in Australia only).
If your Dyson appliance is under Dyson guarantee and the repair or
replacement is covered, it will be repaired or replaced at no cost. If the repair or
replacement is found not to be covered under the Dyson guarantee, the repair
or replacement of the Dyson appliance and any associated delivery charges
(both to and from us) will be at your cost, subject to your statutory rights and
remedies as a consumer.
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the services you have requested or to our
business partners or professional advisers. If you wish to access your personal
information or see our full privacy policy, please contact us at:
aucustomercare@dyson.com
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8-10 Mangrove Lane
Taren Point, NSW 2229
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
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