Polycom IP331 Owner's Manual page 3

Rejecting Calls.......................................................................................................................................... 30
Diverting Calls .......................................................................................................................................... 31
Ending a Call ............................................................................................................................................ 32
Placing a call ............................................................................................................................................ 32
To place a call using the handset: ............................................................................................................ 32
To place a call using Hands-Free Speakerphone mode: ........................................................................... 32
To place a call using the headset ............................................................................................................. 33
To place a call using the Dial key: ............................................................................................................ 33
Managing Call Lists ................................................................................................................................. 34
Call Hold .................................................................................................................................................. 35
Call Transfer............................................................................................................................................. 35
Note ......................................................................................................................................................... 37
Call Park ................................................................................................................................................... 38
Paging (Intercom) .................................................................................................................................... 38
Forwarding Incoming Calls ...................................................................................................................... 39
To disable call forwarding: ...................................................................................................................... 41
Conference Calls ...................................................................................................................................... 41
To split a conference call: ........................................................................................................................ 41
To set up a conference call using the Join soft key: ................................................................................. 41
To end a conference call: ......................................................................................................................... 41
Using Voicemail ....................................................................................................................................... 42
Setting up the voicemail box for the first time ......................................................................................... 42
Retrieving messages from your Desk Phone ............................................................................................ 42
Retrieving messages when you are away from the office ....................................................................... 43
Returning a Call ....................................................................................................................................... 43
Change your Voicemail PIN ..................................................................................................................... 43
Record a Personal Greeting via the Phone............................................................................................... 43
Forward Voicemail Messages via the Phone ........................................................................................... 43
Logging into your Voicemail Box via the Web ......................................................................................... 43
Retrieving messages via the Web ............................................................................................................ 44
Forward Voicemail Messages via the Web .............................................................................................. 44
Voicemail Notification via Email .............................................................................................................. 44
To Create a Voicemail Group ................................................................................................................... 44
Additional Call Features ........................................................................................................................... 45
Redial ....................................................................................................................................................... 46
Speed Dial list .......................................................................................................................................... 46
Assigning New Speed Dial Indexes ........................................................................................................... 46
Managing Contacts ................................................................................................................................. 47
To add a contact to the local contact directory from a call list: .............................................................. 49
To edit a contact in the local contact directory: ...................................................................................... 50
To delete a contact from the local contact directory: .............................................................................. 50
To search for a particular contact in the local contact directory: ............................................................ 51
Inbound Caller ID ..................................................................................................................................... 52
Directed Call Pickup ................................................................................................................................. 52
Call Recording .......................................................................................................................................... 52
Extension Set-Up options ......................................................................................................................... 53
Enable All Call Forwarding ....................................................................................................................... 53
Disable Call Forwarding ........................................................................................................................... 53
Do Not Disturb ......................................................................................................................................... 55
Features > Do not disturb again .............................................................................................................. 55
To configure the time and date: .............................................................................................................. 56
Display Contrast....................................................................................................................................... 56
Headset Memory Mode ........................................................................................................................... 57
To permanently enable the Headset Memory Mode: .............................................................................. 57
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