Polycom IP331 Owner's Manual page 36

• Consultative transfer - The party to whom you want to transfer the
call answers their phone before you transfer the call or hang up.
You can consult with them before completing the transfer.
• Blind transfer - The call is automatically transferred after you dial
the number of the party to whom you want to transfer the call.
• Attended transfer—The parties are automatically connected to
each other after you exit the conference.
To transfer a call:
1. During a call, press Trans soft key. The active call is placed on
hold.
2. Do one of the following steps:Do one of the following steps:
a) Enter the number to which you want to transfer the call. A
nor-mal (or consultative) transfer is assumed.
b) Press the Normal soft key to access the local contact
directory, corporate directory, or received callers list. Then
choose either the Dir or Callers soft key. Choose the number to
which you want to transfer the call.
3. As soon as the ring-back sound is heard or after the party
answers, press Trans soft key to complete the transfer.
You can talk privately to the party to which you are transferring
the call before the transfer is completed.
If you are using a handset, the transfer can be completed by
putting the handset on the cradle.
You can cancel the transfer before the call connects by pressing
the Cancel soft key.
To perform a blind transfer:
1. During a call, press the Trans soft key.
2. Press the Blind soft key.
3. Do one of the following steps:
a) Enter the number to which you want to transfer the call.
b) Press the Dir soft key to access the local contact directory, use
and to access the contacts, and then press
.
c) Press the Dir soft key to access the corporate directory, search
for the desired contact, and then press
d) Press the Callers soft key to access the Received Call list, use
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